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Growing crisis puts postal workers' safety in spotlight

Food and Lifestyle

Growing crisis puts postal workers' safety in spotlight

1759814017684.png Growing crisis puts postal workers' safety in spotlight
More than five postal workers are being hit by cars every single week on Australian roads, and the numbers are getting worse. Credit: Australia Post

More than five postal workers are being hit by cars every single week on Australian roads, and the numbers are getting worse. Behind every statistic is someone's neighbour, someone's family member—the friendly postie who waves as they deliver your pension payments and parcels.



Australia Post has revealed that more than 280 postal workers sustained injuries from third-party traffic accidents in the past year, with a concerning 30 per cent increase in injuries caused by other drivers.



These aren't minor bumps and scrapes—we're talking about broken limbs, concussions, lacerations and serious psychological trauma that can last long after physical wounds heal.



The footage released by Australia Post this week makes for difficult viewing, showing collision after collision where drivers failed to give way at roundabouts, cut corners dangerously, or were simply not paying attention while posties went about their daily work.





Australia's most dangerous workplaces revealed



What many people don't realise is that the transport, postal and warehousing industry has the second-highest workplace fatality rate in Australia, with 9.5 deaths per 100,000 workers - trailing only agriculture and fishing.



Vehicle incidents represent 42 per cent of all workplace fatalities across Australian industries, making our roads one of the deadliest workplaces in the country.







In 2023 alone, transport, postal and warehousing workers accounted for 26 per cent of all workplace fatalities—51 deaths - yet these are the very people we depend on to keep our communities connected.



Russell Munro, Australia Post's general manager of safety, puts it bluntly: 'There has been a 30 per cent increase in injuries from a third-party on the road—most of which are caused by drivers who aren't paying attention behind the wheel.



These injuries are not all minor either—posties can experience broken limbs, concussions and other serious injuries that cause bodily and psychological harm'.










'Our priority is to deliver for all Australians whilst ensuring the safety of our team members, so they return home to their families safely each day'

Russell Munro, Australia Post



The usual suspects: what's causing these crashes



The patterns emerging from Australia Post's crash data paint a troubling picture of modern driving behaviour.



Drivers are failing to give way at roundabouts and intersections, overtaking dangerously, cutting corners, and perhaps most concerning of all, driving while distracted by mobile phones.



Even posties on foot aren't safe, with Australia Post recording a rise in incidents involving scooters and bikes on footpaths where postal workers are trying to make deliveries.



The timing couldn't be worse. As we head into the Christmas delivery season, Australia Post has hired 3,500 additional contract workers to cope with the increased parcels and letters.



That means more postal workers on our roads than ever before, right when traffic volumes are at their peak.









Fighting back with electric innovation



Australia Post isn't sitting idle. The organisation is midway through a major transformation that's putting safety at the centre of everything they do.



Australia Post now has more than 5,000 two- and three-wheel electric delivery vehicles buzzing around Australia, replacing the traditional Honda motorcycles that have been a familiar sight for decades.



These aren't just about being environmentally friendly—though they do cover 15 million kilometres each year without using a drop of petrol.



The new electric delivery vehicles (eDVs) are packed with safety features that could be lifesavers.




Electric Delivery Vehicle Safety Features


Multi-directional cameras for better visibility


GPS navigation and telematics systems


Emergency duress button for postal workers


Semi-enclosed design for weather protection


Enhanced stability with lower centre of gravity


LED lighting systems for better visibility


Reflective red side panels




The eDVs offer a safer, more comfortable way for postal workers to deliver mail and they carry three times more freight, with a capacity of 1,200 letters and 100 small parcels. This means fewer trips back to the depot, reducing exposure to traffic dangers.









Andrew Eagers, a postie who's made the transition to electric vehicles, sums up the difference perfectly: 'Having a roof over my head from the rain and direct sunlight is great. I also love the conversations it sparks with my customers'.



But even the most advanced safety technology can't protect against inattentive or aggressive driving.



