Imagine you're at your local Coles supermarket for a quick grocery run.

You've gathered everything you need, packed your bags at the self-checkout, and you're ready to pay and head home.

But then, your card declines. You check your account, call your spouse, and try to pay multiple times, but the light at the top of the self-checkout remains stubbornly red.

This was the unfortunate incident for Gary Duffield at a Coles in Trinity, Western Australia.

Despite having sufficient funds in his account, Gary's card was declined due to an undisclosed system issue at the store.

Gary was told to leave his groceries and go by staff after a Coles supermarket’s technical issues in their payment system. Image: Freepik

When he looked around, he thought he wasn't alone as other customers were also experiencing the same problem.

So he sought assistance from a Coles worker and was informed of the ongoing service issue that was preventing some customers from using their cards.

'I asked why people weren’t notifying people before entering,' Gary told a news source.

'I wasted 45 minutes of my life [and] it was humiliating.'

The Coles worker suggested using another card, but Gary didn't have one. He was then allegedly asked to leave his groceries and go.

The duty manager on the scene echoed the same sentiment, adding to Gary's frustration. The lack of signage about the issue was justified by the fact that some cards were still working.

'I had to unpack the groceries to get my bags back while the duty manager stood there and watched me,' Gary lamented.

Gary then shared his ordeal on social media and found out that many people have been also inconvenienced, with some saying that they were even asked for their phone pin code by the register to pay at the store that night.

‘The lady said a few people had to do it so I did too,’ one person said while adding, ‘I changed my passcode straight after’.

Other people commented on how this is an example of why cash is so important.

‘This is why we need to keep using cash! Cash is King!’ one said.

Coles has since rectified the issue causing the payment problems but has yet to did not respond to questions about their ways of informing customers when there are problems with their payment system.

'Due to a technical issue affecting our Trinity WA store earlier this week, some customers were unable to use card payment,' a Coles spokesperson said.

'We apologise to any customers for this inconvenience.'

Meanwhile, a separate Coles outage happened that made card transactions impossible and left shoppers leaving instead of getting cash to pay.

Despite the increasing shift towards cashless transactions, this incident highlights the importance of carrying cash.

Indeed, while digital payments offer convenience and speed, they are not infallible. System outages, technical glitches, and cyber threats can disrupt digital transactions, leaving customers stranded.

In contrast, cash is reliable and universally accepted, making it a crucial backup in digital disruptions.

Moreover, using cash can help with budgeting. It provides a tangible way to track spending and can help limit impulse purchases, which are all too easy with a simple swipe or tap of a card.

So, the next time you head out for your grocery run, remember to carry some cash along with your cards. It might just save you from an embarrassing situation at the checkout.

Key Takeaways

• Coles shopper Gary Duffield experienced payment difficulties due to a system issue at the Trinity, Western Australia store.
• Many customers were not informed of the payment issues in advance, causing significant frustration and embarrassment.
• Coles apologised for any inconvenience caused and stated that the technical issue has been rectified.
• The incident sparked discussion on the importance of maintaining cash transactions in addition to card payments.

What are your thoughts on this incident, members? Have you ever faced a similar situation? Share your experiences in the comments below.

 

[elaine41]

Unlike Gary, I would not have unpacked my bags, I would have just tipped them upside down in a trolley & let the staff sort out the mess.

If the govt (& stores) want us to go cashless, then they have to be able to process my card whenever I use it. Not everyone has more than one card they can use if the system rejects your chosen card.

This is why I always carry enough cash to pay for my goods & always use cash for small items such as a cup of coffee. If I had to use a card for this little luxury then I would stop buying coffee when out shopping.

 

[BenV]

Imagine you're at your local Coles supermarket for a quick grocery run.

You've gathered everything you need, packed your bags at the self-checkout, and you're ready to pay and head home.

But then, your card declines. You check your account, call your spouse, and try to pay multiple times, but the light at the top of the self-checkout remains stubbornly red.

This was the unfortunate incident for Gary Duffield at a Coles in Trinity, Western Australia.

Despite having sufficient funds in his account, Gary's card was declined due to an undisclosed system issue at the store.

View attachment 39998

Gary was told to leave his groceries and go by staff after a Coles supermarket’s technical issues in their payment system. Image: Freepik

When he looked around, he thought he wasn't alone as other customers were also experiencing the same problem.

So he sought assistance from a Coles worker and was informed of the ongoing service issue that was preventing some customers from using their cards.

