Suspicious transactions
Like Marie, I also received a call from a well spoken, patient, Indian accented man who claimed to be from NAB fraud squad.
I was also asked to download the NAB app, which I thankfully refused to do!!
I asked his name which he gave with NO hesitation : “Michael Matthews”….and he then gave me his ID.
He told me there had been at least a dozen fraudulent transactions on my account from overseas via Amazon, PayPal etc.
I asked why I could not see these transactions when looking in my account on line & he told me NAB had rejected them temporarily until they had contacted me to determine if I had authorised the payments or not.
This is when he insisted that I download the app which would provide me with total security AND I would be able to see the transactions that had been blocked!!
I contacted NAB Fraud squad who told me they would:
1) never make a call like that;
2) never insist on the downloading of an app (which, like Marie, would have given him complete access to my account);
3) never give their ID number;
4) no one of that name works for NAB.
Lesson learned!!!
Thankfully I escaped, but like Marie I came away feeling incredibly stupid for nearly falling for this very realistic and plausible SCAM.