Are supermarkets ripping you off? Lamb purchase leaves shopper frustrated
- Replies 25
When it comes to making the most out of your money, it’s not always so easy. This is why it pays to take a closer look at what you’re buying, especially when it comes to supermarket purchases.
This was certainly the case for one Woolworths customer who discovered that the lamb that she’d purchased from her local store looked a bit different than what she was expecting.
A Woolworths shopper was left infuriated after discovering that their ‘perfect’ cut of lamb was anything but.
Sharing to Twitter, Nicole said she was frustrated after realising that the 970g piece of Butterflied Lamb Shoulder With Rosemary & Mint included 320g of fat.
‘Bought a butterflied lamb shoulder. It’s lamb, so you expect a little fat,’ she wrote in her post.
‘But at $24 per kilo, I think having a third of the weight as fat is beyond the pale,’ she continued.
Alongside her post, the customer also shared images of the fat on her kitchen scale and another one that showed the large, unusable chunks of meat laid out on a chopping board.
A spokesperson told reporters that the supermarket would be investigating the issue with its supplier.
‘We pride ourselves on providing high-quality meat cuts to our customers, and we’re disappointed to see this,’ the spokesperson explained.
‘If our customers are ever disappointed with the quality of our fresh meat, we encourage them to return it to their local store to receive a replacement or a refund.’
It is understood that Woolworths has also contacted Nicole for more information regarding the issue, and to provide a refund.
Several shoppers who saw the post online shared their disappointment over the customer’s find.
‘Big of them to offer a refund if you return it, but what does the family do for a meal when they open the packet to prepare dinner and find this, and it may be all they have on hand?’ One commented.
‘Very poor,’ they added.
Someone else shared: ‘I bought 550g worth of chicken breast from Woolies once for a recipe that required 500g.’ The same shopper added that the underside of the chicken meat they bought was ‘so wet’ they only ended up with 350g of meat.
'I won't be buying fresh chicken from Woolies again. What a scam!' They claimed.
Another wrote: ‘About ten years ago, I picked up two packets of 1kg mince, and it didn't feel the same. Weighed in one of those fruit and veg weight things, and both were way off by 200g.’
However, other social media users sided with the supermarket giant.
‘Fat is edible. If you don't like to eat it, that's on you, and you're the one making the choice to trim it all off rather than eating it,’ one remarked.
Someone else responded: ‘They're not selling something inedible. It's part of the product. If you want lean lamb, don't buy a budget cut like a butterflied shoulder.’
While another Twitter user chimed in: ‘How can you purchase a shoulder of lamb and expect anything different? Have you not bought one before?’
This comes after another Woolworths customer discovered a large piece of fat hidden amongst the cuts of meat in a packet of beef they had just bought. This discovery not only left the customer disappointed but also raised concerns about transparency in the food industry.
‘One whole chunk of fat hidden among the meat. Just fat, no meat – was devastated,’ the shopper wrote in a post they uploaded to social media. You can read Woolworths’ response here.
In another instance, a Coles customer who bought mince from her local store was left nauseated after she weighed the amount of ‘juice’ and fat that came from the meat she had purchased.
Horrified by the liquid, she admitted she would ‘never buy this’ again. However, this sparked mixed reactions from other customers who claimed that standard mince has a good amount of fat in it. You can read the rest of the story here.
Have you ever bought a disappointing product at the supermarket? How did you handle it? We’d love to hear your stories in the comments below.
This was certainly the case for one Woolworths customer who discovered that the lamb that she’d purchased from her local store looked a bit different than what she was expecting.
A Woolworths shopper was left infuriated after discovering that their ‘perfect’ cut of lamb was anything but.
Sharing to Twitter, Nicole said she was frustrated after realising that the 970g piece of Butterflied Lamb Shoulder With Rosemary & Mint included 320g of fat.
‘Bought a butterflied lamb shoulder. It’s lamb, so you expect a little fat,’ she wrote in her post.
‘But at $24 per kilo, I think having a third of the weight as fat is beyond the pale,’ she continued.
The shopper was disappointed with her discovery. Credit: Markus Spiske/Pexels
Alongside her post, the customer also shared images of the fat on her kitchen scale and another one that showed the large, unusable chunks of meat laid out on a chopping board.
A spokesperson told reporters that the supermarket would be investigating the issue with its supplier.
‘We pride ourselves on providing high-quality meat cuts to our customers, and we’re disappointed to see this,’ the spokesperson explained.
‘If our customers are ever disappointed with the quality of our fresh meat, we encourage them to return it to their local store to receive a replacement or a refund.’
It is understood that Woolworths has also contacted Nicole for more information regarding the issue, and to provide a refund.
The customer also shared these photos online. Credit: Twitter
Several shoppers who saw the post online shared their disappointment over the customer’s find.
‘Big of them to offer a refund if you return it, but what does the family do for a meal when they open the packet to prepare dinner and find this, and it may be all they have on hand?’ One commented.
‘Very poor,’ they added.
Someone else shared: ‘I bought 550g worth of chicken breast from Woolies once for a recipe that required 500g.’ The same shopper added that the underside of the chicken meat they bought was ‘so wet’ they only ended up with 350g of meat.
'I won't be buying fresh chicken from Woolies again. What a scam!' They claimed.
Another wrote: ‘About ten years ago, I picked up two packets of 1kg mince, and it didn't feel the same. Weighed in one of those fruit and veg weight things, and both were way off by 200g.’
However, other social media users sided with the supermarket giant.
‘Fat is edible. If you don't like to eat it, that's on you, and you're the one making the choice to trim it all off rather than eating it,’ one remarked.
Someone else responded: ‘They're not selling something inedible. It's part of the product. If you want lean lamb, don't buy a budget cut like a butterflied shoulder.’
While another Twitter user chimed in: ‘How can you purchase a shoulder of lamb and expect anything different? Have you not bought one before?’
This comes after another Woolworths customer discovered a large piece of fat hidden amongst the cuts of meat in a packet of beef they had just bought. This discovery not only left the customer disappointed but also raised concerns about transparency in the food industry.
‘One whole chunk of fat hidden among the meat. Just fat, no meat – was devastated,’ the shopper wrote in a post they uploaded to social media. You can read Woolworths’ response here.
In another instance, a Coles customer who bought mince from her local store was left nauseated after she weighed the amount of ‘juice’ and fat that came from the meat she had purchased.
Horrified by the liquid, she admitted she would ‘never buy this’ again. However, this sparked mixed reactions from other customers who claimed that standard mince has a good amount of fat in it. You can read the rest of the story here.
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