Melbourne’s Dodee Paidang Thai restaurant using robots to deal with staff shortages
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Dodee Paidang, a Thai restaurant in Melbourne CBD, has turned to the use of robots in place of human staff.
The robot waiters, named Bellabots, serve food from the kitchen straight to the customers.
Various restaurants worldwide have started using the delivery robot. Photos from Pudu Robotics.
BellaBot is the latest delivery robot designed by Pudu Robotics.
The machine is described to endow superior human-robot interaction capabilities. It features an innovative bionic design language with multi-modal interactions that ensure users have an unprecedented food delivery experience. Plus, the cat-like design's cute too!
Boon Low, the owner of Dodee Paidang Thai Street Food, Bar, and Cafe, said that using the robots was not complicated at all. He can just press a button and “tell them which tray and which table number”.
One robot costs $24,000 to buy. However, Mr Low rents them for $48 per robot per day, which equals the amount someone would receive after working only two hours.
Once the lockdown ended, Mr Low struggled to find enough waitstaff for the restaurant, his solution was to bring the robots into his business instead.
Not only did the robots help him keep the costs down, but they also kept up with the demand at the restaurant during rush hours.
"We've decided to keep our prices as low as possible with everything that's happened," he said.
Bella, the restaurant’s newest member of the crew. Photo from Facebook / Dodee Paidang Thai Street Food, Bar, and Cafe.
Paul Guerra, Chief Executive at Victorian Chamber of Commerce and Industry, said staff shortages are expected to continue until the country’s international borders open next month.
“Staff shortages are unfortunately a reality for us right now,” he said. “It's not just the CBD, it's across the state.”
The issue was recently raised with the Victorian Parliament.
“The unemployment rate is currently lower than it was this time last year as we were coming out of last winter's lockdown,” said Minister for Employment Jaala Pulford.
“The biggest issue facing Victorian business is a workforce and skill shortage.”
Mr Guerra advised fellow Victorians that now is the time to get into the workforce.
"The jobs are there."