Secrets revealed: Why keeping your receipts from Bunnings Warehouse pays
By
VanessaC
- Replies 7
Sometimes, despite your best efforts in gardening, your plants just won’t thrive. Many factors come into play, such as the unpredictable weather, lack of time to care for the plant, and so much more.
But don’t give up on gardening just yet—because this tip might be able to help you with your problems!
One shopper named Georgia recently discovered Bunnings’ lesser-known policy that allows dead plants to be returned for a refund.
'I was in Bunnings today, and as I was checking out, the lady was like “Make sure you keep your receipt on your plants”,' Georgia said in her video.
The employee explained: 'Because they come with a 12-month warranty. It doesn't really matter how they die, we'll just replace them for you within a 12-month period.'
'Do you know the amount of plants that have died on me? This is life-changing information!' Georgia said in glee.
The policy applies to all plants sold, with the exception of fruit and vegetable seedlings and short-lived plants that are not expected to live for more than three to five months.
To receive a refund, customers need to provide a receipt or tax invoice.
Georgia’s video has now received almost 920,000 views, and many expressed they also were not aware of the policy's existence.
'I literally have worked at Bunnings for a few years, and I didn’t know this,' one shared.
'The amount of money I have spent and how lush my garden would be!' a second added.
While a third said: 'Wish I knew this before.'
Employees weighed in on the conversation as well, with one saying: 'As a Bunnings worker here, there are banners with this written hanging in the nursery.'
While another employee added: '[You] just need your receipt, said dead plant, and the pot it came in. Happy gardening!'
Dear members, this is a great reminder to keep hold of your receipts! Whether it’s for a plant or something else, it’s a good habit to get into. This way, if anything ever goes wrong, you’ll have the paperwork handy to help make your refund and return processes easier.
You can watch Georgia’s full video below:
If you know anyone who loves gardening, share this story with them so they know about the perfect plant promise at Bunnings Warehouse—it might just help their gardens flourish!
Did you know about this store policy? What other policies do you know of that not a lot are aware they exist? Share them with us in the comments below!
But don’t give up on gardening just yet—because this tip might be able to help you with your problems!
One shopper named Georgia recently discovered Bunnings’ lesser-known policy that allows dead plants to be returned for a refund.
'I was in Bunnings today, and as I was checking out, the lady was like “Make sure you keep your receipt on your plants”,' Georgia said in her video.
The employee explained: 'Because they come with a 12-month warranty. It doesn't really matter how they die, we'll just replace them for you within a 12-month period.'
'Do you know the amount of plants that have died on me? This is life-changing information!' Georgia said in glee.
The policy—the ‘perfect plant promise'—is outlined on the Bunnings website and in the gardening section of most stores. The policy applies to all plants sold, with the exception of fruit and vegetable seedlings and short-lived plants that are not expected to live for more than three to five months.
To receive a refund, customers need to provide a receipt or tax invoice.
Georgia’s video has now received almost 920,000 views, and many expressed they also were not aware of the policy's existence.
'I literally have worked at Bunnings for a few years, and I didn’t know this,' one shared.
'The amount of money I have spent and how lush my garden would be!' a second added.
While a third said: 'Wish I knew this before.'
Employees weighed in on the conversation as well, with one saying: 'As a Bunnings worker here, there are banners with this written hanging in the nursery.'
While another employee added: '[You] just need your receipt, said dead plant, and the pot it came in. Happy gardening!'
Dear members, this is a great reminder to keep hold of your receipts! Whether it’s for a plant or something else, it’s a good habit to get into. This way, if anything ever goes wrong, you’ll have the paperwork handy to help make your refund and return processes easier.
You can watch Georgia’s full video below:
Key Takeaways
- Bunnings Warehouse has a policy that allows customers to return dead plants for a refund within 12 months.
- Customers would need to present the receipt or tax invoice to avail of the refund.
- The 'perfect plant promise' is a lesser-known policy of the retailer, leading to many customers celebrating the 'life-changing' information.
- Exclusions to the policy include fruit and vegetable seedlings and short-lived plants that are expected to live less than three to five months in a garden.
- A viral video online detailing the policy led to many customers and even a Bunnings employee admitting they were unaware of it.
Did you know about this store policy? What other policies do you know of that not a lot are aware they exist? Share them with us in the comments below!