'I'm left with nothing': Woman loses thousands of dollars after this mistake

It is important to stay connected in this digital age.

With that, places that offer public Wi-Fi offer the ability to stay connected no matter where we are.

Yet, this convenience often comes with a hidden cost.


For Barbara Turner, that cost was a devastating loss of her life savings due to an online scam.

Barbara's story was a cautionary tale for all of us, especially those who connect to public Wi-Fi to stay connected.

She had been diligently saving for her upcoming knee surgery only to witness a nightmare scenario: her ING Bank account was empty.


compressed-woman lamenting on phone.jpeg
Ms Turner had to contact her bank for assistance. Image Credit: Pexels/Kampus Production


Barbara's ordeal began with a transaction under Ace Money Transfer, an international money transfer company, which she did not authorise.

The breach left her feeling violated and scared.

'It's a terrifying feeling. Be careful online and don't shop on public Wi-Fi, it's not safe,' the 54-year-old Victoria local warned.

'I was in shock to see that everything was gone, just like that,' she lamented in a post.

'You hear stories about scams, but when it happens to you or someone you care about, it's a whole different reality.'

'Right now, I'm left with nothing,' she ended.


Despite reaching out to her bank for assistance, Barbara found little solace.

ING could only offer a $150 credit for phone security checks.

With her surgery looming and necessary medical appointments on the horizon, she could face the additional stress of not having money for medical costs.

As of writing, Barbara's friends have set up a GoFundMe page to help cover her immediate expenses.

'If anyone could donate even a little to help me get by, I would be incredibly grateful,' she wrote.

Barbara's plight, however, was not an isolated issue.


In 2024, ScamWatch reported that Victorians over the age of 45 lost more than $24 million to online scams.

This staggering figure highlighted the importance of cyber safety, especially for seniors often targeted by scammers.

Many experts have previously warned about using public Wi-Fi networks.

These networks lack security, which could turn them into a favourable playground for cybercriminals.

Through public Wi-Fi networks, scammers may intercept data and steal sensitive information like credit card numbers, passwords, and even money stored in bank accounts.


So, how can we protect ourselves from a similar fate? Here are some tips to keep in mind:
  • Avoid using public Wi-Fi for any sensitive transactions like shopping. If you need to use public Wi-Fi, connect to a Virtual Private Network (VPN) to keep your data safe.
  • Always verify the security of the website you're using. Look for 'https://' at the beginning of the website or a padlock icon.
  • Keep a close eye on your bank accounts and set up alerts for any unusual activity.
The SDC Forum is also updated with the latest scams and prevention methods through Scam Watch.
Key Takeaways

  • Barbara Turner lost her savings to scammers after using public Wi-Fi to make an online purchase.
  • Ms Turner was saving for her upcoming knee surgery when he lost thousands of dollars to scammers who hacked into her ING Bank account.
  • Close friends and family started a GoFundMe to cover Barbara's medical and living expenses.
  • Ms Turner warned others about the dangers of shopping online using public Wi-Fi.
We urge everyone to take Barbara's story to heart. Have you or a close family member encountered the same problem? Share your stories and scam-proof tips in the comments below.
 

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More fool her!
Why would anyone shop and give personal details over public WiFi?
 
Gosh, when are people going to learn !! They should not be on the internet.
 
Gosh, when are people going to learn !! They should not be on the internet.
Totally agree Petra.
I have no sympathy whatsoever for these fools!
 
We have been warned for years about the dangers of using public wifi yet at the airport I saw so many people plugging in to the free wifi. I have a SIM card in my iPad so I connect to the internet when I’m away from home without having to worry about using other peoples wifi. I’m lucky that my son is a Tech expert & his advice comes in very useful.
 
I have a portable device with my own wifi from Telstra that I take when away from home. I would never use public wifi
 
Give public Wi Fi the BIG BOOT. Do not use it for online shopping or for anything as it is a scammers hit.
 
I have a portable device with my own wifi from Telstra that I take when away from home. I would never use public wifi
I suppose that's just another way to use internet, instead of using mobile data - which connects to our phone, which isn't using a separate wi-fi connection.
 
I was even warned by a a cyber security guy to not recharge your phone in public places while using your phone especially airports because your information can be accessed too.
 
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Most banks use secure MFA (multi-factor authentication) that needs to be enabled. This means after logging into the bank website, you will get a secondary authentication through your mobile phone to confirm the login. This should prevent scammers from logging in if you reject the second phone authorization. If your bank doesn’t have this MFA, I would be concerned about its online security .
 
Why would you want to use public Wifi surely it could wait until you got home
 
Why would you want to use public Wifi surely it could wait until you got home
I don't know either. That's what mobile data is for.
 
I feel for this lady. Glad there are so many people in this group that are up on all the things not to do. Must be all this information were getting.
 
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Reactions: relljube and Iggydi
I never connect to public WiFi and have always told my kids the same.
I also make sure my WiFi is turned off my phone when out n about . I then turn my mobile data on.
 
I never connect to public WiFi and have always told my kids the same.
I also make sure my WiFi is turned off my phone when out n about . I then turn my mobile data on.
Yes, me too.
 
I feel for this lady. Glad there are so many people in this group that are up on all the things not to do. Must be all this information were getting.
I think it's just comon sense
 
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The government want us all to go digital & I for one am not comfortable at all with this idea. Pay all your accounts on line.. do banking on line etc etc….
Now we have all these SCAM SCUMS draining our money & personal information.
Maybe the government should ease up on some issues & let people make their own decisions regarding their account paying & banking.
We never heard of this crap years ago until technology upped its pace.
 
The government want us all to go digital & I for one am not comfortable at all with this idea. Pay all your accounts on line.. do banking on line etc etc….
Now we have all these SCAM SCUMS draining our money & personal information.
Maybe the government should ease up on some issues & let people make their own decisions regarding their account paying & banking.
We never heard of this crap years ago until technology upped its pace.
You can pay your bills with phone banking. You need to let your bank know, in order for them to organize a pin code for phone banking.
 
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Reactions: Iggydi
More fool her!
Why would anyone shop and give personal details over public WiFi?
Some people are not tech savvy so really don't understand the dangers. She did it via her phone so she just assumed it was safe. A lot of people don't have plans on their mobile phones and when your credit is up you can't use it to go onto the internet. But you can use public wifi
 
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