'I asked why people weren’t notifying people before entering,' Gary told a news source.

'I wasted 45 minutes of my life [and] it was humiliating.'

The Coles worker suggested using another card, but Gary didn't have one. He was then allegedly asked to leave his groceries and go.

The duty manager on the scene echoed the same sentiment, adding to Gary's frustration. The lack of signage about the issue was justified by the fact that some cards were still working.

'I had to unpack the groceries to get my bags back while the duty manager stood there and watched me,' Gary lamented.

Gary then shared his ordeal on social media and found out that many people have been also inconvenienced, with some saying that they were even asked for their phone pin code by the register to pay at the store that night.

‘The lady said a few people had to do it so I did too,’ one person said while adding, ‘I changed my passcode straight after’.

Other people commented on how this is an example of why cash is so important.

‘This is why we need to keep using cash! Cash is King!’ one said.

Coles has since rectified the issue causing the payment problems but has yet to did not respond to questions about their ways of informing customers when there are problems with their payment system.

'Due to a technical issue affecting our Trinity WA store earlier this week, some customers were unable to use card payment,' a Coles spokesperson said.

'We apologise to any customers for this inconvenience.'

Meanwhile, a separate Coles outage happened that made card transactions impossible and left shoppers leaving instead of getting cash to pay.

Despite the increasing shift towards cashless transactions, this incident highlights the importance of carrying cash.

Indeed, while digital payments offer convenience and speed, they are not infallible. System outages, technical glitches, and cyber threats can disrupt digital transactions, leaving customers stranded.

In contrast, cash is reliable and universally accepted, making it a crucial backup in digital disruptions.

Moreover, using cash can help with budgeting. It provides a tangible way to track spending and can help limit impulse purchases, which are all too easy with a simple swipe or tap of a card.

So, the next time you head out for your grocery run, remember to carry some cash along with your cards. It might just save you from an embarrassing situation at the checkout.

Key Takeaways

• Coles shopper Gary Duffield experienced payment difficulties due to a system issue at the Trinity, Western Australia store.
• Many customers were not informed of the payment issues in advance, causing significant frustration and embarrassment.
• Coles apologised for any inconvenience caused and stated that the technical issue has been rectified.
• The incident sparked discussion on the importance of maintaining cash transactions in addition to card payments.

What are your thoughts on this incident, members? Have you ever faced a similar situation? Share your experiences in the comments below.

Hummm… I just had our lounge cleaned. Had to pay $100 deposit with my credit card - over the phone. That’s OK, because if I was running a business, I would need some certainty when making a 3 or 4 hour appointment. But, get this; I asked if I could pay the operator in cash - when he finished the job. The response was; “yes, but there will be a 3% surcharge for handling cash”…
“The operator will have an EFTPOS machine for you to pay with a card”…

 

[Catherines]

Stop buying those daily coffees anyway. What a waste of money every day - then people complain about the cost of living!!! What’s wrong with the stuff you can make at home? It’s still coffee & what did we do and where did we get our coffee from before all these new-fangled gadgets and pod coffees. A cup of cafe bought coffee every day for 5 weekdays is in the vicinity $25-$30 depending on the cafe. Put that back in your pocket each week and drink at home and that is $25 + saved each week.

Stop whingeing about prices going up, stop wasting your money on cafe-bought stuff and you will see the savings slowly mount up. I have a cup of coffee (only) once a week with my exercise buddies; the rest of the week it is instant coffee made at home. No good saying instant coffee tastes horrible, because that is all we knew in years gone by - if you want to think you are one of the upper ‘cafe class’ then go ahead and waste your money.

And before any of you comment that I’m not referencing the topic in question, let me say that technology evolves everyday and technology also has its glitches every day. As the saying goes S**t happens.

 

[marni]

Even though I really believe in cash as it’s still legal tender in this country and should be accepted I do carry two different cards just in case. I would have walked out without my bags and left them to it.

 

[Annna]

Hummm… I just had our lounge cleaned. Had to pay $100 deposit with my credit card - over the phone. That’s OK, because if I was running a business, I would need some certainty when making a 3 or 4 hour appointment. But, get this; I asked if I could pay the operator in cash - when he finished the job. The response was; “yes, but there will be a 3% surcharge for handling cash”…
“The operator will have an EFTPOS machine for you to pay with a card”…

Disgusting, it's akin to being coerced into using a card.