What this means for your neighbourhood



As Christmas approaches and parcel deliveries surge, you're likely to see more postal workers in your area than usual. The newest electric motorbikes can reach speeds of up to 80 km/h, expanding delivery capabilities to routes that were previously challenging, meaning posties might be operating in areas where you haven't seen them before.









The increase in delivery activity comes at a time when road deaths are trending upward, with the rate increasing by 3 per cent per year since 2020. Every additional vehicle interaction creates potential risk.




Simple ways to keep posties safe



  • Slow down in residential areas, especially around schools and shopping centres

  • Give postal vehicles extra space at roundabouts and intersections

  • Look twice before backing out of driveways—toot your horn first

  • Put your phone away completely when driving

  • Be patient if a postal worker is blocking access briefly—they're working quickly

  • Watch for postal workers on foot, especially in unit complexes and shopping areas




Your role in keeping workers safe



The message from Australia Post is clear: road safety is a shared responsibility. For many older Australians, postal workers provide a vital connection to the community—delivering not just letters and parcels, but often serving as an informal check on vulnerable residents.



Here's what you can do to help protect these essential workers:









Before you drive: Take a moment to remember that every trip will likely involve sharing the road with delivery workers. With around 1,200 people killed and 40,000 seriously injured on Australian roads each year [14], we all have a role to play in making our streets safer.



In residential areas: Postal workers often need to stop suddenly or make quick turns to access driveways and unit blocks. Maintaining a safe following distance gives everyone more time to react.



At roundabouts and intersections: These are the danger zones where many postal worker injuries occur. Take extra time to check for delivery vehicles before proceeding.









Did you know?


Did you know?
Australia Post's electric delivery vehicles are so quiet that they're helping reduce noise pollution in residential areas, but this also means drivers need to be more visually aware since they can't rely on engine noise to alert them to nearby vehicles.



The road ahead



Australia Post's electric vehicle rollout represents more than just environmental progress—it's a comprehensive safety upgrade that's already showing results.



The company reports that when posties are involved in accidents while operating electric delivery vehicles, the severity of injuries is reduced, with some workers walking away with only minor injuries.



The Communication Workers Union is backing Australia Post's safety campaign, recognising that protecting postal workers requires both better equipment and better awareness from the driving public.



Australia is working towards zero deaths and serious injuries on roads by 2050 - an ambitious goal that will require every road user to play their part.



What This Means For You


As we head into the busy Christmas period, spare a thought for the postal workers who'll be working overtime to make sure your gifts and cards arrive on time. They're doing their job with better equipment and training than ever before—now it's up to the rest of us to do our part to bring them home safely each day.



What changes will you make to your driving to help protect postal workers in your area? Share your thoughts and any near-miss experiences you've witnessed—your stories could help raise awareness and prevent future injuries.





  • Original Article


    https://www.theguardian.com/austral...osties-hit-by-cars-urges-drivers-keep-eye-out





  • New data fails to deliver on safety for Posties—Australian Seniors News

    Cited text: Australia Post has today released alarming new data showing Posties are injured by a third-party on the roads at least five times a week.1 In the past...


    Excerpt: Australia Post has revealed that more than 280 postal workers sustained injuries from third-party traffic accidents in the past year, with a concerning 30 per cent increase in injuries caused by other drivers



    https://australianseniorsnews.com.au/news/new-data-fails-to-deliver-on-safety-for-posties/





  • Australia Post campaign to protect Posties on the road fully backed by Union—Communication Workers Union | CWU Central Branch NSW, ACT, QLD, SA, NT

    Cited text: Australians are being urged to help keep our posties safe on the roads, with new statistics released by Australia Post revealing there’s been a 30 per...


    Excerpt: Australia Post has revealed that more than 280 postal workers sustained injuries from third-party traffic accidents in the past year, with a concerning 30 per cent increase in injuries caused by other drivers



    https://cwucentral.org.au/2024/10/a...ct-posties-on-the-road-fully-backed-by-union/





  • Key Work Health and Safety Statistics Australia, 2023 | dataswa

    Cited text: The Agriculture, forestry and fishing industry recorded the highest fatality rate (14.7 fatalities per 100,000 workers), followed by the Transport, po...


