Shoppers caught off guard as major cashback platform shuts down suddenly
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For years, a popular platform has helped countless shoppers save money with every purchase.
But in a sudden and unexpected move, the service has announced it will cease operations, leaving many users surprised and uncertain about what comes next.
For more than a decade, Cashrewards has been a go-to for Australians looking to save a few dollars on everything from tech gadgets to new shoes.
The platform worked by partnering with over 2,000 retailers—including big names like Apple, Myer, THE ICONIC, Adidas, Bonds, and Booking.com—offering shoppers a percentage of their purchase back as cash.
It was a simple, effective way to make your money go further, and with over 2.5 million members, it’s clear Aussies loved it.
But as of 12 pm AEST today, the Cashrewards app, browser extension, and website have all gone dark.
In a message to users, the company explained that all offers are now inaccessible and provided a clear timeline for members to claim any outstanding cashback.
If you’re one of the millions of Australians with a Cashrewards account, don’t panic—there’s still time to get your money. Here’s what you need to know:
Their mission was to create a business that shared value—not just with shoppers, but with the community.
Over its 11 years, Cashrewards contributed more than $1.9 million to the Starlight Foundation, supporting over 45,000 children and families.
While the company hasn’t explained the sudden closure, CEO Anthony Seymour-Walsh thanked the community in a statement: ‘After 11 years serving over 2.5 million members and 2,000 brands, Cashrewards is closing. All members with a cashback balance can withdraw their funds to their nominated bank or PayPal account.’
The closure comes as a surprise, especially given the platform’s popularity and the $165 million it returned to members over the years.
It’s a reminder that even the most established digital services can disappear overnight, so it’s always wise to monitor account balances and act quickly when changes are announced.
If you’re a fan of cashback shopping, you might be wondering where to turn next.
While Cashrewards was one of the biggest players in Australia, there are still a few alternatives out there, such as ShopBack and Honey, which offer similar cashback and coupon services.
Have you used Cashrewards? Are you disappointed by the closure, or have you already found a new way to save? Share your thoughts, tips, and experiences in the comments below.
Read more: Cashrewards to offer 'free money' on select petrol stations and establishments this weekend
But in a sudden and unexpected move, the service has announced it will cease operations, leaving many users surprised and uncertain about what comes next.
For more than a decade, Cashrewards has been a go-to for Australians looking to save a few dollars on everything from tech gadgets to new shoes.
The platform worked by partnering with over 2,000 retailers—including big names like Apple, Myer, THE ICONIC, Adidas, Bonds, and Booking.com—offering shoppers a percentage of their purchase back as cash.
Popular Aussie cashback service Cashrewards has shut down after 11 years, with all offers now removed from its platforms. Credit: Facebook
It was a simple, effective way to make your money go further, and with over 2.5 million members, it’s clear Aussies loved it.
But as of 12 pm AEST today, the Cashrewards app, browser extension, and website have all gone dark.
In a message to users, the company explained that all offers are now inaccessible and provided a clear timeline for members to claim any outstanding cashback.
If you’re one of the millions of Australians with a Cashrewards account, don’t panic—there’s still time to get your money. Here’s what you need to know:
- Recent transactions will continue to be tracked and will be approved or declined within the next three days.
- All pending transactions as of Thursday, 11 September 2025, will be approved, after which you’ll be able to withdraw your cashback.
- Withdrawals: You have until 24 October 2025 to withdraw your funds to your nominated bank or PayPal account. After this date, any remaining balance will be automatically transferred to your linked account.
- Gift cards: If you’ve saved any gift cards in your Cashrewards wallet, make sure to download them by 24 October 2025. Don’t worry if you forget—they’ll still be available via email.
- Final claims: The absolute last date to submit any withdrawal claims is 12 December 2025.
Their mission was to create a business that shared value—not just with shoppers, but with the community.
Over its 11 years, Cashrewards contributed more than $1.9 million to the Starlight Foundation, supporting over 45,000 children and families.
While the company hasn’t explained the sudden closure, CEO Anthony Seymour-Walsh thanked the community in a statement: ‘After 11 years serving over 2.5 million members and 2,000 brands, Cashrewards is closing. All members with a cashback balance can withdraw their funds to their nominated bank or PayPal account.’
The closure comes as a surprise, especially given the platform’s popularity and the $165 million it returned to members over the years.
It’s a reminder that even the most established digital services can disappear overnight, so it’s always wise to monitor account balances and act quickly when changes are announced.
If you’re a fan of cashback shopping, you might be wondering where to turn next.
While Cashrewards was one of the biggest players in Australia, there are still a few alternatives out there, such as ShopBack and Honey, which offer similar cashback and coupon services.
Read more: Cashrewards to offer 'free money' on select petrol stations and establishments this weekend
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