Airlines apologise after distressing plane incident leaves passengers in pain
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Travelling by air has become a common mode of transportation for many, offering the convenience of quick transit across vast distances.
However, the skies are not always friendly, and a recent incident aboard a budget US flight has raised concerns about passenger safety and the potential risks associated with air travel.
On a seemingly routine Delta flight departing from Salt Lake City, Utah, bound for Portland, Oregon, passengers were subjected to a terrifying ordeal when the aircraft encountered pressurisation issues at 10,000 feet.
The malfunction led to multiple passengers suffering from ruptured eardrums and bloody noses, turning the cabin into a scene of distress and panic.
Jaci Purser, a passenger on the ill-fated flight, recounted the harrowing experience to a local TV station, KSL.
She described a 'stabbing' pain in her ear, followed by the shocking sight of blood when she touched it.
‘I grabbed my ear, and then I pulled my hand back, and there was blood on it,’ she said.
The pressure in the cabin had become so intense that it caused her ear to pop and then bubble.
The Boeing aircraft, carrying 140 passengers, could not pressurise above 10,000 feet, and the oxygen masks failed to deploy, adding to the chaos.
Caryn Allen, another passenger, witnessed her husband clutching his ears in pain and observed a fellow traveller with a severely bloody nose as others rushed to assist him.
‘I looked over at my husband, and he had both of his hands over his ears, you know, kind of leaning forward,’ she said.
As the plane dipped and the situation escalated, the pilot returned to Salt Lake International Airport.
Upon landing, at least ten individuals required medical evaluation or treatment, although, fortunately, no serious injuries were reported.
‘We sincerely apologise to our customers for their experience on flight 1203 on 15 September,’ Delta Airlines apologised.
‘The flight crew followed procedures to return to SLC where our teams on the ground supported our customers with their immediate needs.’
The airline assured that the flight crew followed proper procedures to ensure a safe return to the airport.
Those on the flight were accommodated on another aircraft while Delta technicians addressed and resolved the pressurisation issue.
The plane was deemed fit for service and returned to the skies the following day.
The Federal Aviation Administration has been notified of the incident and is investigating to prevent similar occurrences.
In other news, several Australian passengers faced a troubling situation when a Qatar Airways flight began to emit smoke on the tarmac.
They boarded the aircraft without being notified about a prior incident involving smoke from one of the engines. You can read more about it here.
Have you ever encountered a similar situation? Do you have concerns about flying? Let us know in the comments below.
However, the skies are not always friendly, and a recent incident aboard a budget US flight has raised concerns about passenger safety and the potential risks associated with air travel.
On a seemingly routine Delta flight departing from Salt Lake City, Utah, bound for Portland, Oregon, passengers were subjected to a terrifying ordeal when the aircraft encountered pressurisation issues at 10,000 feet.
The malfunction led to multiple passengers suffering from ruptured eardrums and bloody noses, turning the cabin into a scene of distress and panic.
Several passengers on a Delta flight experienced ruptured eardrums and bloody noses from pressurisation problems. Credit: Shutterstock
Jaci Purser, a passenger on the ill-fated flight, recounted the harrowing experience to a local TV station, KSL.
She described a 'stabbing' pain in her ear, followed by the shocking sight of blood when she touched it.
‘I grabbed my ear, and then I pulled my hand back, and there was blood on it,’ she said.
The pressure in the cabin had become so intense that it caused her ear to pop and then bubble.
The Boeing aircraft, carrying 140 passengers, could not pressurise above 10,000 feet, and the oxygen masks failed to deploy, adding to the chaos.
Caryn Allen, another passenger, witnessed her husband clutching his ears in pain and observed a fellow traveller with a severely bloody nose as others rushed to assist him.
‘I looked over at my husband, and he had both of his hands over his ears, you know, kind of leaning forward,’ she said.
As the plane dipped and the situation escalated, the pilot returned to Salt Lake International Airport.
Upon landing, at least ten individuals required medical evaluation or treatment, although, fortunately, no serious injuries were reported.
‘We sincerely apologise to our customers for their experience on flight 1203 on 15 September,’ Delta Airlines apologised.
‘The flight crew followed procedures to return to SLC where our teams on the ground supported our customers with their immediate needs.’
The airline assured that the flight crew followed proper procedures to ensure a safe return to the airport.
Those on the flight were accommodated on another aircraft while Delta technicians addressed and resolved the pressurisation issue.
The plane was deemed fit for service and returned to the skies the following day.
The Federal Aviation Administration has been notified of the incident and is investigating to prevent similar occurrences.
In other news, several Australian passengers faced a troubling situation when a Qatar Airways flight began to emit smoke on the tarmac.
They boarded the aircraft without being notified about a prior incident involving smoke from one of the engines. You can read more about it here.
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