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Virgin may have returned to profitability, but at expense of the customer. The old Virgin had an excellent service level, but the new one has very little. It must be the only international airline that does not provide hot meals on 5-hour flights [either free or paid for]. When I complained I...

VIRGIN Service I used to use the old Virgin as my preferred airline but have been disgusted with what is now offered by the NEW Virgin. They no longer even serve hot meals on flights, either free [as with the old Virgin] or paid for, as on budget airlines. Their pathetic reason, dangerous in...

I have had my QANTAS travel card hacked for the 2nd time. This time it was for a purchase of $100 Gift Cards in the USA, Bella Vista. It is being investigated but that takes months. The previous time, 5 years ago, I had carefully built up a small balance in SGD prior to a planned visit to...