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I booked a hotel in Fiji through Qantas’s website for a golf holiday in August this year - advertised as being next to a golf course and in a village, I arrived (by taxi - I didn’t hire a car thinking it was in the village) and checked in. On enquiring whether I hired golf clubs there or at the...

well my experience with the Qantas hotel booking site did not have such a good outcome. I booked