City government fines Nando’s $160,000 over ‘filthy’ violations

Content Warning: This article contains descriptions and images of rodent infestations, unsanitary conditions, and filth in food establishments. Reader discretion is advised.

Dining out is one of life's simple pleasures, especially for those of us who have spent decades mastering our own kitchens. It's a chance to sit back, relax, and let someone else do the cooking.

But what happens when the trust we place in our favourite eateries is shattered by a discovery so foul it makes your stomach turn?



This was the case for a Nando's outlet in Perth, which was recently fined a hefty $160,000 after a routine inspection revealed a scene straight out of a horror movie.

The Willetton branch of the popular Portuguese chicken brand was found to be in violation of 10 different breaches of the Food Act 2008.


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Nando’s has been fined $160,000 over food safety violations. Credit: Shutterstock


Images taken by an inspector showed a dead rat lying under the sink and rodent droppings found on a box of tomatoes and scattered across the floor. The kitchen was also filthy, with mouldy surfaces and walls splattered with grease.

City of Canning mayor Patrick Hall didn't mince words when he described the situation.

‘A rodent infestation was identified at the premises, which was considered to be a very serious public health risk,’ he said.



Hall added that evidence of rodents was rampant throughout the food preparation and storage areas.

Nando’s was directed to shut down immediately to address the food safety issues.

‘The business responded by closing, rectifying the cleanliness, maintenance, rodent infestation and related food safety matters and then subsequently reopened,' Hall said.

'The seriousness of the food safety risks were such that legal action was warranted and in the public interest.’


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Inspectors stumbled upon a dead rat, rodent poo on a box of tomatoes, and filthy walls. Credit: City of Canning


The Willetton outlet was also convicted for selling food past its use-by date, failing to avoid food waste, dirt, and grease accumulation, and failing to prevent food contamination.

The equipment was not maintained to a clean standard and was in poor repair, and the restaurant lacked easily accessible hand-washing facilities.

After a thorough re-inspection, officials have since issued a certificate allowing the Nando's branch to reopen, hopefully with a renewed commitment to the health and safety of its customers.

It’s understood that Nando’s Willetton branch and its Australian head office have yet to comment on the incident.



In a similar story, a Woolworths-owned store in New Zealand was forced to close due to a rodent infestation, with footage of rats on the shelves going viral.

24 rats have been caught in one week since closing, and the store will remain shut until no rodents are detected. You can read more about the story here.
Key Takeaways

  • Nando's Willetton outlet in Perth was fined $160,000 for 10 breaches of the Food Act 2008 after a routine inspection revealed a serious rodent infestation.
  • Offences included failure to prevent pests from entering, eradicate them, maintain clean and hygienic premises, and avoid food contamination.
  • The City of Canning mayor described the situation as a 'very serious public health risk’, highlighting evidence of rodents and droppings in food preparation areas.
  • The restaurant was required to close and address the issues and has since reopened following a re-inspection and issuing of a compliance certificate.
Have you ever encountered a situation where a restaurant's hygiene was not up to scratch? What actions did you take? Share your experiences in the comments below!
 

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Have never been to any Nando’s, but it makes me wonder how many other restaurants and cafes are disgusting too. I wonder why health inspections aren’t conducted more often.
A friend of mine went to a Chinese restaurant in Fairfield, Sydney, visited the toilet to be confronted by an old Chinese biddy sitting on the throne, peeling damn prawns into a stainless steel bowl!!

If it was me, seafood would have been off the menu!
 
Given the current economic circumstances it would be miraculous if there were no restaurants that were filthy.

Be vigilant, by all means, there are bound to be more disgusting things going on out there.

But don't blame the whole franchise for the failure of one franchisee.

Wait until there are a slew of Nando's outlets that are reported for health violations before the pile-on.
 
A friend of mine went to a Chinese restaurant in Fairfield, Sydney, visited the toilet to be confronted by an old Chinese biddy sitting on the throne, peeling damn prawns into a stainless steel bowl!!

If it was me, seafood would have been off the menu!
It may be true, but this story has been around for over 50 years. I recall being told this when I first started work.
 
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I am so glad I don't do any take away foods what so ever..it's bad enough having to do warungs in indonesia where there are always rats sometimes maggots on food and premises have not been cleaned since the day the doors opened..i expect so much more here..and its always disappointing to read this stuff here.. we should be safe from food poisoning and God only knows what else..at least here at home??
 
I recall a job cleaning toilets. At the time the ground floor of that building was the site of Auckland's first city-centre good up-market eatery. Every day I found cigarette ash on the floors of the female staff toilets, and the hand-basins and soap were never used. I never went there to eat out.
 
A friend of mine went to a Chinese restaurant in Fairfield, Sydney, visited the toilet to be confronted by an old Chinese biddy sitting on the throne, peeling damn prawns into a stainless steel bowl!!

If it was me, seafood would have been off the menu!
Try Vietnam; at least you can see what you are going to get.
 
The s/market get inspected regularly for rodents etc. They have traps out the back of the store. I often use to see rats in the loading docks in the skip bins full of food at night in the tropics, goes on in a few places. Sensible business would have their premises inspected by reputable pest control companies regularly. If there is food you are always go to attract Vermin.
 
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