Why is hospital parking so expensive? Two economics researchers explain

Imagine having to pay A$39 dollars a day to park your car while visiting your sick child in hospital.

For families already struggling in a cost-of-living crisis, hospital parking fees are not just another expense. They can be a financial barrier to supporting loved ones in their most vulnerable moments.


Hospital parking is a big revenue earner. In New South Wales, public hospitals collected almost $51.7 million in parking fees in 2024. That was up from $30.2 million in 2023.

It may be tempting to view hospital parking fees as exploiting a captive market. But the reality is much more complex.


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ThirtyPlus/Shutterstock


It involves urban economics, pressures on health-care funding and competing demands for limited space, often in busy city centres.

Let's start with supply and demand
Basic economics tells us that price is the mechanism for balancing supply and demand. This is known as the equilibrium price. If demand is greater than supply, the price rises. So for urban hospitals, where parking spaces are limited, this scarcity creates market conditions that, not surprisingly, drive up prices.


But economics also tells us that if there’s still demand for parking despite the price, then under some circumstances suppliers can charge more than the equilibrium price. Put simply, this “inelastic demand” means it is possible to charge more to a captive audience.


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Chart: The Conversation Created with Datawrapper


You could certainly argue hospital patients and visitors are a captive audience. While many hospitals are well serviced by public transport, hospital patients and visitors are often too sick or time-poor to use it. So they have little choice than to pay for parking. For rural hospitals, there is limited or no public transport, so visitors have to drive.

So are hospitals taking advantage of the inelastic demand for parking? Are they price gouging – setting prices above what is considered reasonable or fair? Or are there reasons for setting such high prices?

Location, location, location

Car parks of hospitals in prime locations are not just attractive to hospital patients and visitors. They’re also attractive to other users, such as those working in the city or sightseeing. High parking fees deter these users, ensuring spaces are available for hospital users.


High prices prevent hospital users from overstaying. This prevents them doing non-hospital activities (such as shopping) after their hospital appointment or visits and before returning to their cars.

Hospitals also charge high prices to raise revenue for health care. In a statement to the ABC earlier this year, NSW Health said extra money raised from parking is reinvested into health services and facilities.


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Hospitals are often in prime locations, such as Royal Prince Alfred Hospital in Sydney’s inner west. Rose Marinelli/Shutterstock


But it makes sense to encourage visitors
However, raising parking fees to support hospital budgets could be a false economy. We know hospital visitors have an important role in patients’ recovery times. So if high parking costs deter visitors or carers, this could lead to longer hospital stays for their loved ones.

Cheaper parking might allow for more visiting, leading to shorter hospital stays and significant cost savings per patient.


I (Lisa) had firsthand experience of this when my elderly father with dementia was admitted to hospital recently. The hospital allowed 24/7 visitor access for carers (in this case, my mother) and free hospital parking. Access 24/7 is important for patients with dementia who are often disorientated in hospital. This disorientation is typically worse in the evening (known as sundowning).

Having carers present meant staff could focus on medical issues. It facilitated visits outside normal visiting hours (when dementia patients typically need the extra support) and when the demand for parking spaces is lower.


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Visitors are great for patients’ wellbeing and help their recovery. So we want to encourage them. DC Studio/Shutterstock


Who needs cheap parking?
High parking prices reflect the high demand for a fixed supply of parking spaces that are rationed to those most willing to pay (those with the income). But a better solution is to ration according to need (that is, to boost patient wellbeing).

The economics solution is to charge different users different prices. Most hospitals do this already by offering concessions. But concessions can differ by hospital or state. Not everyone knows concession-rate parking is available, and it can be hard for some people to find out if they qualify.

So if you are concerned about the cost of hospital parking, know the fees and available concessions before you park. You can find this on most hospitals’ websites.


Currently, concessions are generally based on income (including the possession of a concession card). But we need a greater shift towards providing concession rates based on need. For example those visiting long-stay patients clearly need concessions to support patient wellbeing.

A media campaign has called for a national cap on hospital parking costs for frequent users.

Most car parks have a daily limit but frequent users can soon accumulate large bills over weeks or months of hospital visits. For many patients, particularly those requiring frequent treatments such as dialysis, parking costs accumulate annually.


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For people having frequent treatments, such as dialysis, parking costs can add up over the years. ainata/Shutterstock


How could we make things cheaper and fairer?
We need to apply concession rates to hospital visitors on the basis of need, not just income. Need should be informed by patient wellbeing and the importance of visitors to the healing process.

We need a consistent set of rules across hospitals about concession-rate parking. This would simplify the process for hospital car park users.

We also need to look at longer-term solutions. When expanding hospitals or planning new ones, we can consider transitioning away from prime locations. This would help make parking less attractive to non-hospital users.

The challenge for health-care systems is balancing operational necessity of recovering costs with the ethics of equity and access that prevent necessary care.

