Popular car units urgently recalled over faulty warning system

If there's one thing we could use a bit less of in life, it's surprises—especially the not-so-good kinds like 'urgent recalls'.

The SDC team understands the effort it takes to save up for a car, particularly prestigious automotive brands like Mercedes-Benz.



That is why we were concerned about the recent recall from Mercedes-Benz Australia, involving 145 instances of the E-Class and CLS, due to an issue with one of the warning systems.

This recall impacts certain E-Class and CLS models manufactured in 2022 and pertains to a potential fault in the visual and acoustic warning system.


Screen Shot 2023-08-24 at 8.35.52 AM.png
Mercedes-Benz is recalling 145 E-Class and CLS models because they may not warn a driver when cars are approaching as they exit the vehicle. Credit: CarExpert



As the company's recall notice highlighted, 'Due to a software issue, the visual and acoustic warning system may fail to alert the driver to the presence of other vehicles and/or oncoming traffic when exiting the vehicle.'

This is a cause for concern as it escalates the 'risk of an accident that could result in severe injury or fatality for vehicle occupants and other road users'.

If you believe you could be affected by, or if you have questions about, the Mercedes-Benz recall, we have outlined some important steps for you to take.



The recall website has shared a list of the affected vehicles. Please check if your car is on the list by locating its VIN (Vehicle Identification Number) using the following link.

If you believe you own one of the affected vehicles, the best step you can take is to contact an authorised Mercedes-Benz dealership. Fortunately, you can easily find a list of authorised dealerships at www.mercedes-benz.com.au.

You can even use the Mercedes-Benz online booking service at www.mercedes-benz.com.au/servicebooking to schedule an appointment at a dealership at your convenience. If you choose this option, remember that Mercedes-Benz Australia will perform the necessary repairs free of charge.



If you still need further information or have additional questions, contact the Mercedes-Benz Australia Customer Assistance Centre at 1300 300 896 or via email at [email protected].

Key Takeaways

  • Mercedes-Benz Australia is recalling 145 E-Class and CLS vehicles due to a software issue with the warning system.
  • This recall pertains to models produced during 2022, which may not alert the driver to approaching vehicles or traffic when exiting the vehicle.
  • Owners of affected vehicles are advised to contact an authorised Mercedes-Benz dealer to rectify the issue as soon as possible, free of charge.
  • More information can be obtained from the Mercedes-Benz Australia Customer Assistance Centre at 1300 300 896 or via email at [email protected].



As always, we at the SDC strive to help our members stay safe and informed. We hope the tips we've outlined above prove helpful.

Here are the other vehicle recalls you might also want to read:
What are your thoughts, members? Do you own one of these affected models? If so, we suggest contacting the manufacturer as soon as possible. Stay safe on the roads, always!
 

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If there's one thing we could use a bit less of in life, it's surprises—especially the not-so-good kinds like 'urgent recalls'.

The SDC team understands the effort it takes to save up for a car, particularly prestigious automotive brands like Mercedes-Benz.



That is why we were concerned about the recent recall from Mercedes-Benz Australia, involving 145 instances of the E-Class and CLS, due to an issue with one of the warning systems.

This recall impacts certain E-Class and CLS models manufactured in 2022 and pertains to a potential fault in the visual and acoustic warning system.


View attachment 28172
Mercedes-Benz is recalling 145 E-Class and CLS models because they may not warn a driver when cars are approaching as they exit the vehicle. Credit: CarExpert



As the company's recall notice highlighted, 'Due to a software issue, the visual and acoustic warning system may fail to alert the driver to the presence of other vehicles and/or oncoming traffic when exiting the vehicle.'

This is a cause for concern as it escalates the 'risk of an accident that could result in severe injury or fatality for vehicle occupants and other road users'.

If you believe you could be affected by, or if you have questions about, the Mercedes-Benz recall, we have outlined some important steps for you to take.



The recall website has shared a list of the affected vehicles. Please check if your car is on the list by locating its VIN (Vehicle Identification Number) using the following link.

If you believe you own one of the affected vehicles, the best step you can take is to contact an authorised Mercedes-Benz dealership. Fortunately, you can easily find a list of authorised dealerships at www.mercedes-benz.com.au.

