Coles responds to viral shelf discovery: 'Please don’t do it'—here’s why
By
Maan
- Replies 0
Supermarkets are full of little secrets, from pricing tricks to hidden features shoppers rarely notice.
A recent discovery has left many questioning whether they've been missing out on a handy design element all along.
But before you rush to test it out yourself, there's an important warning to keep in mind.
Shoppers have been left stunned after a viral social media video revealed a hidden supermarket shelf feature—but not everyone was convinced.
The video, posted by content creator Claudia Oz, demonstrated how some shelves in the herbs and spices section could slide out like drawers, making it easier to grab products from the back.
‘You saw a (video) on how herbs are stacked in supermarkets, and now you must fact-check it each time you go to one,’ she joked in the clip.
Many viewers were surprised by the revelation, with one asking: ‘Why did [people] decide to gatekeep this information?’
However, not long after the video gained traction, Coles stepped in to shut down the claim.
The supermarket giant responded on its official social media account, stating: ‘For your information, this doesn’t work at Coles. Please don’t pull our shelves off.’
Source: Tiktok/oziozar
While some shoppers were eager to test the feature themselves, others warned against it.
‘This is absolutely not a thing everywhere,’ one person commented.
‘Please do not pull shelving with force to test this. If you fling spices all over the shop, there will be many tears, and they won’t all be from the workers.’
Another viewer, intrigued by the claim, declared: ‘I must go to a supermarket immediately.’
Former supermarket employees and shelf stackers also joined the discussion, with one writing: ‘Nobody told me this when I was a shelf stacker.’
Others dismissed the claim entirely, saying they had never encountered such a feature in their years working in retail.
One commented: ‘I used to inventory grocery stores and supermarkets all over my state, and none of their spice sections ever pulled out like this. If you were lucky, each spice would have its own long tray.’
Another worker shared their own disbelief after discovering the feature firsthand: ‘Yeah, five months after I started working in a supermarket, I saw a colleague pulling out the shelves like this, and I felt betrayed by the universe.’
Some employees pointed out that different stores use various shelving mechanisms: ‘The spices at our grocery store don’t do that—they are in an auto ejector of some sort.’
One supermarket worker expressed frustration over the supposed design, saying it could have saved them countless hours on the job.
‘This may be a very, very niche kind of shelf for stores because I have never stocked a shelf like that for spices ever... I would have saved so many hours if we had those shelves,’ they shared.
In a previous story, we explored a different supermarket surprise that had shoppers buzzing.
As the debate continues, some are questioning if Coles' money-saving hack might be too good to be true.
Head over to find out more about this ongoing discussion.
Now that you know the truth behind the viral shelf feature, do you think supermarkets should introduce it? Share your thoughts in the comments![/video]
A recent discovery has left many questioning whether they've been missing out on a handy design element all along.
But before you rush to test it out yourself, there's an important warning to keep in mind.
Shoppers have been left stunned after a viral social media video revealed a hidden supermarket shelf feature—but not everyone was convinced.
The video, posted by content creator Claudia Oz, demonstrated how some shelves in the herbs and spices section could slide out like drawers, making it easier to grab products from the back.
‘You saw a (video) on how herbs are stacked in supermarkets, and now you must fact-check it each time you go to one,’ she joked in the clip.
Many viewers were surprised by the revelation, with one asking: ‘Why did [people] decide to gatekeep this information?’
However, not long after the video gained traction, Coles stepped in to shut down the claim.
The supermarket giant responded on its official social media account, stating: ‘For your information, this doesn’t work at Coles. Please don’t pull our shelves off.’
Source: Tiktok/oziozar
While some shoppers were eager to test the feature themselves, others warned against it.
‘This is absolutely not a thing everywhere,’ one person commented.
‘Please do not pull shelving with force to test this. If you fling spices all over the shop, there will be many tears, and they won’t all be from the workers.’
Another viewer, intrigued by the claim, declared: ‘I must go to a supermarket immediately.’
Former supermarket employees and shelf stackers also joined the discussion, with one writing: ‘Nobody told me this when I was a shelf stacker.’
Others dismissed the claim entirely, saying they had never encountered such a feature in their years working in retail.
One commented: ‘I used to inventory grocery stores and supermarkets all over my state, and none of their spice sections ever pulled out like this. If you were lucky, each spice would have its own long tray.’
Another worker shared their own disbelief after discovering the feature firsthand: ‘Yeah, five months after I started working in a supermarket, I saw a colleague pulling out the shelves like this, and I felt betrayed by the universe.’
Some employees pointed out that different stores use various shelving mechanisms: ‘The spices at our grocery store don’t do that—they are in an auto ejector of some sort.’
One supermarket worker expressed frustration over the supposed design, saying it could have saved them countless hours on the job.
‘This may be a very, very niche kind of shelf for stores because I have never stocked a shelf like that for spices ever... I would have saved so many hours if we had those shelves,’ they shared.
In a previous story, we explored a different supermarket surprise that had shoppers buzzing.
As the debate continues, some are questioning if Coles' money-saving hack might be too good to be true.
Head over to find out more about this ongoing discussion.
Key Takeaways
- A viral video showed a supposed feature where supermarket shelves slide out like drawers for easier access.
- Coles quickly debunked the claim, warning customers not to try it.
- Some shoppers were excited to test the feature, but others cautioned against it.
- Former supermarket employees shared that they had never seen such a feature in their years of working in retail.
Now that you know the truth behind the viral shelf feature, do you think supermarkets should introduce it? Share your thoughts in the comments![/video]
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