    Excerpt: the transport, postal and warehousing industry has the second-highest workplace fatality rate in Australia, with 9.5 deaths per 100,000 workers



    https://data.safeworkaustralia.gov.au/insights/key-whs-stats-2023





  • Key Work Health and Safety Statistics Australia 2024 | LDN

    Cited text: These industries have consistently high fatality rates, and vehicle incidents remain the leading cause of deaths across all sectors, representing 42 per cent ...


    Excerpt: Vehicle incidents represent 42 per cent of all workplace fatalities across Australian industries



    https://ldn.com.au/safe-work-key-whs-statistics-australia-2024/





  • Key Work Health and Safety Statistics Australia 2024 | dataswa

    Cited text: Transport, postal and warehousing fatalities accounted for 26 per cent (51 fatalities), followed by fatalities in the Construction industry (23 per cent; 45 fatalitie...


    Excerpt: In 2023 alone, transport, postal and warehousing workers accounted for 26 per cent of all workplace fatalities—51 deaths



    https://data.safeworkaustralia.gov.au/insights/key-whs-statistics-australia/latest-release





  • Australia Post campaign to protect Posties on the road fully backed by Union—Communication Workers Union | CWU Central Branch NSW, ACT, QLD, SA, NT

    Cited text: “There has been a 30 per cent increase in injuries from a third-party on the road—most of which are caused by drivers who aren’t paying attention behind the...


    Excerpt: 'There has been a 30 per cent increase in injuries from a third-party on the road—most of which are caused by drivers who aren't paying attention behind the wheel.



    https://cwucentral.org.au/2024/10/a...ct-posties-on-the-road-fully-backed-by-union/





  • Key Work Health and Safety Statistics Australia 2024 | dataswa

    Cited text: In 2023, 62 per cent of worker fatalities occurred in 3 industries.


    Excerpt: Australia Post has hired 3,500 additional contract workers



    https://data.safeworkaustralia.gov.au/insights/key-whs-statistics-australia/latest-release





  • “Glad to be part of the change”: How Andrew Eagers champions sustainability at work and in life—Australia Post

    Cited text: Australia Post now has more than 5,000 two- and three-wheel eDVs buzzing around Australia.


    Excerpt: Australia Post now has more than 5,000 two- and three-wheel electric delivery vehicles buzzing around Australia



    https://auspost.com.au/community-hub/inspiring-people/andrew-eagers-electric-delivery-vehicles





  • “Glad to be part of the change”: How Andrew Eagers champions sustainability at work and in life—Australia Post

    Cited text: Our eDVs and electric bikes cover 15 million kilometres each year—that’s more than once around the earth every day—without using a drop of petrol.


    Excerpt: they do cover 15 million kilometres each year without using a drop of petrol



    https://auspost.com.au/community-hub/inspiring-people/andrew-eagers-electric-delivery-vehicles





  • Australia Post switches to Electric Vehicles | Whyalla Veterinary Clinic

    Cited text: The eDVs offer a safer, more comfortable way for postal workers to deliver the mail and they carry three times more freight, with a capacity of 1200 l...


    Excerpt: The eDVs offer a safer, more comfortable way for postal workers to deliver mail and they carry three times more freight, with a capacity of 1,200 letters and 100 small parcels



    https://www.whyallavet.com.au/australia-post-switches-to-electric-vehicles/





  • “Glad to be part of the change”: How Andrew Eagers champions sustainability at work and in life—Australia Post

    Cited text: And having a roof over my head from the rain and direct sunlight is great. I also love the conversations it sparks with my customers.


    Excerpt: 'Having a roof over my head from the rain and direct sunlight is great. I also love the conversations it sparks with my customers'



    https://auspost.com.au/community-hub/inspiring-people/andrew-eagers-electric-delivery-vehicles





  • Australia Post electrifying last-mile delivery—Fully Loaded

    Cited text: Their ability to reach speeds of up to 80 km/h has expanded the ability to electrify routes that were previously challenging for the existing fleet of...


