New alert at ALDI’s self-serve checkouts caused a stir among shoppers – several are disappointed!
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A recent discovery in various ALDI supermarkets’ self-serve cash registers has sparked a heated debate among shoppers after one customer shared an image of a self-serve checkout to a well-known Facebook group.
“Wow, this is the first time I’ve seen this,” the customer captioned their post on the Aldi Fans Australia page.
The alert read “Card payment only”, meaning that those planning to pay for their groceries with cash would have to move to another checkout.
ALDI Australia launched a trial of self-serve checkouts at nine stores across New South Wales starting June 2021, in hopes to offer customers “quick and convenient ways to shop”.
However, not everyone welcomed the idea with open arms. Hundreds of users were vocal about the “card only” option, and it seems as though the feedback to date is very divided.
Image Credit: 7News
Several were disappointed to find out that the registers only accept credit cards, as they prefer to pay with cash.
“No cash, no buy - so bye-bye. Cash only here!” exclaimed one user.
“I pay for everything with cash. Cash is king!” another chimed.
“I would prefer cash any day, at least I know where it is.” wrote a third.
“I will never use them.” said one more.
Plenty disagreed with the supermarket’s decision to follow Woolworths and Coles’ steps by providing self-serve checkouts, arguing that it closes doors for someone who needs a job opportunity.
“I’d rather ask assistance from a human being, thanks, and keep someone in a job,” one hissed.
Another said: “I used to get paid to do that job, now they want me to do it for free.”
But others were thrilled to hear about the launch, saying it was a long time coming.
“Finally!” wrote one.
“I never have cash, I have almost forgotten it's a thing, doesn't everyone just use their phone to pay for stuff now?” said another.
“People say workers will lose their jobs, but it’s not true.” argued a third. “They never have a lot of staff on and my ALDI is always empty because the workers don’t have time to stock shelves.”
A fourth added: “This makes me super happy. I love self-serve.”
The ALDI customer who posted the image of the register was also in favour of the supermarket’s decision, saying: “I only had six items and it was so quick,”
What’s YOUR take on the ‘card-only’ self-serve registers? We’d love to hear your thoughts in the comments!
Are self-serve checkouts really taking away jobs from hard-working Aussies? Learn about what the experts think by reading this article here.