Myer's Christmas deliveries are in jeopardy after Black Friday sales create huge backlog

It's that time of year again – the time when we start making our Christmas lists and checking them twice.

And if you're anything like us here at the SDC and a lot of your loved ones live far away, this means you have to get your shopping done early to make sure their presents arrive on time!



That's why we always recommend getting a head start on your holiday shopping sooner rather than later.

But if you're a bit behind and are just now getting around to buying gifts for your family and friends, don't worry – you're not alone. In fact, hundreds of Aussies are in the same situation.


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Many Aussies may have to wait longer than expected this month for their Christmas items. Credit: Pexels/RODNAE Productions.



According to recent reports, retail giants Myer and David Jones were absolutely inundated with orders during their Black Friday sales this year. So much so that the stores were overwhelmed and unable to keep up with demand.

As a result, thousands of customers who ordered items during the sales are still waiting for their packages to arrive – and it's getting close to Christmas!



Myer has confirmed that it received more orders during its Black Friday sale than any other day this year. The store is urging customers who are still waiting for their deliveries to be patient as its fulfilment teams work around the clock to get everyone's orders out as soon as possible.

However, with such a huge backlog of orders still yet to be fulfilled, many people are worried that their Christmas presents ordered from Myer during the sale won't arrive in time.


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Myer recorded its highest sales during its Black Friday sale event. Credit: Unsplash/Adrian Sulyok.



The same goes for shoppers who ordered from David Jones' Black Friday sale – except in some cases; it may already be too late for those shoppers' gifts to arrive before Christmas Day. That's because David Jones has cut-off dates for delivery options that vary depending on where you live in Australia.

And unfortunately, for some people living in rural areas or remote states like Western Australia or Northern Territory, those cut-off dates have already passed!



For Christmas deliveries from David Jones, the deadlines are December 13 for standard shipping, December 18 for express shipping, December 23 for same-day delivery, and December 24 at 1 pm for Click And Collect.

Western Australians missed the Christmas order cut-off of December 5, while those in the Northern Territory have until December 9 and 16 to place their orders for standard and express delivery, respectively.

So if you were hoping to order something from David Jones as a last-minute gift idea (and let's face it; we've all been there), then, unfortunately, it looks like you might be out of luck this year.
Key Takeaways

  • Nearly two weeks after Myer's Black Friday sale, many customers are still waiting for their orders to be delivered. The retailer confirmed that it had recorded its highest volume of sales this year during its Black Friday and Cyber Weekend sales.
  • Myer told customers that its fulfilment teams are working around the clock and that the remainder of orders from the Black Friday and Cyber Weekend sales will be ready for dispatch by the end of the week.
  • Online shoppers looking for a last-minute gift must order by December 12 for standard shipping and December 19 for express delivery to receive their purchases just in time for Christmas.
  • David Jones' Christmas delivery cut-offs are December 13 for standard shipping, December 18 for express shipping, December 23 for same-day delivery and December 24 at 1 pm for Click And Collect.
Of course, this isn't the first time we've seen something like this happen during the holiday shopping rush. Every year there are always a few hiccups here and there that can cause delays in shipping and deliveries. But with more and more people doing their shopping online these days, it's becoming increasingly common.



So if you're one of the many people who are still waiting on a delivery from Myer or David Jones (or any other retailer, for that matter), our best advice to you is to just sit tight and be patient. Chances are your parcel will arrive soon enough.

But in the meantime, why not take this opportunity to start thinking about your Christmas shopping for next year? That way, you can avoid the rush – and the stress – altogether!

Have a wonderful holiday season, members!
 
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