Massive compensation payout ends long-running debt saga

A major legal win has delivered long-awaited justice to countless people impacted by a controversial government scheme.

After years of frustration and hardship, a massive compensation payout has finally been secured.

The settlement marks a turning point in a story that has affected vulnerable communities across the country.


If you or someone you know received a Centrelink payment between 2015 and 2019, you might be wondering: 'Am I owed a slice of this historic settlement?'

Let’s break down what’s happened, what it means for you, and why this moment is so significant for justice in Australia.


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Hundreds of thousands affected by a long-running debt scheme will share in a record compensation payout after a major class action settlement. Credit: Depositphotos


Robodebt was an automated debt recovery program introduced by the federal government under the Coalition, running from 2015 to 2019.

The scheme used computer algorithms to match Centrelink records with Australian Tax Office data, often resulting in incorrect debt notices being sent to welfare recipients.

Many people were told they owed thousands of dollars—sometimes for payments received years earlier—when, in fact, they owed nothing at all.


The fallout was devastating. Recipients were hounded for repayments, faced threats of legal action, and in some tragic cases, the stress contributed to severe mental health issues and even suicide.

A Royal Commission later described Robodebt as a 'crude and cruel mechanism' that was 'neither fair nor legal', finding that people were 'traumatised on the off chance they might owe money'.

The class action, led by Gordon Legal, represented more than 450,000 Australians who were affected by Robodebt.

The original settlement in 2020 saw $112 million paid out in compensation and legal costs, and the government agreed to wipe or refund more than $1.7 billion in unlawful debts.

But the fight didn’t end there. This new $475 million payout comes after an appeal, bringing the total settlement to $548.5 million (including legal and administration costs).

It’s a powerful vindication for those who stood up and demanded accountability.


Peter Gordon, founder of Gordon Legal, called the result 'vindication and validation for hundreds of thousands of Australians afflicted by the Robodebt scandal'.

He added, 'Today is also one more vindication of the principle that Australia remains a nation ruled by laws and not by kings. Laws which even hold the government accountable. Long may that be the Australian way.'

Behind the headlines are real people whose lives were turned upside down.

Former nursing student Felicity Button, who was hit with an $11,500 debt while claiming Youth Allowance, spoke out about the toll: 'Even though what happened to us was unfair, unjust, cruel, torturous and inhumane, we didn’t retaliate in kind.

We used the legal system for what it’s there for, and justice prevailed.'

Felicity highlighted the deep scars left by the scheme: 'People had lost family members, gone through divorce, become bankrupt and had ‘irreparable’ mental health issues stemming from this. We can never compensate for that but this is as just and as fair as it could have been and ever would be.


If you were affected by Robodebt, you don’t need to do anything to claim your share of the settlement—just make sure your contact details are up to date with Services Australia.

The compensation will be distributed automatically to eligible class action members.

The government has also committed to addressing the harm caused by Robodebt. Attorney-General Michelle Rowland said, 'Settling this claim is the just and fair thing to do.'

The settlement is subject to approval by the Federal Court, but it’s expected to go ahead.

The Robodebt scandal has sparked a national conversation about how we treat our most vulnerable.

The Royal Commission’s findings have pressured the government to ensure that future welfare compliance measures are fair, transparent, and humane.


Already, we’ve seen moves to wipe $300 million in Centrelink debts for 1.2 million Aussies, and there’s growing scrutiny of automated decision-making in government services.

For many, this settlement is a step towards healing—but it’s also a reminder to stay vigilant and demand accountability from those in power.
Key Takeaways
  • Hundreds of thousands of Centrelink recipients affected by the Robodebt scandal will receive an extra $475 million in compensation, the largest class action settlement in Australian history.
  • The federal government has agreed to a total settlement of $548.5 million, which includes compensation, capped legal costs, and administration expenses, subject to Federal Court approval.
  • The Robodebt scheme, run by the previous Coalition government, was found to be unfair, cruel and unlawful, causing severe financial and mental health issues for many Australians.
  • Impacted class action members do not need to take any steps except to make sure their contact details are up to date with Services Australia to receive their share.
Were you or someone you know affected by Robodebt? How has this news made you feel? Do you think the compensation goes far enough, or is there more the government should do to make things right? We’d love to hear your thoughts and stories in the comments below.

Read more: Aussies, rejoice! You might be entitled to share of $170 million—see if you qualify
 

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