Ours still collects he garbage, but has the most mysterious list of what I can and can't put in the recycling or my FOGO bin. And an even more frustrating list of places I can take things it won't, typically many kilometres from where I live.
These would be easier to check and if we could simply make a quick phone call to MyGov/Centrelink, etc to check.
Trouble is, there's no such thing as a quick phone call there.