How this great-grandmother lost nearly $500k, and how you can avoid it!

We urge our readers to be cautious when receiving any suspicious calls claiming to be from government agencies and other trusted institutions. This story is a stark reminder of how cunning scammers can be and the importance of staying vigilant.

A 91-year-old Queensland great-grandmother, Margaret, thought she was assisting the Australian Federal Police (AFP) in apprehending a scammer. Little did she know she was being misled, losing nearly $500,000 of her life savings. Shocked and devastated by the incident, Margaret and her family decided to speak out to alert others in similar circumstances.




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An unfortunate incident unfolded for a 91-year-old widow from Queensland who, believing she was assisting the police in catching a scammer, ultimately suffered a loss of nearly $500,000. Image by Sabine van Erp from Pixabay


'I really haven't felt the same since,' said the elderly widow.

Margaret believed that a man named Andrew William, who claimed to be working with the AFP, was helping her to reveal scammers operating within banks. He falsely alerted Margaret to a supposed attempt by someone in her bank to steal her cash, recommending that she transfer her money to another bank for safety purposes.

'He said that people are losing all their money through the hackers and that some banks were better to deal with than others,' Margaret shared.



Margaret obeyed his instructions and transferred a whopping sum of $500,000 over ten months. The fake officer convinced her to keep the operation a secret to avoid jeopardising the police's work, resulting in Margaret feeling isolated and unwell.

'I felt very alone and actually really sick. I could hardly walk or speak,' she admitted.

According to David Lacey from IDCARE, a free support service for individuals victimised by scammers, such scams often start with a premise of confidentiality, manipulating victims into maintaining secrecy. Lacey revealed they had encountered four similar cases in the past month alone.



Acting Assistant Commissioner for Cyber Command with the Australian Federal Police, Commander Chris Goldsmid, stated that scams involving the impersonation of police officers are on the rise. He emphasised that 'the AFP will never call you and ask you to transfer money or send money anywhere out of your accounts’.

Margaret followed the scammer's instructions daily, making transfers both within Australia and to people in Thailand. As she had no access to online banking, she had to visit her bank each time physically.

Ben Griffin from the Bank of Queensland noted that these criminals specifically target the most vulnerable members of society. Margaret, who had been their customer for decades, had been questioned by the bank's staff regarding her large withdrawals, to which she gave no substantial answers.



The Bank of Queensland has witnessed a surge in reports indicating that their customers have fallen victim to fraudulent schemes orchestrated by imposters posing as undercover police officers. To learn more about this concerning issue, you can read further details here.

Margaret only realised it was a scam when she discovered one of her new accounts was empty. Commissioner Goldsmid advises reporting such scams early for the police and banks to investigate and recover money, if possible.

Protecting Yourself From Scams: How to Stay Vigilant​

As scammer tactics become increasingly sophisticated, it is crucial to stay vigilant to protect yourself from fraud.



1. Recognising Scam Indicators:​

David Lacey from IDCARE emphasises that scams often begin with a request for confidentiality, manipulating victims into maintaining secrecy. Anonymity in calls can be a red flag, indicating a potential scam.

2. Common Sense and Financial Transactions:​

Chris Goldsmid, Acting Assistant Commissioner for Cyber Command with the Australian Federal Police, advises that relying on common sense is vital for financial transactions. If someone unsolicitedly urges you to transfer money, claiming it is for your financial safety, it is likely a scam. Goldsmid emphatically warns that the AFP never asks individuals to transfer money or send funds from their accounts.

3. Protecting Financial Information:​

Ben Griffin, representing the Bank of Queensland, stresses the need for caution in sharing financial information. He affirms that no matter which financial institution you are a customer of, they will never ask for your secret codes or PINs.



Maintaining knowledge of financial information security can help prevent falling victim to scams. If you notice any suspicious or unusual activity on your accounts, promptly contact your bank and take immediate action if you suspect unauthorised access to your details.

Key Takeaways
  • A 91-year-old Queensland widow lost almost $500,000 in an AFP scam.
  • The scammer posed as an officer named Andrew William and convinced her to transfer her money to a 'safe' account.
  • The widow believed she was helping the Australian Federal Police track down scammers working inside banks.
  • This type of scam, which involves impersonating police, is on the rise in Australia.
Unfortunately, stories like Margaret's are a reminder of the devastating consequences of falling victim to scams. Margaret finds herself in a dire situation, forced to sell her home to make ends meet.

We urge you to remain wary of unsolicited calls from unverified sources. It is crucial to verify the authenticity of any calls, particularly if they involve discussions about your finances.



Members, what are your thoughts on Margaret's unfortunate situation and the importance of caution and vigilance in protecting oneself from scams? Share your opinions and experiences below to help raise awareness and support each other in staying safe.
 