People commenting, please don't say Ben was given a choice because it's in fact duress to make one method of legal payment cost more (like charging a 3% surcharge for accepting cash).

Don't get me started on the safety issues of having to bank cash.

I have banked tens of thousands over 30 years in my work life.

I have done this discretely and have never once:

1. had money hanging out of my handbag; or

2. carried money in bank calico money bags (obvious); or

3. had a sign on my back announcing I was carrying a lot of cash.

Look at the inconveniences that we've experienced in recent times when we've used or been required to use cards:

1. Bank computer systems going down;

2. Card details being stolen and used by thieves;

3. People being scammed by ever increasingly sophisticated scams.

CASH IS KING.

 

[marni]

I used to carry many hundreds of thousand dollars in jewellery to and from airport customs. It’s all in the way you look. Never had a problem. Banks just want to reduce their staff as money takes time to bag and count

 

[Jest]

Imagine you're at your local Coles supermarket for a quick grocery run.

You've gathered everything you need, packed your bags at the self-checkout, and you're ready to pay and head home.

But then, your card declines. You check your account, call your spouse, and try to pay multiple times, but the light at the top of the self-checkout remains stubbornly red.

This was the unfortunate incident for Gary Duffield at a Coles in Trinity, Western Australia.

Despite having sufficient funds in his account, Gary's card was declined due to an undisclosed system issue at the store.

View attachment 39998

Gary was told to leave his groceries and go by staff after a Coles supermarket’s technical issues in their payment system. Image: Freepik

When he looked around, he thought he wasn't alone as other customers were also experiencing the same problem.

So he sought assistance from a Coles worker and was informed of the ongoing service issue that was preventing some customers from using their cards.

'I asked why people weren’t notifying people before entering,' Gary told a news source.

'I wasted 45 minutes of my life [and] it was humiliating.'

The Coles worker suggested using another card, but Gary didn't have one. He was then allegedly asked to leave his groceries and go.

The duty manager on the scene echoed the same sentiment, adding to Gary's frustration. The lack of signage about the issue was justified by the fact that some cards were still working.

'I had to unpack the groceries to get my bags back while the duty manager stood there and watched me,' Gary lamented.

Gary then shared his ordeal on social media and found out that many people have been also inconvenienced, with some saying that they were even asked for their phone pin code by the register to pay at the store that night.

‘The lady said a few people had to do it so I did too,’ one person said while adding, ‘I changed my passcode straight after’.

Other people commented on how this is an example of why cash is so important.

‘This is why we need to keep using cash! Cash is King!’ one said.

Coles has since rectified the issue causing the payment problems but has yet to did not respond to questions about their ways of informing customers when there are problems with their payment system.

'Due to a technical issue affecting our Trinity WA store earlier this week, some customers were unable to use card payment,' a Coles spokesperson said.

'We apologise to any customers for this inconvenience.'

Meanwhile, a separate Coles outage happened that made card transactions impossible and left shoppers leaving instead of getting cash to pay.

Despite the increasing shift towards cashless transactions, this incident highlights the importance of carrying cash.

Indeed, while digital payments offer convenience and speed, they are not infallible. System outages, technical glitches, and cyber threats can disrupt digital transactions, leaving customers stranded.

In contrast, cash is reliable and universally accepted, making it a crucial backup in digital disruptions.

Moreover, using cash can help with budgeting. It provides a tangible way to track spending and can help limit impulse purchases, which are all too easy with a simple swipe or tap of a card.

So, the next time you head out for your grocery run, remember to carry some cash along with your cards. It might just save you from an embarrassing situation at the checkout.

Key Takeaways

• Coles shopper Gary Duffield experienced payment difficulties due to a system issue at the Trinity, Western Australia store.
• Many customers were not informed of the payment issues in advance, causing significant frustration and embarrassment.
• Coles apologised for any inconvenience caused and stated that the technical issue has been rectified.
• The incident sparked discussion on the importance of maintaining cash transactions in addition to card payments.

What are your thoughts on this incident, members? Have you ever faced a similar situation? Share your experiences in the comments below.

i would have tipped them everywhere and walked out.

 

[Rellybee]

Imagine you're at your local Coles supermarket for a quick grocery run.

You've gathered everything you need, packed your bags at the self-checkout, and you're ready to pay and head home.

But then, your card declines. You check your account, call your spouse, and try to pay multiple times, but the light at the top of the self-checkout remains stubbornly red.

