The Shocking Truth Behind Accommodation Scams: What They Don't Want You to Know!

Travelling can be one of life's greatest joys, especially for those of us in the over-60s club who have more time to explore the world. The advent of online booking platforms has made it easier and often cheaper to organize our own travel adventures. However, with this convenience comes a darker side: the rise of accommodation scams that can turn a dream holiday into a nightmare.


The recent news of booking.com scams leaving travellers stranded is a stark reminder that we must be vigilant. But how can you tell if your accommodation booking is legitimate? And what steps can you take to avoid falling prey to these digital-age bandits? Let's dive into the murky waters of online scams and learn how to keep your travel plans safe.


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Accommodation scams have risen on online booking sites, making travellers more vulnerable. Credit: Unsplash


Common Accommodation Scams to Watch Out For


Scammers are becoming increasingly sophisticated, creating fake listings on popular platforms such as Airbnb and Booking.com. These listings may appear legitimate, complete with stunning photos and enticing descriptions. However, upon arrival, travellers may find that the accommodation doesn't exist or isn't what was advertised. In some cases, the address may lead to a completely different building or, worse, an empty lot.

Another worrying trend is the hacking of hotel profiles on third-party platforms. Scammers hijack the communication channels and start messaging guests, pretending to be the hotel. They may claim there's been an issue with payment or ask for sensitive identity details to be reconfirmed. This is a classic case of phishing, where scammers attempt to steal personal information or money.

The Signs of a Scam


A deal that seems too good to be true should raise immediate red flags. If a property is significantly cheaper than others in a popular holiday spot, proceed with caution. Additionally, be wary of very new property listings or those with few or suspicious reviews. Scammers often operate in short bursts, putting up fake listings and taking them down before they're caught.

If an accommodation provider asks you to pay outside the official booking platform, say no. It's a common tactic used by scammers to avoid detection and should be a clear sign that something is amiss.

Tips for Staying Safe While Booking Online


Before you book, do your homework. Check if the accommodation provider has a legitimate website and if they list the platform you're using as a booking method. Don't rely solely on the advertisement; try to verify the property through multiple sources. If possible, call the accommodation provider directly, but make sure to verify the phone number against other trusted sources.

Be cautious with emails and SMS messages. Scammers often impersonate reputable companies, so read carefully and check the sender's details. Avoid clicking on links in unsolicited messages. Instead, log into the booking platform directly to check for any notifications.

Enable two-factor authentication on booking sites to add an extra layer of security. This requires not just a password but also a unique code to log in, which can protect your account even if your password is compromised.


Consider using a separate credit card for online transactions to limit the potential damage if your details are compromised.

What to Do If You Think You've Been Scammed

If you suspect you've been scammed, act quickly. Contact your bank to stop any payments and secure your personal information. Cut off all contact with the scammer, as they may try to coax more money out of you.


Report the scam to the Australian Competition and Consumer Commission's (ACCC) Scam Watch, and if you've lost money, lodge a report with Report Cyber, which is run by the Australian Cyber Security Centre. Reports made here are passed on to the police.

For those who find themselves in financial trouble due to a scam, free assistance is available through the national debt helpline at 1800 007 007.

Remember, while fake listings are not the norm, they do exist. It's always worth checking the hotel's own website for offers and using online platforms as a tool to compare deals. By staying informed and cautious, you can enjoy the benefits of online booking without falling victim to accommodation scams.

Key Takeaways
  • There is an increase in accommodation scams on online booking platforms, leaving travellers vulnerable.
  • Choice has noticed a rise in fake listings on platforms such as Airbnb and Booking.com, where scammers set up false accommodations to take money from unsuspecting travellers.
  • Signs of a scam include deals that seem too good to be true, newly listed properties with few or suspicious reviews, and requests to make payments off the platform.
  • To avoid scams, travellers should verify accommodation providers, use two-factor authentication, maintain a separate credit card for online transactions, and report any suspicions to their financial institution and appropriate authorities like the ACCC Scam Watch.
So, dear members of the Seniors Discount Club, let's share our wisdom and experiences. Have you encountered any suspicious listings or booking issues? How did you handle it? Your insights could help fellow travellers navigate the online world more safely. Share your stories in the comments below, and let's keep each other informed and protected during our travels!
 
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