You can even use the Mercedes-Benz online booking service at www.mercedes-benz.com.au/servicebooking to schedule an appointment at a dealership at your convenience. If you choose this option, remember that Mercedes-Benz Australia will perform the necessary repairs free of charge.



If you still need further information or have additional questions, contact the Mercedes-Benz Australia Customer Assistance Centre at 1300 300 896 or via email at [email protected].

Key Takeaways

  • Mercedes-Benz Australia is recalling 145 E-Class and CLS vehicles due to a software issue with the warning system.
  • This recall pertains to models produced during 2022, which may not alert the driver to approaching vehicles or traffic when exiting the vehicle.
  • Owners of affected vehicles are advised to contact an authorised Mercedes-Benz dealer to rectify the issue as soon as possible, free of charge.
  • More information can be obtained from the Mercedes-Benz Australia Customer Assistance Centre at 1300 300 896 or via email at [email protected].



As always, we at the SDC strive to help our members stay safe and informed. We hope the tips we've outlined above prove helpful.

Here are the other vehicle recalls you might also want to read:
What are your thoughts, members? Do you own one of these affected models? If so, we suggest contacting the manufacturer as soon as possible. Stay safe on the roads, always!
Nice looking car :)
Perhaps after BMW fix the problem they may be cheaper to buy
 
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If there's one thing we could use a bit less of in life, it's surprises—especially the not-so-good kinds like 'urgent recalls'.

The SDC team understands the effort it takes to save up for a car, particularly prestigious automotive brands like Mercedes-Benz.



That is why we were concerned about the recent recall from Mercedes-Benz Australia, involving 145 instances of the E-Class and CLS, due to an issue with one of the warning systems.

This recall impacts certain E-Class and CLS models manufactured in 2022 and pertains to a potential fault in the visual and acoustic warning system.


View attachment 28172
Mercedes-Benz is recalling 145 E-Class and CLS models because they may not warn a driver when cars are approaching as they exit the vehicle. Credit: CarExpert



As the company's recall notice highlighted, 'Due to a software issue, the visual and acoustic warning system may fail to alert the driver to the presence of other vehicles and/or oncoming traffic when exiting the vehicle.'

This is a cause for concern as it escalates the 'risk of an accident that could result in severe injury or fatality for vehicle occupants and other road users'.

If you believe you could be affected by, or if you have questions about, the Mercedes-Benz recall, we have outlined some important steps for you to take.



The recall website has shared a list of the affected vehicles. Please check if your car is on the list by locating its VIN (Vehicle Identification Number) using the following link.

If you believe you own one of the affected vehicles, the best step you can take is to contact an authorised Mercedes-Benz dealership. Fortunately, you can easily find a list of authorised dealerships at www.mercedes-benz.com.au.

You can even use the Mercedes-Benz online booking service at www.mercedes-benz.com.au/servicebooking to schedule an appointment at a dealership at your convenience. If you choose this option, remember that Mercedes-Benz Australia will perform the necessary repairs free of charge.



If you still need further information or have additional questions, contact the Mercedes-Benz Australia Customer Assistance Centre at 1300 300 896 or via email at [email protected].

Key Takeaways

  • Mercedes-Benz Australia is recalling 145 E-Class and CLS vehicles due to a software issue with the warning system.
  • This recall pertains to models produced during 2022, which may not alert the driver to approaching vehicles or traffic when exiting the vehicle.
  • Owners of affected vehicles are advised to contact an authorised Mercedes-Benz dealer to rectify the issue as soon as possible, free of charge.
  • More information can be obtained from the Mercedes-Benz Australia Customer Assistance Centre at 1300 300 896 or via email at [email protected].



As always, we at the SDC strive to help our members stay safe and informed. We hope the tips we've outlined above prove helpful.

Here are the other vehicle recalls you might also want to read:
What are your thoughts, members? Do you own one of these affected models? If so, we suggest contacting the manufacturer as soon as possible. Stay safe on the roads, always!
We will soon be back to the horse and buggy era there doesn't seem to be any Manufacturer not having some problems or other.
 

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