This ‘lazy’ checkout act at the supermarket is sparking intense debates—which side are you on?
- Replies 5
What might seem like a small, almost meaningless act to some people can be a major source of frustration for others.
That’s the case for a checkout controversy that recently stormed social media.
It all began when a ‘devil’s advocate’ shopper asked an innocent but bold question: ‘Why do people take things out of the basket at checkout? Isn’t it easier to leave it like this?’
The woman sparked a debate online by questioning the common practice of unpacking groceries at the checkout instead of leaving them in the basket for the cashier to handle.
A clip accompanied the divisive question, which showed another shopper placing items on the conveyor belt and the cashier scanning items individually from the woman’s basket.
Her decision to avoid the seemingly straightforward task triggered outrage, with numerous supermarket shoppers arguing that emptying the basket is both ‘faster and easier’ and attributing it to basic manners.
One viewer disapproved and responded to the video, stating, ‘Because people have manners, and it makes it easier for staff’.
Another pointed out, ‘You literally filmed the cashier struggling.’
Former cashiers in the retail sector also joined the conversation, expressing frustration towards shoppers who choose not to unpack their baskets.
One commented, ‘I've worked in a supermarket, it’s the most frustrating thing ever. It’s lazy and more work for the cashier.’
Another stressed the impact on job performance, saying: ‘It makes our jobs a lot harder, especially at big stores where they keep track of our scan speed and if it doesn’t reach the criteria, we get written up.’
Other cashiers, however, defended leaving groceries in a basket.
A former checkout operator with a decade of experience managing an IGA supermarket in Victoria named Mark shared his experience after numerous hours spent at the register.
‘It didn't bother me when people did this,’ he said. ‘In fact, with so many elderly customers, we often tried to help out. If I had to lean over and unpack their trolley for them, that would be a different story.’
Similarly, Chelsea, an ALDI cashier, shared, ‘We ask customers to unload it. It can be annoying, but, truth be told, it's not the most frustrating thing that happens in the store.’
Video source: TikTok/@muslimfizz
Members, do you unpack your basket at checkout, or do you leave it for the cashier? What’s your opinion on shoppers who choose not to unpack? Share your thoughts in the comments below!
That’s the case for a checkout controversy that recently stormed social media.
It all began when a ‘devil’s advocate’ shopper asked an innocent but bold question: ‘Why do people take things out of the basket at checkout? Isn’t it easier to leave it like this?’
The woman sparked a debate online by questioning the common practice of unpacking groceries at the checkout instead of leaving them in the basket for the cashier to handle.
A clip accompanied the divisive question, which showed another shopper placing items on the conveyor belt and the cashier scanning items individually from the woman’s basket.
Her decision to avoid the seemingly straightforward task triggered outrage, with numerous supermarket shoppers arguing that emptying the basket is both ‘faster and easier’ and attributing it to basic manners.
A shopper sparked debate online by questioning why others unpack groceries at the supermarket checkout. Image source: TikTok/@muslimfizz
One viewer disapproved and responded to the video, stating, ‘Because people have manners, and it makes it easier for staff’.
Another pointed out, ‘You literally filmed the cashier struggling.’
Former cashiers in the retail sector also joined the conversation, expressing frustration towards shoppers who choose not to unpack their baskets.
One commented, ‘I've worked in a supermarket, it’s the most frustrating thing ever. It’s lazy and more work for the cashier.’
Another stressed the impact on job performance, saying: ‘It makes our jobs a lot harder, especially at big stores where they keep track of our scan speed and if it doesn’t reach the criteria, we get written up.’
Other cashiers, however, defended leaving groceries in a basket.
A former checkout operator with a decade of experience managing an IGA supermarket in Victoria named Mark shared his experience after numerous hours spent at the register.
‘It didn't bother me when people did this,’ he said. ‘In fact, with so many elderly customers, we often tried to help out. If I had to lean over and unpack their trolley for them, that would be a different story.’
Similarly, Chelsea, an ALDI cashier, shared, ‘We ask customers to unload it. It can be annoying, but, truth be told, it's not the most frustrating thing that happens in the store.’
Video source: TikTok/@muslimfizz
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