Melbourne’s café culture is the envy of the world, but for one local business owner, the dream has turned into a nightmare.

In a story that has left many in the community shaken, a much-loved café has made the heartbreaking decision to close its doors after a series of violent incidents inside the shop.


Just seven months after opening, Moustafa found himself facing not just the usual challenges of running a small business, but also the very real threat of violence.

'It’s not worth it, to lose my life for,' he said, his voice heavy with resignation.

'I’m not gonna be safe anymore. He’s been back twice already.'


The 'he' in question is the perpetrator of the assault, who, shockingly, returned to the scene not once, but twice, leaving Moustafa and his family feeling unsafe and unsupported.

His brother and business partner, Alex Saoud, echoed the sentiment. 'We’re here just to open business, work, and make my life easy. Make my family happy, make the people around us happy. I don’t need to make my mum, my dad, and my dad upset. It’s not safe.'

For the Saoud family, the risk simply became too great.


The closure of Eleven:11 is more than just the loss of a business—it’s a blow to the local community.

One loyal customer summed it up: 'He made the best coffee in Melbourne, and I’ll stand by that. He was a pillar of the community, and everyone gathered here.

Now there’s no place to gather.' For many, cafés like Eleven:11 are more than just a spot for a cuppa—they’re a place to connect, to chat, to feel part of something.

But the issues facing Footscray go beyond just one café. Locals say they’re fed up with ongoing violence and drug use in the area.

'It really reflects how badly people are feeling here, they’re not safe,' one woman told reporters.

'It’s just disgusting, it shouldn’t be happening.'

The sight of empty shops lining Buckley Street is a stark reminder of the challenges facing small business owners, and there’s a real fear that the recent violence will deter new businesses from setting up shop.

Victoria Police have responded, saying there are daily patrols around Footscray to prevent drug offending and antisocial behaviour.

But for many, it’s not enough. The sense of safety that once defined Melbourne’s inner suburbs seems to be slipping away, replaced by anxiety and uncertainty.

Running a small business is never easy, but it can become downright impossible when crime and antisocial behaviour are added to the mix.

Unlike big chains, local cafés and shops often don’t have the resources for security staff or expensive surveillance systems.

Owners and their families are on the front lines, and when trouble comes knocking, it’s personal.

For older Australians, this story may feel especially poignant. Many of us remember when you could leave your doors unlocked and your neighbours looked out for each other.

Sadly, times have changed, and stories like Moustafa’s are becoming all too common.

It’s clear that more needs to be done to support small business owners and keep our communities safe.

Increased police presence is a start, but it’s not a cure-all. Community programs, better support for those struggling with addiction, and investment in local infrastructure can all play a part in turning things around.

For those of us who love our local cafés and shops, now is the time to show our support.

Whether it’s by speaking up about safety concerns, supporting local businesses, or simply checking in on your neighbours, every little bit helps.


Have you noticed changes in your neighbourhood? Are you worried about safety, or have you seen local businesses struggle? Share your thoughts and experiences in the comments below.

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