Over $375 million in flight credits still unclaimed: Have you claimed yours?
By
Gian T
- Replies 1
As we continue navigating the aftermath of the COVID-19 pandemic, many Australians still feel the financial pinch.
But there might be a silver lining for some, particularly those whose travel plans were disrupted during the pandemic.
Qantas has recently announced that a staggering $375 million in flight credits remain unclaimed, a significant sum that could be a welcome relief for many.
These unclaimed credits came as Qantas posted its financial results for the 2023/2024 year, which showed a 28 per cent drop in profits.
Despite this decline, the airline's revenue increased by 10.7 per cent from the previous year, reaching $21.9 billion.
However, the airline's net debt also rose to $4.1 billion, attributed to new aircraft deliveries and employee bonuses.
Qantas CEO Vanessa Hudson emphasised the company's commitment to restoring trust and pride in the airline as the national carrier.
She acknowledged that while more work is needed, the focus remains on delivering consistently for customers and employees.
For those holding onto Qantas or Jetstar flight credits, the good news is that there is no rush to claim them.
Qantas customers can request a cash refund at any time, and their COVID credits have no expiry date.
On the other hand, Jetstar customers can use their COVID vouchers for flights indefinitely.
It's important to note that these credits were initially set to expire on 31 December of the previous year, but the expiry date has since been extended.
This extension relieves many who may not be ready to travel again or were unaware of their credit status.
If you're one of the many individuals with outstanding flight credits, now is the time to check your eligibility and make a claim.
Whether planning a long-overdue vacation, visiting loved ones, or simply exploring new destinations, these credits can significantly reduce the cost of your next trip.
To our readers, we encourage you to review any emails or documents from Qantas or Jetstar regarding past flight bookings.
You might find that you have credits waiting to be used.
With the airline industry's recovery and increased competition leading to more moderate airfares, your flight credits could go even further.
Have you claimed your flight credits yet? Are you planning a trip with them, or have you encountered any issues? Feel free to share your experiences in the comments below.
In other news, Qantas has removed expiry dates on unclaimed flight credits, a policy introduced last year.
The airline currently holds around $500 million in unused credits from flight cancellations due to the pandemic. For more details, click here.
Have you claimed your flight credits yet? Are you planning a trip with them, or have you encountered any issues? Feel free to share your experiences in the comments below.
But there might be a silver lining for some, particularly those whose travel plans were disrupted during the pandemic.
Qantas has recently announced that a staggering $375 million in flight credits remain unclaimed, a significant sum that could be a welcome relief for many.
These unclaimed credits came as Qantas posted its financial results for the 2023/2024 year, which showed a 28 per cent drop in profits.
Despite this decline, the airline's revenue increased by 10.7 per cent from the previous year, reaching $21.9 billion.
However, the airline's net debt also rose to $4.1 billion, attributed to new aircraft deliveries and employee bonuses.
Qantas CEO Vanessa Hudson emphasised the company's commitment to restoring trust and pride in the airline as the national carrier.
She acknowledged that while more work is needed, the focus remains on delivering consistently for customers and employees.
For those holding onto Qantas or Jetstar flight credits, the good news is that there is no rush to claim them.
Qantas customers can request a cash refund at any time, and their COVID credits have no expiry date.
On the other hand, Jetstar customers can use their COVID vouchers for flights indefinitely.
It's important to note that these credits were initially set to expire on 31 December of the previous year, but the expiry date has since been extended.
This extension relieves many who may not be ready to travel again or were unaware of their credit status.
If you're one of the many individuals with outstanding flight credits, now is the time to check your eligibility and make a claim.
Whether planning a long-overdue vacation, visiting loved ones, or simply exploring new destinations, these credits can significantly reduce the cost of your next trip.
To our readers, we encourage you to review any emails or documents from Qantas or Jetstar regarding past flight bookings.
You might find that you have credits waiting to be used.
With the airline industry's recovery and increased competition leading to more moderate airfares, your flight credits could go even further.
Have you claimed your flight credits yet? Are you planning a trip with them, or have you encountered any issues? Feel free to share your experiences in the comments below.
In other news, Qantas has removed expiry dates on unclaimed flight credits, a policy introduced last year.
The airline currently holds around $500 million in unused credits from flight cancellations due to the pandemic. For more details, click here.
Key Takeaways
- Qantas is holding $375 million in flight credits from cancelled flights due to COVID-19, which customers can claim at any time.
- The airline reported a 28 per cent decline in profits in its 2023/24 financial year results.
- Customers with Qantas flight credits can request cash refunds, whereas Jetstar customers can use their flight vouchers indefinitely.
- Despite a profit drop, Qantas Group emphasised its commitment to restoring trust and improving service for customers and stakeholders.