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Just don't use the internet for any banking. Pay by paper cheque posted through Australia Post as such can be stopped quickly.

And if you don't know the person writing via internet don't reply; just delete their message even if they claim to be from the ATO.
 
People, people - PLEASE, CALL YOUR OWN BANK YOURSELF WITH A NUMBER YOU HAVE FOR THE BANK AND ASK THEM IF THEY HAVE JUST CONTACTED YOU.

DO NOT USE ANY PHONE NUMBER SOMEONE ELSE HAS GIVEN YOU.
Good advice, but this scammer said they were from the AFP, not her bank.
 
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To the best of my knowledge all transactions over $10K are automatically reported by banks. It seems a little suss that this was allowed to proceed without detection. Just saying 🤔
The bank queried it at the time, but this was the story above:
"Margaret followed the scammer's instructions daily, making transfers both within Australia and to people in Thailand. As she had no access to online banking, she had to visit her bank each time physically.
Margaret, who had been their customer for decades, had been questioned by the bank's staff regarding her large withdrawals, to which she gave no substantial answers."
If Margaret authorised the withdrawals, the bank can't do anything.
 
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So sad.
Why do we keep hearing about these terrible scumbags. There must be a way to safeguard vulnerable people. I have no answer.
By co-incidence, today I received a call from a regional police station. The officer asked if I was Maria.. and I said yes. She then asked if I have an account with the Police Bank (yes, they have a bank). I said don't, never have had, and, she said thanks, bye.
I took it upon myself to call the named police station just to advise that I had received a call and that I was checking if it was legitimate.
It was, and they were trying to find the owner of a found account card. Funny the Police Bank can't track it for themselves....but that's another story.
My point here is that the Police didn't understand why I phoned. When I explained that I am wary of unknown callers, and just wanted to check, they understood. Took a bit of talking to get my reasoning to sink in.
I did finish the call by saying if it has $10million in the account, it might be mine. They were amused.
 
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This is a really great point, @Penny4 :(
Unfortunately, this a sad reality in our society.
Many seniors do not see their families for months on end
My mother passed away many years ago now. She lived in Vic, me in WA, but I always rang her every day
My brother, who lived in Vic also, hadn't visited her for years, although he spent a lot of time with his wife's family. I flew to Vic at least once a year to visit my Mum
This is a very common story. I have friends who don't see their sons for years unless they go to their place.
The old saying "Your son is your son until he takes a wife, your daughter is your daughter for the rest of your life"
is so true.
Guys, wake up to yourself, your mother raised you, loves you and deserves better.
My brother. and also my brother in law, were so regretful after their mothers had passed.
My brother in law even wanted to put a seat at the end of his mom's grave, so he could sit and talk to her
What a joke, too late mate.
 
Unfortunately, this a sad reality in our society.
Many seniors do not see their families for months on end
My mother passed away many years ago now. She lived in Vic, me in WA, but I always rang her every day
My brother, who lived in Vic also, hadn't visited her for years, although he spent a lot of time with his wife's family. I flew to Vic at least once a year to visit my Mum
This is a very common story. I have friends who don't see their sons for years unless they go to their place.
The old saying "Your son is your son until he takes a wife, your daughter is your daughter for the rest of your life"
is so true.
Guys, wake up to yourself, your mother raised you, loves you and deserves better.
My brother. and also my brother in law, were so regretful after their mothers had passed.
My brother in law even wanted to put a seat at the end of his mom's grave, so he could sit and talk to her
What a joke, too late mate.
How heartbreaking. Did your Mum ever say anything about your brother not visiting? Must have hurt for her to know her son managed to be with his wife's family :(
 
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I don't
How heartbreaking. Did your Mum ever say anything about your brother not visiting? Must have hurt for her to know her son managed to be with his wife's family :(
I don't think she ever said anything to him, you can bet I did.
Many years after my mum passed, he was in WA and I mentioned to him the scenario of my girlfriend who is treated the same by her son's.
Next morning he said to me "I didn't sleep very well last night, I did the the same thing to mum" my reply "really, you don't say". I let him know how many times my mum had cried to me over the situation. So sad.
 
I don't
I don't think she ever said anything to him, you can bet I did.
Many years after my mum passed, he was in WA and I mentioned to him the scenario of my girlfriend who is treated the same by her son's.
Next morning he said to me "I didn't sleep very well last night, I did the the same thing to mum" my reply "really, you don't say". I let him know how many times my mum had cried to me over the situation. So sad.
I love how the two of you are open enough with each other for you to flat out call him out and for him to admit he lost sleep over it.

And I hope your girlfriend's situation has improved somewhat since, @mylittletibbies 🙏
 
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