Coles are just as bad! I’ve used both and they’re equally to blame in this area - the duopoly has them both arrogant! My story involved Coles refusing to deliver my goods saying payment had been declined. One problem / the money had been taken as had Flybiys points - so o paid for goods never...
As I’m disabled I receive my groceries by delivery all the time. I have never had a problem with a driver knowing many of them who deliver regularly. People have ridiculous expectations. I’ve heard stories of people asking them to park at the bottom of a steep driveway and carry bottles and...