Traveling can be an exciting adventure, but it also comes with its fair share of challenges, especially when it comes to understanding and navigating airline policies. A recent incident involving a young Australian traveler has highlighted the importance of being aware of these policies, particularly regarding what you can and cannot bring on board, and what services you can expect during your flight.

Dasha Daley, a young traveler from Perth, took to social media to express her frustration with Jetstar after she was allegedly refused water on a flight from Bali to Australia. The incident has sparked a conversation about passenger rights and airline responsibilities, especially on budget carriers.


Daley's experience began at Denpasar International Airport, where she was told to dispose of her bottle of water before boarding her flight. This is a standard security measure, as travelers are required to throw away liquid containers larger than 100ml. However, the situation escalated when Daley, who was suffering from an upset stomach, known colloquially as 'Bali belly', asked for water during the flight and claimed she was refused service twice by the flight attendants.


Jetstar, like many airlines, typically offers cups of water for free during flights. Daley mentioned that she eventually received some water during the meal service, which was included with her 30kg luggage fare. But she felt that the wait was too long, especially given her discomfort.


The incident has garnered significant attention online, with the TikTok video Daley posted receiving over 42,000 views in 24 hours. Many viewers were shocked by her claims and called for Jetstar to improve its service. Others shared their own similar experiences, while some pointed out that the liquid restriction is not exclusive to Jetstar but is a requirement for all flights entering Australia from Bali, as mandated by the Australian government.

In light of this story, it's crucial for travelers, particularly seniors who may have specific health needs, to be prepared before flying. Here are some tips to ensure you stay hydrated and comfortable during your flight:

1. Understand the security requirements: Be aware that you will need to dispose of liquids larger than 100ml before boarding, so plan accordingly.


2. Stay hydrated before the flight: Drink plenty of water before you reach the airport to ensure you're well-hydrated before your journey begins.

3. Purchase water after security: Once you've passed through security, consider buying a bottle of water to take on the plane, if the airport allows it.

4. Know the airline's service policy: Familiarize yourself with the airline's policy on providing water and other essentials during the flight.


5. Speak up: If you're in need, don't hesitate to ask the flight attendants for assistance. If you have a medical condition, inform the airline staff before boarding.

6. Consider premium options: If you're concerned about comfort and service, it might be worth looking into fare upgrades that include additional amenities.

7. Share your feedback: If you have a negative experience, reach out to the airline's customer service to share your concerns and seek resolution.


Jetstar has not yet publicly responded to Daley's claims, but the incident serves as a reminder to all travelers to be proactive about their in-flight needs. At the Seniors Discount Club, we encourage our members to stay informed and advocate for themselves to ensure a safe and comfortable travel experience.
Have you ever faced a similar situation on a flight? How did you handle it? Share your stories and tips in the comments below to help fellow travelers prepare for their next journey.