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Unfortunately ING only allow 4 digit numerical password. with the right algorithms it's possible to work the numbers, it's like picking a lock I guess. very disappointed. I never shared password with anyone as I didn't use the account more than 1/2 dozen times since 2018. Monies goes in and...

Unfortunately they won't. I had to get an IT specialist out as the onus was on me to prove there was no malware or viruses on my devices to un lock frozen accounts

Unfortunately this is not the case according to ING. The only time the government and banks guarantee your money is if you have more than $250K in their account. NO Accountability at all!

I totally agree. The bank should have been alerted as my accounts were never used for transactions only for income to come in and house payments to go out. ING is the only bank I know that only works with a 4 digit password which can be easily accessed with algorithms hackers. There was no...

This is my story and thank you so much for putting this story on this forum. Please note I am very much a person that uses cash, I am very upset as we are pushed into the digital world there seems to be no responsibility or accountability by the bank when there system gets hacked. I was forced...

This is my story, I did add this disclaimer when I posted it on the Online forums. A big thank you to Lucy Slade from nine news for telling this story on my behalf… the hypocrisy of what is happening to me is that I was not scammed… ING bank was scammed, and they allowed funds to be transferred...