    Excerpt: The newest electric motorbikes can reach speeds of up to 80 km/h, expanding delivery capabilities to routes that were previously challenging



    https://www.fullyloaded.com.au/australia-post-electrifying-last-mile-delivery/





  • Annual trauma | National Road Safety Data Hub

    Cited text: The rate of annual deaths per 100,000 population declined over the five years to 2020 (4.28) but since then the rate has increased by 3 per cent per year, rea...


    Excerpt: road deaths are trending upward, with the rate increasing by 3 per cent per year since 2020



    https://datahub.roadsafety.gov.au/progress-reporting/annual-trauma





  • National Road Safety Strategy

    Cited text: Around 1,200 people are killed each year on Australia’s roads and about 40,000 are seriously injured.


    Excerpt: With around 1,200 people killed and 40,000 seriously injured on Australian roads each year



    https://www.roadsafety.gov.au/





  • Key Work Health and Safety Statistics Australia 2024 | dataswa

    Cited text: This was followed by worker deaths in the Arts and recreation services, Mining, and Transport, postal and warehousing industries, with 10 per cent (3) worker ...


    Excerpt: The company reports that when posties are involved in accidents while operating electric delivery vehicles, the severity of injuries is reduced, with some workers walking away with only minor injuries



    https://data.safeworkaustralia.gov.au/insights/key-whs-statistics-australia/latest-release





  • National Road Safety Strategy

    Cited text: Australia is working towards the goal of zero deaths and serious injuries on our roads by 2050 (Vision Zero).


    Excerpt: Australia is working towards zero deaths and serious injuries on roads by 2050



    https://www.roadsafety.gov.au/



Last edited by a moderator:

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Sorry but there is another side to this. Firstlly, electric bikes and scooters cannot be heard. That can be changed. Secondly, I have seen many posties riding like idiots. So whilst I accept some blame lies with motorists there is also a considerable amount of blame that should. Lie with the posties and Australia Post.
Dear member Zorro56 good morning. Thankyou for your post. Yes I agree with you. We had a postman who would always do wheeles on the back of his motorcycle tyre. Most mornings, neighbours would patiently stand in front of their doorstep, and wait for the postman to entertain them with his Evil Karneval performances. On one occassion, during his wheeles, his bag carrying that had all the mail in it, fell to one side of the motorcycle, which put him off balance, nearly resulting in collision with a neighbours parked car. To cut a long story short, we don't see him anymore, most probably a neighbour made a report regarding his method of riding the motorcycle. But yes, there are some posties who just love their motorcycle more than their job. Have a beautiful afternoon.
.🙏🦋
 
Well, if there are a lot of posties as stupid as the one who can't find the large and very visible slot in our mailbox but tries to jam mail into a little crack above it, it's no wonder there are accidents. Maybe Australia Post needs to test their intelligence.
I used to love posties. They were great people. And there are still plenty among them who are wonderful people providing a great service. I applaud those. But really, can't Aust Post do something about the idiot who is causing major problems for us - mail blowing away and getting lost or important documents being damaged? We've made polite requests several times. It's not like the slot is hard to see. The mail box is exactly the same design as the ones you post letters in. Has a generous slot for regular letters, plus a pull down handle for larger items. I can't even begin to imagine why any idiot would try to jam mail into a crack above!!!!
Please excuse me if l misunderstand, but how does a Postie putting your mail into a small crack into your letterbox instead of the large slot equate to accidents?
Is the Postie aware that there is a pull -down handle, which is not a regular attachment to all letterboxes? [Is this chrome perhaps in which case there should be no misunderstanding?].
For many years l delivered the Local Paper & Junk Mail & one thing which was taboo to me was leaving my deliveries hanging out of the letterbox thus preventing the Postie from doing his Important Delivery. I even had a Postie tell me he couldn't even see where l had been. I never found a letterbox where my deliveries would not go entirely into a letterbox. Sometimes this meant not pushing these in at a 90° angle but rather 45° & then push the delivery in.
I always had good service with complaints reported either to Head Office here in W.A. or directly to my Postal Depot from where the Posties sort mail & leave from & return to.
 

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