Shopper's epic rant stuns customers - See what they wrote on a sauce bottle!

Ah, the humble sauce. A true culinary companion, lifting a mere meal to new heights of flavour and satisfaction. Imagine the disappointment, then, when our beloved condiments are nowhere to be found on store shelves.

Aussies can be very particular about their sauces - not just the type, but the particular brand. Indeed, it seems that for one Coles shopper, the loss of their beloved sauce was the straw that broke the camel’s back.



The irate customer took the challenge to get their favourite condiment back on the shelves to a whole new level.

The shopper, who'd been trying unsuccessfully to get their hands on Beerenberg's peppercorn sauce for two years, left a note on a Coles shelf in Mundaring, east of Perth, addressed to whoever oversaw restocking items.


sauce1.jpg
The peppercorn sauce is still available on Beerenberg’s website. Credit: Beerenberg AU

‘Will the idiot that does the ordering FINALLY get in the Beerenberg peppercorn sauce!!!’ The note said.

‘It’s their best product. This must be the fifth time over two years that I’ve (previously) politely made this request,’ the author added.



According to some reports, it seems that Coles has discontinued carrying the item nationwide - we could find no trace of it on the Coles website - so, sadly, it seems unlikely that the customer’s wish will be granted. That said, we here at the SDC admire the persistence of running a two-year campaign to try and get their favourite sauce back - now that’s dedication!


sauce2.jpg
The note was found among other sauces. Credit: Facebook

A photo of the handwritten note, perched in front of the brand’s cream parmesan Caesar sauce, circulated on social media.

People who responded to the post suggested both practical and impractical solutions to the customer’s problem.



‘It’s super easy to order directly from Beerenberg, it took me about two minutes to find the listing on their website,’ said one.

Beerenberg sells their peppercorn sauce for $6. However, there are flat-rate shipping costs to consider. For Metro locations, the cost of shipping is $9.95. All other locations come in at $12.95.

Someone else was keen on seeing how the shopper’s complaints might escalate in the future.

‘Please do not order the sauce – I want to see the next level to this’, the person said.

Another person shared that there was ‘no need to get angry’ over the discontinued sauce.

However, others could see why this seemed to be the hill the author wanted to die on.

‘It was actually the best though,’ shared one.

Another agreed: ‘[It was] Good sauce.’



Did you know that product discontinuation can impact consumers’ loyalty to a business? According to consumer research, people were more likely to select an alternative product from a different brand, rather than select an alternative within the same brand family.

Among the emotional responses, anger and sadness were the most common responses mentioned. While that might sound a little over the top, people often associate a part of their identity with particular products.

That said, if you’re really hankering for some peppercorn sauce, but can’t find anything that’s up to scratch in stores, you can always make it yourself!

You only need four ingredients:
  • 35g butter
  • 35g plain flour
  • 200 ml milk
  • 100 ml chicken stock - or ½ chicken stock cube with 100ml water
  • 1 tbsp brandy
  • 15g (4 tsp) black peppercorns (vary this according to how powerful you want your sauce to be)
  • Salt
To make the sauce, follow the instructions below:
  • Crack the black peppercorns in a pestle and mortar or if you don’t have one, place them in a plastic bag, before wrapping a towel around it, and hit them a few times with a rolling pin. Make sure the peppercorns are cracked but do not over-grind.
  • Melt the butter on low heat in a small pan.
  • Gradually add the flour once the butter is fully melted. Mix well until you have a thick, smooth paste.
  • Add the brandy and mix well.
  • Gradually add the milk, chicken stock, and black peppercorns before seasoning with salt.
  • Let the mixture simmer until the sauce has been reduced to your preference.


Key Takeaways

  • An irate Coles customer used an unconventional method to ask for the return of Beerenberg’s peppercorn sauce to the supermarket’s condiment aisle.
  • The author of the note argued that it was their ‘best product’ and that they had previously requested the return of the product multiple times over a two-year period.
  • Online searches suggest Coles has discontinued the product, making it unlikely their wish will be granted.
  • The sauce can be purchased direct from Beerenberg but is not stocked by Coles.
Members, do you have any particular brand or product loyalties? Is there anything you buy in your weekly shop that you’d really miss if it was discontinued? Let us know in the comments!
 

Seniors Discount Club

Sponsored content

Info
Loading data . . .
Ah, the humble sauce. A true culinary companion, lifting a mere meal to new heights of flavour and satisfaction. Imagine the disappointment, then, when our beloved condiments are nowhere to be found on store shelves.

Aussies can be very particular about their sauces - not just the type, but the particular brand. Indeed, it seems that for one Coles shopper, the loss of their beloved sauce was the straw that broke the camel’s back.



The irate customer took the challenge to get their favourite condiment back on the shelves to a whole new level.

