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I too had problems with my local Flight Centre store. The price given for flights was increased by more than 10% as I did not confirm it before the end of day. This condition was not told to me, even though I said that I had to check the dates with other travellers before booking. Details were...

This report comes from the 9 Network. Perhaps if you look at who's running 9, you will get the answer to your question regarding QANTAS.

Has Aldi removed the serviced checkouts? Does this lady have no alternative to card only self serve checkouts?