This was the unfortunate incident for Gary Duffield at a Coles in Trinity, Western Australia.

Despite having sufficient funds in his account, Gary's card was declined due to an undisclosed system issue at the store.

View attachment 39998

Gary was told to leave his groceries and go by staff after a Coles supermarket’s technical issues in their payment system. Image: Freepik

When he looked around, he thought he wasn't alone as other customers were also experiencing the same problem.

So he sought assistance from a Coles worker and was informed of the ongoing service issue that was preventing some customers from using their cards.

'I asked why people weren’t notifying people before entering,' Gary told a news source.

'I wasted 45 minutes of my life [and] it was humiliating.'

The Coles worker suggested using another card, but Gary didn't have one. He was then allegedly asked to leave his groceries and go.

The duty manager on the scene echoed the same sentiment, adding to Gary's frustration. The lack of signage about the issue was justified by the fact that some cards were still working.

'I had to unpack the groceries to get my bags back while the duty manager stood there and watched me,' Gary lamented.

Gary then shared his ordeal on social media and found out that many people have been also inconvenienced, with some saying that they were even asked for their phone pin code by the register to pay at the store that night.

‘The lady said a few people had to do it so I did too,’ one person said while adding, ‘I changed my passcode straight after’.

Other people commented on how this is an example of why cash is so important.

‘This is why we need to keep using cash! Cash is King!’ one said.

Coles has since rectified the issue causing the payment problems but has yet to did not respond to questions about their ways of informing customers when there are problems with their payment system.

'Due to a technical issue affecting our Trinity WA store earlier this week, some customers were unable to use card payment,' a Coles spokesperson said.

'We apologise to any customers for this inconvenience.'

Meanwhile, a separate Coles outage happened that made card transactions impossible and left shoppers leaving instead of getting cash to pay.

Despite the increasing shift towards cashless transactions, this incident highlights the importance of carrying cash.

Indeed, while digital payments offer convenience and speed, they are not infallible. System outages, technical glitches, and cyber threats can disrupt digital transactions, leaving customers stranded.

In contrast, cash is reliable and universally accepted, making it a crucial backup in digital disruptions.

Moreover, using cash can help with budgeting. It provides a tangible way to track spending and can help limit impulse purchases, which are all too easy with a simple swipe or tap of a card.

So, the next time you head out for your grocery run, remember to carry some cash along with your cards. It might just save you from an embarrassing situation at the checkout.

Key Takeaways

• Coles shopper Gary Duffield experienced payment difficulties due to a system issue at the Trinity, Western Australia store.
• Many customers were not informed of the payment issues in advance, causing significant frustration and embarrassment.
• Coles apologised for any inconvenience caused and stated that the technical issue has been rectified.
• The incident sparked discussion on the importance of maintaining cash transactions in addition to card payments.

What are your thoughts on this incident, members? Have you ever faced a similar situation? Share your experiences in the comments below.

Yes...technology is great when it works....but they can never discard the cash,at least that works every time !

 

[Pat T]

Imagine you're at your local Coles supermarket for a quick grocery run.

You've gathered everything you need, packed your bags at the self-checkout, and you're ready to pay and head home.

But then, your card declines. You check your account, call your spouse, and try to pay multiple times, but the light at the top of the self-checkout remains stubbornly red.

This was the unfortunate incident for Gary Duffield at a Coles in Trinity, Western Australia.

Despite having sufficient funds in his account, Gary's card was declined due to an undisclosed system issue at the store.

View attachment 39998

Gary was told to leave his groceries and go by staff after a Coles supermarket’s technical issues in their payment system. Image: Freepik

When he looked around, he thought he wasn't alone as other customers were also experiencing the same problem.

So he sought assistance from a Coles worker and was informed of the ongoing service issue that was preventing some customers from using their cards.

'I asked why people weren’t notifying people before entering,' Gary told a news source.

'I wasted 45 minutes of my life [and] it was humiliating.'

The Coles worker suggested using another card, but Gary didn't have one. He was then allegedly asked to leave his groceries and go.

The duty manager on the scene echoed the same sentiment, adding to Gary's frustration. The lack of signage about the issue was justified by the fact that some cards were still working.

'I had to unpack the groceries to get my bags back while the duty manager stood there and watched me,' Gary lamented.

Gary then shared his ordeal on social media and found out that many people have been also inconvenienced, with some saying that they were even asked for their phone pin code by the register to pay at the store that night.

