When we think of a burrito, we imagine a tightly wrapped bundle of Mexican-inspired joy filled with a harmonious blend of beans, rice, meat, cheese, and perhaps a generous dollop of guacamole.

Yet, for one Australian customer, her supposedly routine dinner took an unexpected turn, which led to spicy discussions.


Zara, the customer in question, had a simple craving: a burrito from the Mexican fast-food chain Guzman Y Gomez (GYG).

To fully enjoy the meal, Zara ordered extra guacamole for her burrito.

However, upon biting into her order, she was met with a surprise that was anything but small.


Zara bit into half of an avocado nestled among the usual fillings.

She immediately took to social media with a video of her discovery.

Zara asked for an explanation from GYG as it 'ruined' her experience with the store.

The video showed the avocado sitting inside the burrito, which immediately prompted a flurry of comments and theories.


Some viewers pointed out that the avocado appeared untouched despite the burrito being partially eaten.

On the other hand, several commenters sympathised with Zara's less-than-ideal dining experience.

As the video made rounds online, a GYG spokesperson highlighted 'several inconsistencies in the product' and expressed doubt over the incident.

'While it's extremely unlikely that a half avocado was placed in a burrito, there is a slight possibility as GYG's cooks mash whole fresh avocados by hand every day to make our guacamole,' the spokesperson stated.

'We always encourage guests to contact us directly as we are able to review the product being made and ensure that procedures were followed.'

'There are several inconsistencies in the product that we would also be inclined to check before validating the video,' the spokesperson added.


The brand's official response online humorously noted the lack of bite marks on the avocado.

'The no bite on the avo is wild,' GYG wrote, echoing the confusion of many.

Meanwhile, other comments, including some claiming to be GYG employees, accused Zara of staging the incident.

Despite the backlash, Zara insisted that she did not plant the avocado and even had witnesses to back her claim.

The debate raged on as some GYG customers shared their own experiences of finding huge chunks of avocado in their orders.

A GYG worker also explained another possibility: avocados were currently out of season, which resulted in under-ripe fruit that was difficult to mash.


Amidst the controversy, some saw a silver lining in Zara's situation.

'At least you know the avos they use are real and not some processed food,' one humorously added.

Zara's situation raised questions about the expectations and realities of food preparation.

It's a reminder that even with standardised menus, there's still room for unpredictable additions.

It's best to reach out directly to the establishment to resolve any issues with your order.

After all, everyone deserves a burrito that meets their expectations, extra guacamole and all.
Have you ever encountered a surprise ingredient in your meal that left you scratching your head? Have you had a positive experience where a restaurant went above and beyond with your order? Share your stories with us in the comments below!