‘It really is that simple’: How a kind message scored a free treat on Uber Eats

Cracking the code to getting more value from your food delivery might be easier than you think.

What some customers have discovered could change the way you place your next order.

Here’s how a simple gesture sparked a surprising response on a popular app.


A simple act of kindness could be the secret to scoring free treats when ordering through food delivery apps, according to a savvy customer who shared her experience online.

Emma Kate Boyd, a content creator, revealed on social media that adding a heartfelt message in the order notes might be all it takes to receive unexpected extras. Recently, when ordering Vietnamese takeaway from Melbourne’s Miss Chu, she included the words ‘I f****** love Miss Chu’ in her order instructions.

Her reward? A complimentary dessert—a container of chocolate pudding—which she proudly showed off in her video. ‘It really is that simple–spread a little love, get a little love,’ she said.


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How a sweet message earned free dessert. Image source: TikTok/EmmaKateBoyd


This video quickly gained traction, amassing over 40,000 views, with many viewers sharing their own stories of receiving freebies or special gestures after leaving sweet notes for restaurants.


One user commented: ‘I wrote a cute note once and they refunded my whole order,’ while another said: ‘I did that and they just put hearts on my items.’


Source: TikTok/EmmaKateBoyd



Uber Eats confirmed that although they could not provide exact figures on how often restaurants give free items, it did happen occasionally on their platform.

Not everyone was thrilled by the revelation, with some warning that widespread use of this tactic might lead to restaurants catching on. ‘Don’t tell people this!’ one person urged.

Others were less fortunate, sharing that their attempts at kindness had not been rewarded. ‘I’ve done this for every order for five years and never got anything free,’ said one disappointed user. ‘Most people just hate kindness, sadly.’

This latest hack follows another viral story from last month, when Emily Lemus suggested that using a man’s name when ordering takeaway might lead to larger portions, as staff assume men have bigger appetites.

She tested this theory by ordering identical meals from Chipotle under different names and weighing the results, consistently finding the male-named order weighed more.


Meanwhile, a delivery driver also shared his tips on social media for getting the best out of apps like Uber Eats, advising customers not to resort to scams or lies. Instead, he encouraged people to join loyalty programs that often reward first-time customers with freebies.

He also pointed out that birthdays can be a reliable time to score free food, with some customers taking advantage of this annually like clockwork.

The simple notion of kindness and a few insider tips might just be the key to enhancing your next takeaway experience.

Key Takeaways
  • Leaving a kind message in delivery order notes can sometimes score free extras.
  • Some customers shared stories of refunds and special treats after being nice to restaurants.
  • Not everyone has success with this, and some warn it might not work if too many people try it.
  • Other hacks include using a man’s name for bigger portions and joining loyalty programs for freebies.

With so many meals ordered over the years, have you ever tried a little kindness to see what might come your way? Share your experiences with us in the comments.
 
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My daughter always leaves a honest review when she receives her ordered food, which is so appreciated by the restaurants that she orderes from. The owners have come to recognise which customer she is by her review style, and she always gets that little bit of extra in her orders.
If her ordered food is too oily or too salty, or over cooked, under cooked or the spices just don't feel right, my daughter with respect would state a truthful review, which would then allow the owner to rectify the flavour or texture of the food.
If you are happy with the quality of food that is delivered to you, then yes, indeed, let the owner of the restaurant know in a message with your next order, and enjoy that little bit of extra in your delivered order, as a token of appreciation by the restaurant owner, for your kind words. 🙏🦋
 
I'm all for kindness, but having food delivered by a third party gives me the shivers. Delivery drivers/riders don't have to have food handling experience, and are often under unrealistic delivery time constraints. Fortunately I live in an area where I know that the only businesses that deliver here, send one of their own employees (usually a family member) to deliver. This leads to much greater accountability, and if something goes wrong, ie a missing item, then it is rushed to you as soon as it can be prepared and a discount on your next order is added as well.
 
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I’ve never left a favourable review just to get freebies. My reviews are always honest. It’s cheap and hypocritical to suck up just to get something for free. 😠

Emma Kate Boyd shows herself to be a fraud and proud of it.
 
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bloody wonderful ...lets teach all our young folk to fuckin swear like fuckin troopers and then we can fuckin not complain when they tell everyone to go and get....and we'll think its cute
 
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