This article is republished from The Conversation under a Creative Commons license. Read the original article.
 

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Too many patients who need visitors are not getting them because they won't, or can't, paysuch high parking fees.
All they are doing is making patients miserable, wondering why they've been so neglected, even though everyone knows feeling happy is feeling better!

As for visitors accused of using free parking to spend time doing "other" things, such as "shopping"...?????... where on earth could they go shopping? At our main hospital, the only convenient shops would be those IN the hospital - and that would only be a benefit to them!
 
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39 cheap I am used to 75 for over 4 hours. Yes most are outsourced these days so they have to fetch at least double what they give they hospital to make a profit for their shareholders
 
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Even Staff of the Hospital, and other workers who work in outlying Hospitals, have to pay. It`s disgusting. I used to drop my Husband off at both Prince Charles (Brisbane) and drive up to the Church up the road, park, then walk back. Toowoomba, would do the same but park a lot further away. Walk back. I worked at Dalby Nursing home. Governments like their pound of flesh.
 
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My daughter is a nurse and just finished 3 weeks working at St George Hospital parking cost her $100 for a week and that was reduced as she is a nurse. There was absolutely no other parking and I told her as her shift finished at 10pm she couldn't park far.

My other daughter who had a premi baby ( born at 28 weeks) paid a fortune in parking over the 3 months he was in hospital. On top of this she travelled 1 hour each way every day, plus petrol and tolls
 
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My daughter is a nurse and just finished 3 weeks working at St George Hospital parking cost her $100 for a week and that was reduced as she is a nurse. There was absolutely no other parking and I told her as her shift finished at 10pm she couldn't park far.

My other daughter who had a premi baby ( born at 28 weeks) paid a fortune in parking over the 3 months he was in hospital. On top of this she travelled 1 hour each way every day, plus petrol and tolls
Geez! How things have changed!

In the late 1970s, I attended Kogarah Technical College and it was always a bugger to park ANYWHERE in Kogarah back then.

I see that St George Hospital has grown by several storeys since those days and I could imagine the parking problems people would have, staff, patients and visitors alike.
 
Geez! How things have changed!

In the late 1970s, I attended Kogarah Technical College and it was always a bugger to park ANYWHERE in Kogarah back then.

I see that St George Hospital has grown by several storeys since those days and I could imagine the parking problems people would have, staff, patients and visitors alike.
The entrance is now also on the otherside of the hospital as is emergency.
The Cafe on the corner of the hospital is nolonger there either.
 
When my husband was in ICU, I had my first taste of how much it cost for parking when you MUST visit every day, sometimes multiple times each day. I had contact with the welfare person based in the hospital who was amazing. She organised a special voucher that assists people who are visiting long term, particularly for lengthy periods. I was not asking for anything more than a manageable daily fee. In this case, I had 2 weeks free. After that, I purchased concession tickets that were available from 2 days right through to 7 days. Saved a motza, and, they could be renewed at the car park booth that is there for concession holders. If I left after the booth was closed, which was quite often, I only had to quote the details on the voucher to the voice on the speaker at the boom gate.
I believe these savings were afforded by the hospital rather than the parking operators.
When you are in a sad state as I was, and so many others are, you have to know that there are things available. Problem is, they don't advertise this. Because of the situation, I fortunately had early access to a welfare worker, hence, the cost of parking was addressed before it got out of hand.
Another thing they do here at John Hunter Newcastle. is a free shuttle service that runs from 6am to 6.30pm from the sports stadium a couple of k's away. Plenty of parking there, and, if one restricts to those times, no drama. Failing that, there are buses that leave the hospital and one can alight at a bus stop near the stadium and toddle on down to the car, about half a block.
Now, it's a different kettle of fish at the Mater hospital where hubby had many visits for cancer treatment, and, needed me by his side whilst going through the hard yards. One day, the boom gate broke down, and, stayed that way for an indefinite time. As soon as that happened, the staff took up most of the spots because they didn't need to collect a ticket, ergo, free parking. It was a nightmare. I ended up dropping my poor hubby off at the door, driving a few blocks away, then, catching a taxi back to the hospital so I could join him...then...catch a taxi to pick up the car and collect him. I solved that problem by asking his aged care provider to come up with a pre-paid taxi voucher, then, changed to taxi from door to door. It was a case, for 6 years, of thinking outside of the square. There was always a solution to our problems..we just had to find them.

It's sad to read the amount of money that is being made on the back of people's physical, emotional and mental anguish. My poor darling was dying, and, I had to go through all this stuff. It's so, so, sad.
 
