Customer finds shocking message hidden in their Hungry Jack's order
- Replies 9
We're pretty big fans of fast food here at the SDC, and while we know that not everything on the menu is the healthiest choice, we also know we can count on many of these places to give us a good value for our money.
That's why it's so disappointing when the service we receive from fast food restaurants isn't up to par. Whether it's the quality of the food or the way it's been prepared, or even just the way the staff treat their customers, there's nothing more frustrating than trying to enjoy a meal out and having it all go wrong.
And apparently, that's what happened for this one customer who ordered from Hungry Jack's recently... And not in the way you think.
This week, a woman named Fran took to Twitter to share a photo of a bizarre note she found inside her takeaway order — allegedly left by the employees working at the fast-food chain's Claremont location in Perth.
In two handwritten notes scribbled on pieces of greasy paper, the employee criticised the customer for ordering such a large amount of food.
Sharing an image of the notes on Twitter, Fran wrote: 'It's not a good look,' tagging Hungry Jack's in her post.
'Appears your staff in Claremont don't like getting big takeaway orders,' she added.
'This massive order was really inconvenient. Go somewhere else next time xxo… love you so much xoxo,’ the first note read.
And as if one message dripping with disdain wasn’t enough, a second one followed with: 'Why such a big order? Packed with love, of course, xx – (Hungry Jack’s) @ Claremont.'
Hungry Jack's representatives apologised to Fran for the alleged behaviour of their staff member in reply to her post and urged her to contact them immediately.
'Hey Fran, we’re so sorry that you received this from our Claremont store,' they said. ‘Can you shoot us an email… so our team can look into this ASAP and contact you directly?’
It remains unclear if Fran was able to keep in touch with Hungry Jack’s. As of writing, she has yet to respond to the post.
That being said, the bizarre fast food episode had those on social media talking. For some, it was just some teenagers being themselves while on the job.
‘This is innocent teen fun,’ a user responded. ‘It’s refreshing to see kids have a real laugh instead of being glued to the keyboard! Endearing and adorable, reminds me of the mischievous fun we used to get up to before phones and the internet took over. Have a laugh, people! Come on!’
‘Probably a teenager having a laugh,’ another agreed.
‘I hope they get fired, I can say because I work in hospitality. Workers should just deal with the order and get over themselves,’ a more stern user said.
For others, the note beggars disbelief.
‘Is this even real? It seems staged,’ a second said. ‘I get that some people are immature and useless, but this seems petty even for those types of people.’
Some other commenters asked how much Fran had to order to receive such a note.
‘Genuine question: how big was the order?’ one user asked.
‘If this was a drive-through order, I'm 100% team passive-aggressive. People who order half the store in drive-through are probably the same ones who take a full trolley through self-serve checkouts,’ another shared.
And a third said in jest, but with a point: (I) wonder if the order was 2 seconds before closing?’
Well… you can be the judge.
But beyond the speculations and questions, one user pointed out the rather sinister implications of the notes.
‘The way those notes are written in a passive-aggressive manner, I would be concerned about eating anything,’ they said.
‘(Is) “Packed with love, of course,” code for “threw it on the floor before bagging up”?’
For everyone’s sake, we really hope not.
It’s not the first time we’ve seen fast-food shenanigans afoot here at the SDC. Remember when KFC employees were caught on camera doing unsavoury things late last year?
And not to end on a sour note, we’ve also told stories of shoppers from Woolworths and Bunnings whose employees went above and beyond by sending thoughtful messages to customers.
So, what are your thoughts on this incident? Do you think there’s more to this story than Fran shared, or do you think the Hungry Jack’s employees were in the wrong regardless?
Weigh in on the comments section below!
That's why it's so disappointing when the service we receive from fast food restaurants isn't up to par. Whether it's the quality of the food or the way it's been prepared, or even just the way the staff treat their customers, there's nothing more frustrating than trying to enjoy a meal out and having it all go wrong.
And apparently, that's what happened for this one customer who ordered from Hungry Jack's recently... And not in the way you think.
This week, a woman named Fran took to Twitter to share a photo of a bizarre note she found inside her takeaway order — allegedly left by the employees working at the fast-food chain's Claremont location in Perth.
In two handwritten notes scribbled on pieces of greasy paper, the employee criticised the customer for ordering such a large amount of food.
Sharing an image of the notes on Twitter, Fran wrote: 'It's not a good look,' tagging Hungry Jack's in her post.
'Appears your staff in Claremont don't like getting big takeaway orders,' she added.
'This massive order was really inconvenient. Go somewhere else next time xxo… love you so much xoxo,’ the first note read.
Little did Fran know she was getting more than what she ordered in a recent takeaway from Hungry Jack’s. Image Credit: Flickr
And as if one message dripping with disdain wasn’t enough, a second one followed with: 'Why such a big order? Packed with love, of course, xx – (Hungry Jack’s) @ Claremont.'
Hungry Jack's representatives apologised to Fran for the alleged behaviour of their staff member in reply to her post and urged her to contact them immediately.
'Hey Fran, we’re so sorry that you received this from our Claremont store,' they said. ‘Can you shoot us an email… so our team can look into this ASAP and contact you directly?’
It remains unclear if Fran was able to keep in touch with Hungry Jack’s. As of writing, she has yet to respond to the post.
That being said, the bizarre fast food episode had those on social media talking. For some, it was just some teenagers being themselves while on the job.
‘This is innocent teen fun,’ a user responded. ‘It’s refreshing to see kids have a real laugh instead of being glued to the keyboard! Endearing and adorable, reminds me of the mischievous fun we used to get up to before phones and the internet took over. Have a laugh, people! Come on!’
‘Probably a teenager having a laugh,’ another agreed.
‘I hope they get fired, I can say because I work in hospitality. Workers should just deal with the order and get over themselves,’ a more stern user said.
The note to Fran said her ‘massive’ order was ‘inconvenient’. Image Credit: Twitter
For others, the note beggars disbelief.
‘Is this even real? It seems staged,’ a second said. ‘I get that some people are immature and useless, but this seems petty even for those types of people.’
Some other commenters asked how much Fran had to order to receive such a note.
‘Genuine question: how big was the order?’ one user asked.
‘If this was a drive-through order, I'm 100% team passive-aggressive. People who order half the store in drive-through are probably the same ones who take a full trolley through self-serve checkouts,’ another shared.
And a third said in jest, but with a point: (I) wonder if the order was 2 seconds before closing?’
Well… you can be the judge.
But beyond the speculations and questions, one user pointed out the rather sinister implications of the notes.
‘The way those notes are written in a passive-aggressive manner, I would be concerned about eating anything,’ they said.
‘(Is) “Packed with love, of course,” code for “threw it on the floor before bagging up”?’
For everyone’s sake, we really hope not.
And not to end on a sour note, we’ve also told stories of shoppers from Woolworths and Bunnings whose employees went above and beyond by sending thoughtful messages to customers.
So, what are your thoughts on this incident? Do you think there’s more to this story than Fran shared, or do you think the Hungry Jack’s employees were in the wrong regardless?
Weigh in on the comments section below!
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