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Yes Tonia I have made separate complaints against the three banks with the AFCA who all sided with the Banks and closed my complaints down!!!!!!

In September 2023 I became a victim to an almost identical internet THEFT (Scam), when I applied for a term deposit with WestBank. The Banks involved (BankWest/NAB/Heritage) have all washed their hands of the fraudulent transactions and the Australian Financial Complaints Authority have "Closed"...