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I always ask, "What's the best you can do?". Sometimes instead of a discount, I get extra Product Care or something else, especially when they can't take any more off the price.

Why didn't the person watching this happen offer to help the man?

It's obviously a scam. If the post office has a parcel for you, they'd at least know your name and use it; not use 'Dear Customer' or send it to 'Undisclosed Recipients'.

I check the seller's profile, plus do a Google image search using the photo from their (usually fake) profile. The name used and the photo are usually not the same person. It's also a scam if commenting is turned off for the post.

I believe it was a communal driveway, not her own driveway, and she had been warned previously that dogs were not allowed there without being on a leash. Little dogs can bite and attack as well. It would help if the whole story was told, not just the emotional and sensational bits. From...

Only one provider available, so we are unable to change providers. Not everyone can do what Nat has done.

The bad English should give it away as a scam. "We have an over of 85 dogs" does not make sense.