When my husband was in ICU, I had my first taste of how much it cost for parking when you MUST visit every day, sometimes multiple times each day. I had contact with the welfare person based in the hospital who was amazing. She organised a special voucher that assists people who are visiting long term, particularly for lengthy periods. I was not asking for anything more than a manageable daily fee. In this case, I had 2 weeks free. After that, I purchased concession tickets that were available from 2 days right through to 7 days. Saved a motza, and, they could be renewed at the car park booth that is there for concession holders. If I left after the booth was closed, which was quite often, I only had to quote the details on the voucher to the voice on the speaker at the boom gate.
I believe these savings were afforded by the hospital rather than the parking operators.
When you are in a sad state as I was, and so many others are, you have to know that there are things available. Problem is, they don't advertise this. Because of the situation, I fortunately had early access to a welfare worker, hence, the cost of parking was addressed before it got out of hand.
Another thing they do here at John Hunter Newcastle. is a free shuttle service that runs from 6am to 6.30pm from the sports stadium a couple of k's away. Plenty of parking there, and, if one restricts to those times, no drama. Failing that, there are buses that leave the hospital and one can alight at a bus stop near the stadium and toddle on down to the car, about half a block.
Now, it's a different kettle of fish at the Mater hospital where hubby had many visits for cancer treatment, and, needed me by his side whilst going through the hard yards. One day, the boom gate broke down, and, stayed that way for an indefinite time. As soon as that happened, the staff took up most of the spots because they didn't need to collect a ticket, ergo, free parking. It was a nightmare. I ended up dropping my poor hubby off at the door, driving a few blocks away, then, catching a taxi back to the hospital so I could join him...then...catch a taxi to pick up the car and collect him. I solved that problem by asking his aged care provider to come up with a pre-paid taxi voucher, then, changed to taxi from door to door. It was a case, for 6 years, of thinking outside of the square. There was always a solution to our problems..we just had to find them.

It's sad to read the amount of money that is being made on the back of people's physical, emotional and mental anguish. My poor darling was dying, and, I had to go through all this stuff. It's so, so, sad.
When I have ever needed ancillary assistance in hospital, I found the social workers were second to none.

They would bend over backwards to do anything within their means.
 
When my husband was in ICU, I had my first taste of how much it cost for parking when you MUST visit every day, sometimes multiple times each day. I had contact with the welfare person based in the hospital who was amazing. She organised a special voucher that assists people who are visiting long term, particularly for lengthy periods. I was not asking for anything more than a manageable daily fee. In this case, I had 2 weeks free. After that, I purchased concession tickets that were available from 2 days right through to 7 days. Saved a motza, and, they could be renewed at the car park booth that is there for concession holders. If I left after the booth was closed, which was quite often, I only had to quote the details on the voucher to the voice on the speaker at the boom gate.
I believe these savings were afforded by the hospital rather than the parking operators.
When you are in a sad state as I was, and so many others are, you have to know that there are things available. Problem is, they don't advertise this. Because of the situation, I fortunately had early access to a welfare worker, hence, the cost of parking was addressed before it got out of hand.
Another thing they do here at John Hunter Newcastle. is a free shuttle service that runs from 6am to 6.30pm from the sports stadium a couple of k's away. Plenty of parking there, and, if one restricts to those times, no drama. Failing that, there are buses that leave the hospital and one can alight at a bus stop near the stadium and toddle on down to the car, about half a block.
Now, it's a different kettle of fish at the Mater hospital where hubby had many visits for cancer treatment, and, needed me by his side whilst going through the hard yards. One day, the boom gate broke down, and, stayed that way for an indefinite time. As soon as that happened, the staff took up most of the spots because they didn't need to collect a ticket, ergo, free parking. It was a nightmare. I ended up dropping my poor hubby off at the door, driving a few blocks away, then, catching a taxi back to the hospital so I could join him...then...catch a taxi to pick up the car and collect him. I solved that problem by asking his aged care provider to come up with a pre-paid taxi voucher, then, changed to taxi from door to door. It was a case, for 6 years, of thinking outside of the square. There was always a solution to our problems..we just had to find them.

It's sad to read the amount of money that is being made on the back of people's physical, emotional and mental anguish. My poor darling was dying, and, I had to go through all this stuff. It's so, so, sad.
I'm sorry for what you had to go through and with your loss.

I will tell my niece about the parking , she regularly needs to attend The John Hunter Hospital from Taree for scans and treatment for her cancer. She is only 22
 
Most of the hospitals in Victoria charge for parking and have no shops close to them. Using the excuse for leaving your car parked and go shopping is ridiculous.
Hospitals are for people who are sick and need visitors to make their stay a little better.
 
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Some hospitals in SA the first 2 hours is free.
One of the reasons for parking fees is because people were parking at them and catching buses to go elsewhere (and leave there cars there for the day)..or use them if they were shopping nearby. It used to be a common practise
I have a relative who is a nurse at a public hospital. She has to pay parking fees which I believe is a small amount compared to the general public. They can salary sacrifice it out of their wages.
 
I'm sorry for what you had to go through and with your loss.

I will tell my niece about the parking , she regularly needs to attend The John Hunter Hospital from Taree for scans and treatment for her cancer. She is only 22
I hope your niece gets through her treatment OK.
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