The shopper, who'd been trying unsuccessfully to get their hands on Beerenberg's peppercorn sauce for two years, left a note on a Coles shelf in Mundaring, east of Perth, addressed to whoever oversaw restocking items.


View attachment 11601
The peppercorn sauce is still available on Beerenberg’s website. Credit: Beerenberg AU

‘Will the idiot that does the ordering FINALLY get in the Beerenberg peppercorn sauce!!!’ The note said.

‘It’s their best product. This must be the fifth time over two years that I’ve (previously) politely made this request,’ the author added.



According to some reports, it seems that Coles has discontinued carrying the item nationwide - we could find no trace of it on the Coles website - so, sadly, it seems unlikely that the customer’s wish will be granted. That said, we here at the SDC admire the persistence of running a two-year campaign to try and get their favourite sauce back - now that’s dedication!


View attachment 11602
The note was found among other sauces. Credit: Facebook

A photo of the handwritten note, perched in front of the brand’s cream parmesan Caesar sauce, circulated on social media.

People who responded to the post suggested both practical and impractical solutions to the customer’s problem.



‘It’s super easy to order directly from Beerenberg, it took me about two minutes to find the listing on their website,’ said one.

Beerenberg sells their peppercorn sauce for $6. However, there are flat-rate shipping costs to consider. For Metro locations, the cost of shipping is $9.95. All other locations come in at $12.95.

Someone else was keen on seeing how the shopper’s complaints might escalate in the future.

‘Please do not order the sauce – I want to see the next level to this’, the person said.

Another person shared that there was ‘no need to get angry’ over the discontinued sauce.

However, others could see why this seemed to be the hill the author wanted to die on.

‘It was actually the best though,’ shared one.

Another agreed: ‘[It was] Good sauce.’



Did you know that product discontinuation can impact consumers’ loyalty to a business? According to consumer research, people were more likely to select an alternative product from a different brand, rather than select an alternative within the same brand family.

Among the emotional responses, anger and sadness were the most common responses mentioned. While that might sound a little over the top, people often associate a part of their identity with particular products.

That said, if you’re really hankering for some peppercorn sauce, but can’t find anything that’s up to scratch in stores, you can always make it yourself!

You only need four ingredients:
  • 35g butter
  • 35g plain flour
  • 200 ml milk
  • 100 ml chicken stock - or ½ chicken stock cube with 100ml water
  • 1 tbsp brandy
  • 15g (4 tsp) black peppercorns (vary this according to how powerful you want your sauce to be)
  • Salt
To make the sauce, follow the instructions below:
  • Crack the black peppercorns in a pestle and mortar or if you don’t have one, place them in a plastic bag, before wrapping a towel around it, and hit them a few times with a rolling pin. Make sure the peppercorns are cracked but do not over-grind.
  • Melt the butter on low heat in a small pan.
  • Gradually add the flour once the butter is fully melted. Mix well until you have a thick, smooth paste.
  • Add the brandy and mix well.
  • Gradually add the milk, chicken stock, and black peppercorns before seasoning with salt.
  • Let the mixture simmer until the sauce has been reduced to your preference.


Key Takeaways

  • An irate Coles customer used an unconventional method to ask for the return of Beerenberg’s peppercorn sauce to the supermarket’s condiment aisle.
  • The author of the note argued that it was their ‘best product’ and that they had previously requested the return of the product multiple times over a two-year period.
  • Online searches suggest Coles has discontinued the product, making it unlikely their wish will be granted.
  • The sauce can be purchased direct from Beerenberg but is not stocked by Coles.
Members, do you have any particular brand or product loyalties? Is there anything you buy in your weekly shop that you’d really miss if it was discontinued? Let us know in the comments!
1 brandy for the sauce 2 for me and we making a lot of sauce today one way or another
 
Ah, the humble sauce. A true culinary companion, lifting a mere meal to new heights of flavour and satisfaction. Imagine the disappointment, then, when our beloved condiments are nowhere to be found on store shelves.

Aussies can be very particular about their sauces - not just the type, but the particular brand. Indeed, it seems that for one Coles shopper, the loss of their beloved sauce was the straw that broke the camel’s back.



The irate customer took the challenge to get their favourite condiment back on the shelves to a whole new level.

The shopper, who'd been trying unsuccessfully to get their hands on Beerenberg's peppercorn sauce for two years, left a note on a Coles shelf in Mundaring, east of Perth, addressed to whoever oversaw restocking items.


View attachment 11601
The peppercorn sauce is still available on Beerenberg’s website. Credit: Beerenberg AU

‘Will the idiot that does the ordering FINALLY get in the Beerenberg peppercorn sauce!!!’ The note said.

‘It’s their best product. This must be the fifth time over two years that I’ve (previously) politely made this request,’ the author added.



