In today’s world, it seems like we’re all carrying around more gadgets than ever before—phones, tablets, e-readers, and the trusty power banks that keep them all charged on the go.

But what happens when one of these handy devices turns out to be more dangerous than helpful?


That’s the worrying reality for owners of the SnapWireless PowerPack Slim (Gen 1), a popular portable charger that’s just been urgently recalled across Australia and internationally.

The reason is a serious safety risk that could lead to severe burn injuries, property damage, or even death.

According to the Australian Competition and Consumer Commission (ACCC), the SnapWireless PowerPack Slim (Gen 1) has been found to overheat and sometimes catch fire during use.

The ACCC’s official statement warns of the 'risk of serious burn injuries or death and property damage' and confirms that 'incidents have occurred.'

While the exact number of incidents hasn’t been disclosed, the fact that a recall has been issued means the risk is real and immediate.


If you or someone you know owns this device, it’s crucial to act now.

If you own a SnapWireless PowerPack Slim (Gen 1), stop using it right away.

Register your details on the SnapWireless website to get a refund or replacement, where the company offers both options to affected customers.

Dispose of the power bank safely by either taking it to an e-waste facility or contacting SnapWireless for a free return shipping label to send it back.

For any questions or assistance, you can email SnapWireless directly at [email protected].

The recall applies to all SnapWireless PowerPack Slim (Gen 1) units sold between 2 February 2024 and 28 March 2025.

These were available for purchase both nationally and internationally via the SnapWireless website.

SnapWireless has since released a new version of the charger, the PowerPack Slim 2, which they claim is the 'world’s thinnest' magnetic power bank.

While there’s no recall on this updated model, it’s always wise to keep an eye out for any future safety notices—especially when it comes to devices that store and deliver high amounts of power.

Power banks are essentially large batteries, and when something goes wrong—like a manufacturing defect or a design flaw—the results can be catastrophic.

Overheating, swelling, and even explosions are possible, especially if the device is left charging unattended or is damaged.

The risks are even more concerning for older Australians, who may rely on these devices for emergencies or while travelling.

A fire or burn injury can have serious consequences, so it’s always better to err on the side of caution.
Have you ever experienced a faulty tech gadget or been caught up in a product recall? Did you find the process straightforward, or was it a hassle? Share your stories in the comments below.