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    Telstra’s actions inflict deep pain on grieving families despite no-penalty verdict

    Couldn't get one for over a month because they didn't know what the cause of death was and wouldn't release the body. We couldn't even have the funeral! So I was stuck trying to put a stop on the account and no-one listening.
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    Telstra’s actions inflict deep pain on grieving families despite no-penalty verdict

    You were one of the lucky ones. Unfortunately the same horror story happened to me when my husband died. The idiots in the overseas call centre refused to talk to me because I wasn't the account holder and I wasn't authorised on their paperwork. They didn't seem to understand what DEAD meant...
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    Telstra’s actions inflict deep pain on grieving families despite no-penalty verdict

    Unfortunately this is nothing new. My husband died nearly 12 years ago and I couldn't cancel his monthly Telstra account because they couldn't speak to the account holder. I was told that I wasn't an authority on his account and they insisted that they speak to the account holder. This argument...
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    Government reveals to drastically cut Centrelink payment wait times

    Yeah, I'll believe it when I see it too. Last year I had to wait 6 months to receive my study allowance. This year it's slightly better after complaining about last year, they have only made me wait for 3 months, but haven't paid me any backpay, despite me having my documents in by December 2023...
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    Protect your inbox from this Australia Post scam message!

    Got one a couple of days ago similar. Auspost: Your Parcel delivery address was wrong. Please fill it now. https://post.certificatednow.solutions I use the Auspost app, so I get my tracking and info there, plus they text me when my parcel is ready to collect from my Parcel Collect, never...
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    Centrelink scam texts

    Sadly, when we have Services Australia acting the same as the scammers, we are going to have problems. I feel like asking them to prove that they are who they say they are, but if I did that, they'd stop my payments...
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    Centrelink call wait times left firefighter without essential support: ‘Breaking me’

    I applied for Pensioner Education Supplement PES last year in January for a course that was starting 1 February. After many trips into Centrelink, who continually told me that they don't process it, it is done outside and they couldn't do anything to help, I finally found someone who thought...
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    Shocking $6 ALDI laundry product makes mum say goodbye to detergent forever!

    I found it in Aldi by accident and grabbed it. I have been using it ever since and love it! I have been using the wash water on my garden as well as the rinse water, without having to worry about the suds affecting my plants.
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