Your money’s safety: Shocking truth behind NAB's massive outage!
- Replies 14
In an era where our financial lives are increasingly managed through the tap of a screen or the click of a mouse, the reliability of digital banking services is more crucial than ever.
However, when National Australia Bank (NAB) customers were met with a crippling outage that took down online and mobile banking services this past Monday, it was more than just an inconvenience—it was a reminder of our vulnerability in the digital age.
The outage left many customers unable to access their accounts, make payments, or conduct any form of online banking.
Many immediately feared that this could result from a cyberattack, which is becoming all too common in our interconnected world.
However, NAB was quick to quell these fears. The bank released a statement on Tuesday clarifying that the outage was due to a technology issue, not malicious cyber activity.
‘NAB experienced a technology issue yesterday that impacted internet banking and the app. This issue is now fixed. This was not a result of any external cyber event to the bank,’ a spokesperson stated.
‘We’re sorry for the inconvenience this caused.’
While the outage was not a cyberattack, it is a timely reminder of the constant barrage of scams and fraudulent activities targeting bank customers.
NAB has proactively warned its customers about the rise in scams, particularly those aimed at travellers. Accommodation and ticket scams have seen a significant spike.
Cybersecurity expert Susan McLean discussed the issue during an appearance on Sunrise, emphasising the need for continued vigilance.
She pointed out that the banking industry increasingly views fraudulent transfers as a customer's responsibility.
‘I know the banks work on “if you’ve sent it, clicked on the link, and haven’t checked, it’s your responsibility”. So, I think we need to do a lot with educating adults, in particular,’ McLean said.
‘We need people to understand that they should regularly check their statements, they should regularly check their bank balances, just to make sure nothing untoward is happening.’
She also touched on the myriad ways scammers attempt to deceive individuals.
‘Those text messages, I get them all the time, something in the post, unclaimed reward, Qantas Rewards, Flyby Rewards, click here. We need consistently better education for adults,’ McLean explained.
‘These things simply are scams — they are not real. Educate yourself to visit the website Scamwatch, which lists the most current scams.’
In related news, NAB bank customers faced similar frustrating service outages last year, including ATMs swallowing cards and the inability to access online accounts.
The bank acknowledged the issues affecting services such as the mobile app, internet banking, and NAB Connect and apologised for the inconvenience. Read more about this news here.
Have you encountered any suspicious activity or scams recently? How do you ensure your banking is safe? Your insights could be invaluable to fellow members. Feel free to share them in the comments below.
However, when National Australia Bank (NAB) customers were met with a crippling outage that took down online and mobile banking services this past Monday, it was more than just an inconvenience—it was a reminder of our vulnerability in the digital age.
The outage left many customers unable to access their accounts, make payments, or conduct any form of online banking.
Many immediately feared that this could result from a cyberattack, which is becoming all too common in our interconnected world.
However, NAB was quick to quell these fears. The bank released a statement on Tuesday clarifying that the outage was due to a technology issue, not malicious cyber activity.
NAB outage, caused by a technical issue, not a cyberattack, affected internet and mobile banking. Credit: Shutterstock
‘NAB experienced a technology issue yesterday that impacted internet banking and the app. This issue is now fixed. This was not a result of any external cyber event to the bank,’ a spokesperson stated.
‘We’re sorry for the inconvenience this caused.’
While the outage was not a cyberattack, it is a timely reminder of the constant barrage of scams and fraudulent activities targeting bank customers.
NAB has proactively warned its customers about the rise in scams, particularly those aimed at travellers. Accommodation and ticket scams have seen a significant spike.
Cybersecurity expert Susan McLean discussed the issue during an appearance on Sunrise, emphasising the need for continued vigilance.
She pointed out that the banking industry increasingly views fraudulent transfers as a customer's responsibility.
‘I know the banks work on “if you’ve sent it, clicked on the link, and haven’t checked, it’s your responsibility”. So, I think we need to do a lot with educating adults, in particular,’ McLean said.
‘We need people to understand that they should regularly check their statements, they should regularly check their bank balances, just to make sure nothing untoward is happening.’
She also touched on the myriad ways scammers attempt to deceive individuals.
‘Those text messages, I get them all the time, something in the post, unclaimed reward, Qantas Rewards, Flyby Rewards, click here. We need consistently better education for adults,’ McLean explained.
‘These things simply are scams — they are not real. Educate yourself to visit the website Scamwatch, which lists the most current scams.’
In related news, NAB bank customers faced similar frustrating service outages last year, including ATMs swallowing cards and the inability to access online accounts.
The bank acknowledged the issues affecting services such as the mobile app, internet banking, and NAB Connect and apologised for the inconvenience. Read more about this news here.
.png){kind=icon}
