Navigating the aisles of our favourite stores, we often come across a plethora of products promising several health benefits.

However, a recent incident involving a popular Kmart product left a family shaken and raised serious concerns about product safety.

In a distressing turn of events, a 13-year-old found herself in the emergency department.

Missy, a young girl, was forced to go through her birthday in a state of excruciating pain.

Moments before her hospitalisation, Missy tried out Kmart's Hyaluronic Acid Cleansing Balm on her face.

The product, designed to cleanse the skin, accidentally got into her eyes.

Leah recounted the whole ordeal in a video posted on her business page. Image Credit: Instagram/Leah Ladson

This accident led to severe consequences for the young girl

Missy's mum, Leah, recounted the harrowing experience in a video she posted online.

Leah detailed the rapid succession of events that led to Missy's hospitalisation.

'Straight away, she was complaining of blurred vision,' Leah said in a video posted last Tuesday.

'Then, very rapidly, she was in a huge amount of pain and couldn't open her eyes.'

Despite Leah's attempts to alleviate her daughter's suffering with a saline solution and a shower rinse, the pain persisted.

Missy spent six hours in the hospital, and medical staff administered multiple painkillers to keep Missy at bay.

'A second shot of Fentanyl finally worked enough, and then we spent a few hours with doctors literally prying her eyeballs open and flushing litres of saline through her eyes,' Leah added.

'Very traumatic, to say the least.'

Kmart's Hyaluronic Acid Cleansing Balm cautioned users to avoid eye contact.

However, Leah argued otherwise.

'For a cleansing balm that goes on your face, I don't know how you're going to avoid full eye contact,' she stated.

The incident prompted Leah to speak out on behalf of her daughter, hoping that it could prevent potential harm to others.

In response to Missy and Leah's situation, a Kmart spokesperson expressed deep concern about their ordeal.

The spokesperson assured the mum and daughter that the quality and safety of their products are of utmost importance.

'We want to assure our customers that our cosmetics are designed to ensure that they comply with both Australian and European requirements on ingredients,' the spokesperson shared in a statement.

Watch Leah and Missy's story here:

Source: @leahladson/Instragram​

In line with an ongoing investigation, Kmart removed the said product from their shelves.

This alarming incident should be a reminder of the importance of product safety, especially when it comes to body and face products.

It also highlighted the need for consumers to be vigilant and report any adverse reactions to products, as it could lead to investigations.

Key Takeaways

• A Victorian mum warned shoppers about a Kmart skincare product that led to a hospital visit for her daughter.
• The young girl experienced severe pain and blurred vision after using Kmart's Hyaluronic Acid Cleansing Balm.
• Despite the product's instructions advising to avoid contact with eyes, the mother questioned the practicality of this warning for a face-cleansing product.
• Kmart expressed its concern over the incident and started a formal investigation into the product and its safety.

Have you ever had a similar experience with any of your skincare products? How do you ensure the products you use are safe? We invite you to share your thoughts with us in the comments section below.

 

[deni67]

Whenever iv'e used a face wash I made sure it didn't get into my eyes by dabbing it on with a cotton ball, or around the eyes a bud.
How clumsy was this girl by splashing it in their eyes!