According to some reports, it seems that Coles has discontinued carrying the item nationwide - we could find no trace of it on the Coles website - so, sadly, it seems unlikely that the customer’s wish will be granted. That said, we here at the SDC admire the persistence of running a two-year campaign to try and get their favourite sauce back - now that’s dedication!


View attachment 11602
The note was found among other sauces. Credit: Facebook

A photo of the handwritten note, perched in front of the brand’s cream parmesan Caesar sauce, circulated on social media.

People who responded to the post suggested both practical and impractical solutions to the customer’s problem.



‘It’s super easy to order directly from Beerenberg, it took me about two minutes to find the listing on their website,’ said one.

Beerenberg sells their peppercorn sauce for $6. However, there are flat-rate shipping costs to consider. For Metro locations, the cost of shipping is $9.95. All other locations come in at $12.95.

Someone else was keen on seeing how the shopper’s complaints might escalate in the future.

‘Please do not order the sauce – I want to see the next level to this’, the person said.

Another person shared that there was ‘no need to get angry’ over the discontinued sauce.

However, others could see why this seemed to be the hill the author wanted to die on.

‘It was actually the best though,’ shared one.

Another agreed: ‘[It was] Good sauce.’



Did you know that product discontinuation can impact consumers’ loyalty to a business? According to consumer research, people were more likely to select an alternative product from a different brand, rather than select an alternative within the same brand family.

Among the emotional responses, anger and sadness were the most common responses mentioned. While that might sound a little over the top, people often associate a part of their identity with particular products.

That said, if you’re really hankering for some peppercorn sauce, but can’t find anything that’s up to scratch in stores, you can always make it yourself!

You only need four ingredients:
  • 35g butter
  • 35g plain flour
  • 200 ml milk
  • 100 ml chicken stock - or ½ chicken stock cube with 100ml water
  • 1 tbsp brandy
  • 15g (4 tsp) black peppercorns (vary this according to how powerful you want your sauce to be)
  • Salt
To make the sauce, follow the instructions below:
  • Crack the black peppercorns in a pestle and mortar or if you don’t have one, place them in a plastic bag, before wrapping a towel around it, and hit them a few times with a rolling pin. Make sure the peppercorns are cracked but do not over-grind.
  • Melt the butter on low heat in a small pan.
  • Gradually add the flour once the butter is fully melted. Mix well until you have a thick, smooth paste.
  • Add the brandy and mix well.
  • Gradually add the milk, chicken stock, and black peppercorns before seasoning with salt.
  • Let the mixture simmer until the sauce has been reduced to your preference.


Key Takeaways

  • An irate Coles customer used an unconventional method to ask for the return of Beerenberg’s peppercorn sauce to the supermarket’s condiment aisle.
  • The author of the note argued that it was their ‘best product’ and that they had previously requested the return of the product multiple times over a two-year period.
  • Online searches suggest Coles has discontinued the product, making it unlikely their wish will be granted.
  • The sauce can be purchased direct from Beerenberg but is not stocked by Coles.
Members, do you have any particular brand or product loyalties? Is there anything you buy in your weekly shop that you’d really miss if it was discontinued? Let us know in the comments!
You only need four ingredients:
  • 35g butter
  • 35g plain flour
  • 200 ml milk
  • 100 ml chicken stock - or ½ chicken stock cube with 100ml water
  • 1 tbsp brandy
  • 15g (4 tsp) black peppercorns (vary this according to how powerful you want your sauce to be)
  • Salt
Only 4? I read 7 hahahhahaa
 
If you live in South Australia then on a lovely day take a drive to their factory and go to their shop, perhaps ring first to see if they have any in stock, not only do you get a lovely day out, you get to see all their products and you don't have to worry about waiting for the supermarkets to get it in or pay for packaging if you purchase it on line.
 
You only need four ingredients:
  • 35g butter
  • 35g plain flour
  • 200 ml milk
  • 100 ml chicken stock - or ½ chicken stock cube with 100ml water
  • 1 tbsp brandy
  • 15g (4 tsp) black peppercorns (vary this according to how powerful you want your sauce to be)
  • Salt
Only 4? I read 7 hahahhahaa
Maybe @AllyC maybe had a bit too much brandy in that sauce before she counted the ingredients ! hahahahaha
 
Ah, the humble sauce. A true culinary companion, lifting a mere meal to new heights of flavour and satisfaction. Imagine the disappointment, then, when our beloved condiments are nowhere to be found on store shelves.

Aussies can be very particular about their sauces - not just the type, but the particular brand. Indeed, it seems that for one Coles shopper, the loss of their beloved sauce was the straw that broke the camel’s back.



The irate customer took the challenge to get their favourite condiment back on the shelves to a whole new level.

