Is your supermarket locking your goods away? Here's the reason behind the strange security measure

As the cost of living continues to rise, supermarkets across the world have been implementing security measures to keep shoplifters at bay.

However, a recent video shot at a supermarket left shoppers all over the world scratching their heads.


A Target store in the United States left shoppers confused because of an actress and comedian's video inside the retail store.

Los Angeles local Samantha Wynn Greenstone showed a seemingly mundane detail in Target stores that shoppers across the globe found strange.

While wandering the store's aisles, Ms Greenstone saw bottles of laundry detergent openly accessible to customers.


compressed-laundry detergent.jpeg
Samantha Wynn Greenstone showed open-access supermarket shelves in contrast to the locked version in her home city. Image Credit: TikTok/Samantha Wynn Greenstone


'You don't need an assistant. They trust you,' she shared in her video.

According to Ms Greenstone, laundry detergent bottles in Target stores in Los Angeles were tucked away in glass shelves.

The open access to laundry products was proof that she was 'no longer in Los Angeles.'


While this was a new experience for Ms Greenstone, her story sparked a wave of confusion and curiosity across social media.

Shoppers from various parts of the world expressed their astonishment about Ms Greenstone's experience.

'What in the world? They lock up laundry detergent,' one user curiously wrote.

'Why are there doors on the aisle? I don't understand what is happening?' another asked.

'They lock soap like it's a laptop.'

Australian shoppers also shared about certain items locked behind glass shelves.

'Laundry detergent does not get locked up in Australia. Only paint and sprays,' an Aussie shared.


Australia also had its fair share of locking goods away from the public.

In 2023, Woolworths stores in Cairns, Mount Isla, Darwin, and a store in the NSW Northern Rivers reportedly secured deodorant cans behind locked cabinets.

Customers who wanted to purchase deodorant cans had to call for assistance.

The supermarket implemented this security measure to 'reduce the abuse of these products.'


Coles supermarkets also raised shoppers' eyebrows after placing two varieties of Capilano Manuka Honey in secured storage.

However, some understood the rationale behind tucking the honey brand away.

'It is $30 Manuka honey, and it's medicinal-level. That's usually really expensive,' a shopper shared.

Popular beauty product Lucas' Papaw Ointments also got encased in security boxes at Coles.

Watch Samantha Wynn Greenstone's discovery here:

Source: @samanthawynngreenstone/TikTok

Supermarkets locking everyday items away on shelves raised questions about loss prevention and customer convenience in retail.

As the mundane shopping experiences continue to evolve, it's clear that what may seem bizarre to some is simply a reality for others.
Key Takeaways

  • Actress Samantha Wynn Greenstone shared a video of open-access laundry detergent shelves at a Target store.
  • Ms Greenstone noted the difference from Target stores in her area, where items like laundry detergent were typically locked away.
  • The video sparked confusion among viewers, as many were unaware that laundry detergent is commonly locked up in some US stores.
  • Australian supermarkets, such as Woolworths and Coles, have also locked up several items from shoppers, such as deodorant cans and medicinal Manuka Honey, as precautions against theft or misuse.
Have you seen locked-up items during your shopping trips? Does it surprise you to see everyday products secured like high-value items? Don't keep your thoughts and opinions tucked away—share them with us in the comments section below!
 

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