Discover the Shocking Christmas Request from a Real Estate Agent That’s Enraging Aussies Everywhere!

The festive season is supposed to be a time of joy, relaxation, and spending time with loved ones. However, for one local tenant, the holiday spirit was dampened by an unexpected and rather unusual request from their real estate agent. This request has since sparked a wave of outrage across the country, highlighting the tensions between tenants and property managers, and raising questions about the rights and responsibilities of renters during the holiday season.


The Unthinkable Email​

In a move that has left many shaking their heads in disbelief, a real estate agent sent an email to a tenant asking them to ‘plan ahead for the downtime over Christmas’ by paying their rent in advance. The agency, planning to close its doors from December 20 until the new year, suggested it would be a ‘good idea’ to pay rent for the period beforehand to ‘avoid arrears.’


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A real estate agent’s request for tenants to pay rent in advance for the Christmas downtime has sparked surprise and frustration. Image source: Pexel/Miten Patel


The email, shared on social media by the anonymous renter, read: ‘If you’re able, consider making an extra payment to ensure your account remains up to date over the holidays. Should you have any questions or need assistance, please reach out before our office closure. Thank you for your attention, and we wish you a wonderful holiday season!’



Social Media Strikes Back​

The tenant, understandably, was thrown into a state of ‘panic’ by the prospect of having to fork out more money during what is already an expensive time of year. They turned to social media seeking advice, asking the community, ‘Is this even allowed?’


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The tenant’s reaction to the unexpected rent prepayment request? Panic and a social media post asking the community if this was even allowed. Image source: Pexel/Kaboompics.com


The response from the public was swift and sympathetic. Many Aussies were shocked by the email, with some pointing out the absurdity of expecting tenants to pay in advance when the agency wouldn’t even be open to process the payments. ‘Yes because we all get paid in advance. What a joke,’ commented one social media user.

Others advised the tenant to stick to their usual payment schedule, suggesting that the real estate agency should manage their own holiday closures without inconveniencing their clients. ‘Pay your rent when it is due, as always, do not make extra payments to accommodate their office being closed. That is not your problem,’ another user recommended.


The Bigger Picture: Rental Rights in Australia​

The situation sheds light on the broader issue of rental rights in Australia. Tenants often feel at the mercy of landlords and property managers, and this incident raises the question of what is reasonable to request of renters, especially during the holiday season when finances can be tight.


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The situation underscores the challenges tenants face in Australia, where requests like rent prepayments during the holiday season can feel unreasonable and financially stressful. Image source: Pexel/Jakub Zerdzicki


However, not all responses were critical of the real estate agent. Some users saw the email as a courtesy reminder to prevent tenants from falling into arrears while the office was closed, potentially avoiding the stress of being chased for late payments upon the agency’s return.


The Balancing Act: Tenants vs. Landlords​

The debate also touches on the responsibilities tenants have to their landlords. After all, landlords rely on rent for their income and may also face financial difficulties if payments are delayed. As one user pointed out, ‘Imagine you’re behind in payments when they shut down and they don’t get to follow up for over a week. Then you’re two or more weeks in arrears before they even contact you.’

Key Takeaways
  • A Christmas email from a real estate agent, asking tenants to pay rent in advance due to the office's closure from December 20 to the new year, has sparked outrage among Aussies, who are questioning the fairness of such a request during the holiday season.
  • The tenant shared the message on social media, eliciting strong reactions. Many people expressed disbelief, noting it was unreasonable to expect payments in advance when the agency wouldn't be available to process them. Some advised sticking to the normal payment schedule, arguing that the office’s closure was their problem, not the tenant’s.
  • The situation underscores broader issues of tenant rights and the power imbalance between renters and property managers, especially during financially tight periods like Christmas.
  • While some saw the request as a helpful reminder to avoid arrears, the debate highlights the need for clear communication and understanding of rights on both sides. If you’re a tenant dealing with similar issues, consulting a tenants' rights service or legal expert is advisable.

