Two shoppers grateful for Woolworths’ acts of kindness

A Woolworths customer took to Facebook to publicly thank the retail store after finding an unexpected gift in her grocery order.

Marrianne Curtis from Brisbane posted a photo of a note thanking her for her purchase, alongside a box of Favourites chocolates.

“Picked up my groceries with Direct to boot at the Woolworths Keperra store and found this with my groceries,” she wrote in the caption.

“Thank you so much!”, she wrote and tagged the official page of Woolworths.

A team member from the store penned the handwritten note and also drew a heart and smiley face.

“Thank you so much for your order, and we hope you have an amazing day, from the Woolworths Keperra Online team.”

This was only one among the increasingly frequent acts of generosity from the store as of late. Aside from handwritten notes and boxes of chocolates, other gifts included flowers and even cakes to unsuspecting customers.

“We're delighted to see that this nice little gesture from our team at the Keperra store has brought a smile to your face,” a Woolworths representative commented in response to Marrianne’s post.

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The gift is valued at $10. Photo from Facebook.

A different Woolworths customer has posted on Facebook about another heartwarming gesture from the grocery store.

During her moment of grief, a woman whose dog recently passed away was surprised with a bunch of flowers.

“When you start to tear up at the supermarket because you’re returning some dog food,” the woman wrote on the Facebook post.

“The team gave me a bunch of flowers, and then the tears started to flow,” she added, along with a photo of a colourful floral arrangement.

The woman’s cousin said that the Woolworths team at Craigieburn Plaza should be commended for their efforts towards her.

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The Woolworths team arranged a bunch of flowers to help the woman feel better. Photo from Facebook.


A company initiative called the Good Acts Program, wherein Woolworths team members look for ways to give unexpected gifts and make unsuspecting customers happy, was previously confirmed by a spokesperson from Woolworths.

“From handwritten notes to a box of chocolates, our team like to go above and beyond for our customers to make their shopping experience extra special.”

What do you think of this initiative? Is it a nice idea, or just a cynical marketing ploy?
 
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Two shoppers grateful for Woolworths’ acts of kindness

A Woolworths customer took to Facebook to publicly thank the retail store after finding an unexpected gift in her grocery order.

Marrianne Curtis from Brisbane posted a photo of a note thanking her for her purchase, alongside a box of Favourites chocolates.

“Picked up my groceries with Direct to boot at the Woolworths Keperra store and found this with my groceries,” she wrote in the caption.

“Thank you so much!”, she wrote and tagged the official page of Woolworths.

A team member from the store penned the handwritten note and also drew a heart and smiley face.

“Thank you so much for your order, and we hope you have an amazing day, from the Woolworths Keperra Online team.”

This was only one among the increasingly frequent acts of generosity from the store as of late. Aside from handwritten notes and boxes of chocolates, other gifts included flowers and even cakes to unsuspecting customers.

“We're delighted to see that this nice little gesture from our team at the Keperra store has brought a smile to your face,” a Woolworths representative commented in response to Marrianne’s post.


S8npXwmHAv_yNMIKoBEH42iDkyQWMN5mvqMfvAQZrsAUdZ2uZsQMwzeKlWhGUI5ST4qEXugDINpDforwZTza-BnvMmUlZywCcHE3xk_zNq1zrkQu3pyCU7iSQdCnwF3xc1JRJxUE=s1600

The gift is valued at $10. Photo from Facebook.

A different Woolworths customer has posted on Facebook about another heartwarming gesture from the grocery store.

During her moment of grief, a woman whose dog recently passed away was surprised with a bunch of flowers.

“When you start to tear up at the supermarket because you’re returning some dog food,” the woman wrote on the Facebook post.

“The team gave me a bunch of flowers, and then the tears started to flow,” she added, along with a photo of a colourful floral arrangement.

The woman’s cousin said that the Woolworths team at Craigieburn Plaza should be commended for their efforts towards her.


WAuSqPlP_ssrfpb20ZMSi7KC_aBhU8z5zhmYT_-OybbbhJmdBwcKk-otaodST89U8Kk1cqNhB9D3PRhW84PfZc-1hAuvjO14u4JmYITqcaH_5_EKPL9L4VOgNjb4PuNBHbZ2Q6NZ=s1600

The Woolworths team arranged a bunch of flowers to help the woman feel better. Photo from Facebook.


A company initiative called the Good Acts Program, wherein Woolworths team members look for ways to give unexpected gifts and make unsuspecting customers happy, was previously confirmed by a spokesperson from Woolworths.

“From handwritten notes to a box of chocolates, our team like to go above and beyond for our customers to make their shopping experience extra special.”


What do you think of this initiative? Is it a nice idea, or just a cynical marketing ploy?
A big bar of chocolate and a note came with my delivery from the Warwick store. Made my day to know a team member took the time to do this. Love Woolies
 
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Reactions: WendyP
Good on you Woolworths, random acts of kindness make people feel cared about even when they are grocery shopping. I don't care if it is a marketing ploy but it shows some heart from the big firm.
 
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Reactions: WendyP
.A big bar of chocolate and a note came with my delivery from the Warwick store in Queensland. Made my day to know a team member took the time to do this. I love Woolworths. Efficient and reliable.
 
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Reactions: WendyP
This is the kind of stuff that makes shopping there a completely different experience.
 

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