‘The lady said a few people had to do it so I did too,’ one person said while adding, ‘I changed my passcode straight after’.

Other people commented on how this is an example of why cash is so important.

‘This is why we need to keep using cash! Cash is King!’ one said.

Coles has since rectified the issue causing the payment problems but has yet to did not respond to questions about their ways of informing customers when there are problems with their payment system.

'Due to a technical issue affecting our Trinity WA store earlier this week, some customers were unable to use card payment,' a Coles spokesperson said.

'We apologise to any customers for this inconvenience.'

Meanwhile, a separate Coles outage happened that made card transactions impossible and left shoppers leaving instead of getting cash to pay.

Despite the increasing shift towards cashless transactions, this incident highlights the importance of carrying cash.

Indeed, while digital payments offer convenience and speed, they are not infallible. System outages, technical glitches, and cyber threats can disrupt digital transactions, leaving customers stranded.

In contrast, cash is reliable and universally accepted, making it a crucial backup in digital disruptions.

Moreover, using cash can help with budgeting. It provides a tangible way to track spending and can help limit impulse purchases, which are all too easy with a simple swipe or tap of a card.

So, the next time you head out for your grocery run, remember to carry some cash along with your cards. It might just save you from an embarrassing situation at the checkout.

Key Takeaways

• Coles shopper Gary Duffield experienced payment difficulties due to a system issue at the Trinity, Western Australia store.
• Many customers were not informed of the payment issues in advance, causing significant frustration and embarrassment.
• Coles apologised for any inconvenience caused and stated that the technical issue has been rectified.
• The incident sparked discussion on the importance of maintaining cash transactions in addition to card payments.

What are your thoughts on this incident, members? Have you ever faced a similar situation? Share your experiences in the comments below.

I’m fortunate enough to have supplies in my pantry. If I had any problem I’d leave the trolley and go.

 

[Veggiepatch]

Hummm… I just had our lounge cleaned. Had to pay $100 deposit with my credit card - over the phone. That’s OK, because if I was running a business, I would need some certainty when making a 3 or 4 hour appointment. But, get this; I asked if I could pay the operator in cash - when he finished the job. The response was; “yes, but there will be a 3% surcharge for handling cash”…
“The operator will have an EFTPOS machine for you to pay with a card”…

Bloody big lounge....

 

[Veggiepatch]

Reminds me of Dad when he worked for the ANZ Bank in the 1970s. Going from the head office on the corner of Pitt and Hunter Streets in Sydney's CBD, carrying a huge suitcase to the Martin Place branch. With a mere $90 odd million in cash and government bonds in the case. He did have a concealed firearm, licensed of course.

Cash is king when you have a Smith and Wesson pointed at you in an attempted robbery.

 

[Johan van Zalen]

Imagine you're at your local Coles supermarket for a quick grocery run.

You've gathered everything you need, packed your bags at the self-checkout, and you're ready to pay and head home.

But then, your card declines. You check your account, call your spouse, and try to pay multiple times, but the light at the top of the self-checkout remains stubbornly red.

This was the unfortunate incident for Gary Duffield at a Coles in Trinity, Western Australia.

Despite having sufficient funds in his account, Gary's card was declined due to an undisclosed system issue at the store.

View attachment 39998

Gary was told to leave his groceries and go by staff after a Coles supermarket’s technical issues in their payment system. Image: Freepik

When he looked around, he thought he wasn't alone as other customers were also experiencing the same problem.

So he sought assistance from a Coles worker and was informed of the ongoing service issue that was preventing some customers from using their cards.

'I asked why people weren’t notifying people before entering,' Gary told a news source.

'I wasted 45 minutes of my life [and] it was humiliating.'

The Coles worker suggested using another card, but Gary didn't have one. He was then allegedly asked to leave his groceries and go.

The duty manager on the scene echoed the same sentiment, adding to Gary's frustration. The lack of signage about the issue was justified by the fact that some cards were still working.

'I had to unpack the groceries to get my bags back while the duty manager stood there and watched me,' Gary lamented.

Gary then shared his ordeal on social media and found out that many people have been also inconvenienced, with some saying that they were even asked for their phone pin code by the register to pay at the store that night.

‘The lady said a few people had to do it so I did too,’ one person said while adding, ‘I changed my passcode straight after’.

Other people commented on how this is an example of why cash is so important.