As we reflect on this incident, it’s important for tenants to know their rights and for real estate agents to communicate clearly and fairly. If you’re a tenant facing similar requests or concerns, it’s advisable to consult with a tenants’ advice service or legal professional to understand your obligations and rights.

We’d love to hear from our readers. Have you ever received an unusual request from your real estate agent over the holiday period? How did you handle it? Share your experiences in the comments below, and let’s navigate these tricky waters together.
 

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What's this have a happy holiday season... . It's Christmas.... So merry Christmas and happy new year.....
We don't live in America.... also start respecting the Australian flag... a lot good people died under that fag.... men, women and aborigines..... so lets all respect our Australian flag... Also happy Australia day,, Sunday
the 26th January 2025......
 
What's this have a happy holiday season... . It's Christmas.... So merry Christmas and happy new year.....
We don't live in America.... also start respecting the Australian flag... a lot good people died under that fag.... men, women and aborigines..... so lets all respect our Australian flag... Also happy Australia day,, Sunday
the 26th January 2025......
Hear, Hear !!
 
Why can’t they stay open till 24 December
What's this have a happy holiday season... . It's Christmas.... So merry Christmas and happy new year.....
We don't live in America.... also start respecting the Australian flag... a lot good people died under that fag.... men, women and aborigines..... so lets all respect our Australian flag... Also happy Australia day,, Sunday
the 26th January 2025......
exactly have a merry Christmas and happy new year and a great Australia Day celebration
 
I had the same request from my former agent (not the great one I have now) - when I told them where to shove their request, and said that I would continue paying ON TIME like I have always done, they suddenly hit me with an NCAT notice for "unpaid rent" - I *KNOW* my rent is up to date, but they have altered their rental register to make it look otherwise
 
The story doesn't say if the tenant pays into an account or goes in to pay - paying into an account, pay on due date if they are so concerned they will have to sacrifice a few minutes of their precious holiday to check their bank - also make sure you have a bank receipt proving the payment. They have chosen to shut early so not your problem - the good fairy doesn't live with you!
 
I have a tenant that pays on the 28th of the month but if the 30th falls on the weekend the agency runs their account on the Friday so my tenant's money does not get in so I have to wait an extra month to get paid and they don't let me know, so much for agents
 
I had the same request from my former agent (not the great one I have now) - when I told them where to shove their request, and said that I would continue paying ON TIME like I have always done, they suddenly hit me with an NCAT notice for "unpaid rent" - I *KNOW* my rent is up to date, but they have altered their rental register to make it look otherwise
Threaten then with the Ombudsman, that seems to do the trick. Sod them. My agent better not get me started.....
 
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Reactions: Muggybatton89
No mention of what to do if you need urgent repairs while the real estate office is closed. But, then, after waiting nine months to have locks repaired, eighteen months to stop roof leaks, and ages to get steps fixed, I guess one shouldn`t be in a hurry.
My estate agent gives us phone no’s to call in an emergency which is available 24/7 so far haven’t had one thank goodness, but I have nothing but good things to say about my agent even after 7 years here. 🎅
 
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Reactions: magpie1 and IAN3005
My estate agent gives us phone no’s to call in an emergency which is available 24/7 so far haven’t had one thank goodness, but I have nothing but good things to say about my agent even after 7 years here. 🎅
They are lower than shark shi*. It's all money, money, money . They are the scum of the earth......
 
I have to say both our landlord and the managing real estate have both been brilliant - respond very quickly to any maintenance issues and we pay rent directly into a bank transfer. And yes Virginia there is a Santa Claus as for the past two Christmases our landlord has given us a week's free rent. We were astonished when we got the email the first year as we had never in many years of renting been given a gift like that. It was amazing!
 
What's this have a happy holiday season... . It's Christmas.... So merry Christmas and happy new year.....
We don't live in America.... also start respecting the Australian flag... a lot good people died under that fag.... men, women and aborigines..... so lets all respect our Australian flag... Also happy Australia day,, Sunday
the 26th January 2025......
I trust it was just a typo....
 
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Reactions: Littleboy8

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