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I would like to know the answer to that .

What I don’t understand is if the customers want online banking WHY do we have queues going out the door ? When you can find a branch that’s still operating that is . Who makes the decisions that customers want on line banking ? I for one do not trust nor want on line banking .

NAB is also closing all their branches slowly one by one .

I do not will not use self serve checkouts . I see customers calling for staff at the self serve every time I shop . I’d much rather wait for assisted check outs . There should be more of them though then the queues wouldn’t be so long.

Me too .

I’m a NAB customer of many years, I was a Maddington customer then Bullcreek what I don’t understand is where do NAB get their information from they say people prefer internet banking if this is true why are there queues of people lining up to be served at every branch i go to . Customers of my...

I refuse to use self serve checkouts , If was forced too I would shop elsewhere.