Yes, we have had unpleasant dealings with Qantas as well. Charged for extra baggage which was not used, Have filed for a refund, going back to October 2021, still no response.
In late October we file for a refund from Qantas $150, charges for extra baggage never used. Still waiting for refund or response. Has anyone also notice that there are no easy ways to contact Qantas? No phone numbers provided, no way of tracing a refund for pensioners, are there any...