The shopper, who'd been trying unsuccessfully to get their hands on Beerenberg's peppercorn sauce for two years, left a note on a Coles shelf in Mundaring, east of Perth, addressed to whoever oversaw restocking items.


View attachment 11601
The peppercorn sauce is still available on Beerenberg’s website. Credit: Beerenberg AU

‘Will the idiot that does the ordering FINALLY get in the Beerenberg peppercorn sauce!!!’ The note said.

‘It’s their best product. This must be the fifth time over two years that I’ve (previously) politely made this request,’ the author added.



According to some reports, it seems that Coles has discontinued carrying the item nationwide - we could find no trace of it on the Coles website - so, sadly, it seems unlikely that the customer’s wish will be granted. That said, we here at the SDC admire the persistence of running a two-year campaign to try and get their favourite sauce back - now that’s dedication!


View attachment 11602
The note was found among other sauces. Credit: Facebook

A photo of the handwritten note, perched in front of the brand’s cream parmesan Caesar sauce, circulated on social media.

People who responded to the post suggested both practical and impractical solutions to the customer’s problem.



‘It’s super easy to order directly from Beerenberg, it took me about two minutes to find the listing on their website,’ said one.

Beerenberg sells their peppercorn sauce for $6. However, there are flat-rate shipping costs to consider. For Metro locations, the cost of shipping is $9.95. All other locations come in at $12.95.

Someone else was keen on seeing how the shopper’s complaints might escalate in the future.

‘Please do not order the sauce – I want to see the next level to this’, the person said.

Another person shared that there was ‘no need to get angry’ over the discontinued sauce.

However, others could see why this seemed to be the hill the author wanted to die on.

‘It was actually the best though,’ shared one.

Another agreed: ‘[It was] Good sauce.’



Did you know that product discontinuation can impact consumers’ loyalty to a business? According to consumer research, people were more likely to select an alternative product from a different brand, rather than select an alternative within the same brand family.

Among the emotional responses, anger and sadness were the most common responses mentioned. While that might sound a little over the top, people often associate a part of their identity with particular products.

That said, if you’re really hankering for some peppercorn sauce, but can’t find anything that’s up to scratch in stores, you can always make it yourself!

You only need four ingredients:
  • 35g butter
  • 35g plain flour
  • 200 ml milk
  • 100 ml chicken stock - or ½ chicken stock cube with 100ml water
  • 1 tbsp brandy
  • 15g (4 tsp) black peppercorns (vary this according to how powerful you want your sauce to be)
  • Salt
To make the sauce, follow the instructions below:
  • Crack the black peppercorns in a pestle and mortar or if you don’t have one, place them in a plastic bag, before wrapping a towel around it, and hit them a few times with a rolling pin. Make sure the peppercorns are cracked but do not over-grind.
  • Melt the butter on low heat in a small pan.
  • Gradually add the flour once the butter is fully melted. Mix well until you have a thick, smooth paste.
  • Add the brandy and mix well.
  • Gradually add the milk, chicken stock, and black peppercorns before seasoning with salt.
  • Let the mixture simmer until the sauce has been reduced to your preference.


Key Takeaways

  • An irate Coles customer used an unconventional method to ask for the return of Beerenberg’s peppercorn sauce to the supermarket’s condiment aisle.
  • The author of the note argued that it was their ‘best product’ and that they had previously requested the return of the product multiple times over a two-year period.
  • Online searches suggest Coles has discontinued the product, making it unlikely their wish will be granted.
  • The sauce can be purchased direct from Beerenberg but is not stocked by Coles.
Members, do you have any particular brand or product loyalties? Is there anything you buy in your weekly shop that you’d really miss if it was discontinued? Let us know in the comments!
Make your own sauces by searching the recipes on tube. Cheaper,quicker, tastier than driving up to shops. U tube Recipes from taste.com are awesome.
I check recipe ingredients, list them on my next shopping list if I need an item not in my pantry.
 
  • Like
Reactions: Macarj

Join the conversation

News, deals, games, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.

Seniors Discount Club

The SDC searches for the best deals, discounts, and bargains for Aussies over 60. From everyday expenses like groceries and eating out, to electronics, fashion and travel, the club is all about helping you make your money go further.
  1. New members
  2. Jokes & fun
  3. Photography
  4. Nostalgia / Yesterday's Australia
  5. Food and Lifestyle
  6. Money Saving Hacks
  7. Offtopic / Everything else

Latest Articles

  • We believe that retirement should be a time to relax and enjoy life, not worry about money. That's why we're here to help our members make the most of their retirement years. If you're over 60 and looking for ways to save money, connect with others, and have a laugh, we’d love to have you aboard.
  • Advertise with us

User Menu

Enjoyed Reading our Story?

  • Share this forum to your loved ones.
Change Weather Postcode×
Change Petrol Postcode×