Family calls out local hospital after neglecting senior Aussie under their care
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Disclaimer: This article contains detailed descriptions of injuries. Reader discretion is advised.
When we entrust our loved ones to medical professionals, we expect the best treatment with the utmost respect and diligence.
Unfortunately, a grandmother's visit to the hospital turned into a distressing ordeal that raised concerns about patient safety and care standards.
Perth local Marianne Molloy suffered a broken nose and significant facial bruising in what her family described as a case of neglectful care.
The distressing situation unfolded when Molloy, who required constant supervision, was admitted to Sir Charles Gairdner Hospital after a fall.
She was on a one-to-one assist ratio, which meant that hospital staff were supposed to be by her side every time she left her bed.
However, her family stated that hospital staff did not follow the protocol, which led to Molloy's severe injuries.
Veronica Molloy, Marianne's daughter, expressed her dismay towards the hospital.
'When I went in on Sunday morning after she had had another fall, there was no signage to say she's a high falls risk,' Veronica recounted.
'The assistant that I spoke to had absolutely no handover and was unaware that mum was one assist, which is why she was left in the toilet while she tended to another patient.'
The 68-year-old Marianne experienced two falls in as many days.
One incident left her nose smashed after falling on the bathroom floor.
'Her face is a complete mess. It's heartbreaking,' Veronica lamented.
Marianne was neglected by healthcare workers before.
According to previous reports, she was also assaulted by another hospital worker at Royal Perth Hospital (RPH) in June.
The family is now trying to figure out where to turn or who to ask for help.
'She is afraid. I needed to go home to get some sleep, and she begged me to stay. That was hard,' Veronica shared, highlighting the psychological impact of the incidents on her mother.
In response to the incident, Sir Charles Gairdner Hospital issued an apology to the Molloy family.
According to the hospital's statement, they affirmed their commitment to providing high-quality care.
They also promised to investigate the circumstances surrounding Ms Molloy's experiences.
As for the alleged assault at RPH, the accused hospital worker could face court at the end of the month.
The assailant was reportedly not an RPH staff member but was hired through a third-party agency.
This series of unfortunate events should remind everyone to stay vigilant, even in places like hospitals.
It also underscored the need for thorough communication and adherence to care protocols to ensure the safety and well-being of all patients.
We wish Ms Molloy a full and healthy recovery.
Have you or your loved ones faced similar challenges in hospitals? How did you address them, and what advice would you give to others in similar situations? Share your insights and experiences with us in the comments section below.
When we entrust our loved ones to medical professionals, we expect the best treatment with the utmost respect and diligence.
Unfortunately, a grandmother's visit to the hospital turned into a distressing ordeal that raised concerns about patient safety and care standards.
Perth local Marianne Molloy suffered a broken nose and significant facial bruising in what her family described as a case of neglectful care.
The distressing situation unfolded when Molloy, who required constant supervision, was admitted to Sir Charles Gairdner Hospital after a fall.
She was on a one-to-one assist ratio, which meant that hospital staff were supposed to be by her side every time she left her bed.
However, her family stated that hospital staff did not follow the protocol, which led to Molloy's severe injuries.
Ms Marianne Molloy needed immediate assistance during her every move to ensure her safety. Image Credit: Pexels/Ivan Samkov
Veronica Molloy, Marianne's daughter, expressed her dismay towards the hospital.
'When I went in on Sunday morning after she had had another fall, there was no signage to say she's a high falls risk,' Veronica recounted.
'The assistant that I spoke to had absolutely no handover and was unaware that mum was one assist, which is why she was left in the toilet while she tended to another patient.'
The 68-year-old Marianne experienced two falls in as many days.
One incident left her nose smashed after falling on the bathroom floor.
'Her face is a complete mess. It's heartbreaking,' Veronica lamented.
Marianne was neglected by healthcare workers before.
According to previous reports, she was also assaulted by another hospital worker at Royal Perth Hospital (RPH) in June.
The family is now trying to figure out where to turn or who to ask for help.
'She is afraid. I needed to go home to get some sleep, and she begged me to stay. That was hard,' Veronica shared, highlighting the psychological impact of the incidents on her mother.
In response to the incident, Sir Charles Gairdner Hospital issued an apology to the Molloy family.
According to the hospital's statement, they affirmed their commitment to providing high-quality care.
They also promised to investigate the circumstances surrounding Ms Molloy's experiences.
As for the alleged assault at RPH, the accused hospital worker could face court at the end of the month.
The assailant was reportedly not an RPH staff member but was hired through a third-party agency.
This series of unfortunate events should remind everyone to stay vigilant, even in places like hospitals.
It also underscored the need for thorough communication and adherence to care protocols to ensure the safety and well-being of all patients.
We wish Ms Molloy a full and healthy recovery.
