Sushi shop surcharge leaves Aussies divided - is it greedy or fair?
- Replies 11
Takeaway sushi is one of our all-time favourite comfort foods. Not only is it delicious, but thanks to its simple ingredients and easy-to-eat format, it's also a very healthy option for lunch or dinner.
It's no wonder that this popular Japanese dish has become so popular in recent years – we're always on the lookout for new and interesting cuisine to try, after all!
But as much as we love our sushi rolls, we also have to admit that they can sometimes be a bit pricey – especially if you're buying from a sushi shop rather than your local supermarket.
And unfortunately, it looks like one Canberra store has found a way to make their products even more costly.
Recently, an image was shared on the forum website Reddit of a sign from a local takeaway sushi place that implemented a 30c 'Cutting Service Surcharge' for each sushi roll purchased.
In other words, if customers wanted their rolls cut into smaller pieces before eating them, they would need to pay an extra 30c per roll.
Needless to say, people were not happy about this surcharge at all!
After the image was shared on social media, many users took to the comments section to voice their outrage over what they considered to be an unfair extra fee.
'Greed much?' said one user, with another adding: 'The [more reasonable] move is to just raise the price 30c, cut or not.'
It seems like many people agree that if cutting up sushi rolls takes additional time and effort on behalf of the staff, then the business should raise the price instead of having a separate cutting fee.
However, not everyone was so quick to judge the sushi shop in question. Several hospitality workers also took to the comments section to share their own experiences with 'entitled' customers and to explain why the surcharge might be necessary.
'This is totally fair. As someone who worked in hospitality for years, customers often ask for the most entitled requests,' said one user.
They then went on to share their experience: 'One time, I had this woman order a burger, and she asked me to cut the pineapple into four pieces, dice rather than slice the onion, butter only one side of the bread and then a few other requests I don't remember.'
'At first, we said no because all of her demands would take too much time. She lost it and went on a rant about customer service. So my boss made me do it, and she would come back in every week with the same list of stupid demands.'
'Anyway, that's a long way of saying customers are annoying and charging them for their unnecessary requests is totally valid,' they went on to say.
Another defended the shop, saying: 'I support this. You have to put on plastic gloves, and then you end up dirtying chopping boards and knives and have to wash them up again. 30c is very reasonable.'
What do you think, members? Should sushi shops charge customers who want their rolls sliced, or do you think it's unreasonable? Let us know in the comments below!
It's no wonder that this popular Japanese dish has become so popular in recent years – we're always on the lookout for new and interesting cuisine to try, after all!
But as much as we love our sushi rolls, we also have to admit that they can sometimes be a bit pricey – especially if you're buying from a sushi shop rather than your local supermarket.
And unfortunately, it looks like one Canberra store has found a way to make their products even more costly.
Should sushi shops charge extra for customers who want their rolls cut? Credit: Pexels/Ivan Samkov.
Recently, an image was shared on the forum website Reddit of a sign from a local takeaway sushi place that implemented a 30c 'Cutting Service Surcharge' for each sushi roll purchased.
In other words, if customers wanted their rolls cut into smaller pieces before eating them, they would need to pay an extra 30c per roll.
Needless to say, people were not happy about this surcharge at all!
After the image was shared on social media, many users took to the comments section to voice their outrage over what they considered to be an unfair extra fee.
'Greed much?' said one user, with another adding: 'The [more reasonable] move is to just raise the price 30c, cut or not.'
It seems like many people agree that if cutting up sushi rolls takes additional time and effort on behalf of the staff, then the business should raise the price instead of having a separate cutting fee.
A sushi takeaway place drew flak over an unexpected surcharge. Credit: Reddit.
However, not everyone was so quick to judge the sushi shop in question. Several hospitality workers also took to the comments section to share their own experiences with 'entitled' customers and to explain why the surcharge might be necessary.
'This is totally fair. As someone who worked in hospitality for years, customers often ask for the most entitled requests,' said one user.
They then went on to share their experience: 'One time, I had this woman order a burger, and she asked me to cut the pineapple into four pieces, dice rather than slice the onion, butter only one side of the bread and then a few other requests I don't remember.'
'At first, we said no because all of her demands would take too much time. She lost it and went on a rant about customer service. So my boss made me do it, and she would come back in every week with the same list of stupid demands.'
'Anyway, that's a long way of saying customers are annoying and charging them for their unnecessary requests is totally valid,' they went on to say.
Another defended the shop, saying: 'I support this. You have to put on plastic gloves, and then you end up dirtying chopping boards and knives and have to wash them up again. 30c is very reasonable.'
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you see they get exactly the same hourly on a Sunday as they do during the week