‘This is why we need to keep using cash! Cash is King!’ one said.

Coles has since rectified the issue causing the payment problems but has yet to did not respond to questions about their ways of informing customers when there are problems with their payment system.

'Due to a technical issue affecting our Trinity WA store earlier this week, some customers were unable to use card payment,' a Coles spokesperson said.

'We apologise to any customers for this inconvenience.'

Meanwhile, a separate Coles outage happened that made card transactions impossible and left shoppers leaving instead of getting cash to pay.

Despite the increasing shift towards cashless transactions, this incident highlights the importance of carrying cash.

Indeed, while digital payments offer convenience and speed, they are not infallible. System outages, technical glitches, and cyber threats can disrupt digital transactions, leaving customers stranded.

In contrast, cash is reliable and universally accepted, making it a crucial backup in digital disruptions.

Moreover, using cash can help with budgeting. It provides a tangible way to track spending and can help limit impulse purchases, which are all too easy with a simple swipe or tap of a card.

So, the next time you head out for your grocery run, remember to carry some cash along with your cards. It might just save you from an embarrassing situation at the checkout.

Key Takeaways

• Coles shopper Gary Duffield experienced payment difficulties due to a system issue at the Trinity, Western Australia store.
• Many customers were not informed of the payment issues in advance, causing significant frustration and embarrassment.
• Coles apologised for any inconvenience caused and stated that the technical issue has been rectified.
• The incident sparked discussion on the importance of maintaining cash transactions in addition to card payments.

What are your thoughts on this incident, members? Have you ever faced a similar situation? Share your experiences in the comments below.

Yeah cash is king l refuse to go cashless l only use my card once a fortnight at the ATM (which are becoming dinosaurs) and withdraw all my cash in one go

 

[Annna]

I used to carry many hundreds of thousand dollars in jewellery to and from airport customs. It’s all in the way you look. Never had a problem. Banks just want to reduce their staff as money takes time to bag and count

Exactly.

 

[AlanQ]

S#!t Happens in an electronic world. Empty the products and walk out, leave the mess for the store to deal with.

 

[Catherines]

I fully agree ‘cash is king’ and we should still have a choice to use it or go with the card. I DO NOT agree with surcharges they put on card usage, though, especially if that is the only payment method a shop chooses to use. THEY should wear any cost they say banks are levying on them, not us.

 

[amandaloisjupp1961]

Stop buying those daily coffees anyway. What a waste of money every day - then people complain about the cost of living!!! What’s wrong with the stuff you can make at home? It’s still coffee & what did we do and where did we get our coffee from before all these new-fangled gadgets and pod coffees. A cup of cafe bought coffee every day for 5 weekdays is in the vicinity $25-$30 depending on the cafe. Put that back in your pocket each week and drink at home and that is $25 + saved each week.

Stop whingeing about prices going up, stop wasting your money on cafe-bought stuff and you will see the savings slowly mount up. I have a cup of coffee (only) once a week with my exercise buddies; the rest of the week it is instant coffee made at home. No good saying instant coffee tastes horrible, because that is all we knew in years gone by - if you want to think you are one of the upper ‘cafe class’ then go ahead and waste your money.

And before any of you comment that I’m not referencing the topic in question, let me say that technology evolves everyday and technology also has its glitches every day. As the saying goes S**t happens.

It is very seldom that I buy a coffee at a cafe .

 

[amandaloisjupp1961]

Exactly.

Omg how bloody lazy to not want to count & bag cash they should be happy they have a job .

 

[amandaloisjupp1961]

I used to carry many hundreds of thousand dollars in jewellery to and from airport customs. It’s all in the way you look. Never had a problem. Banks just want to reduce their staff as money takes time to bag and count

I used to carry many hundreds of thousand dollars in jewellery to and from airport customs. It’s all in the way you look. Never had a problem. Banks just want to reduce their staff as money takes time to bag and count

Oh poor buggers they should be grateful they have a job to do

 

[mylittletibbies]

Hummm… I just had our lounge cleaned. Had to pay $100 deposit with my credit card - over the phone. That’s OK, because if I was running a business, I would need some certainty when making a 3 or 4 hour appointment. But, get this; I asked if I could pay the operator in cash - when he finished the job. The response was; “yes, but there will be a 3% surcharge for handling cash”…
“The operator will have an EFTPOS machine for you to pay with a card”…

I would have told them not to worry and hired somebody else.