Woolworths, Coles revive surprising policy, spark shopper excitement

If you’ve ever wandered the aisles of Woolies or Coles only to find the shelves stripped bare of that week’s best bargain, you’re not alone.

For years, savvy shoppers have relied on a little-known trick to ensure they never miss out on a deal—even when stock runs out.

But when COVID-19 hit, this beloved policy quietly disappeared, leaving many of us out in the cold.


Well, we’ve got some fantastic news: the raincheck is back! That’s right—Woolworths and Coles have officially reinstated their raincheck policy, and it’s already making waves among thrifty Aussies looking to stretch their dollars further in these challenging times.

For those who might not be familiar with it, a raincheck is essentially a promise from the supermarket that if a sale item is out of stock, you can still buy it at the discounted price once it’s back on the shelves.

You’ll receive a paper voucher (the 'raincheck') that locks in the sale price for up to 30 days, giving you plenty of time to return and claim your bargain.


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Raincheck policy officially reintroduced at Woolworths and Coles, allowing sale prices to be secured despite stock shortages. Credit: Facebook


This policy was a lifesaver for many, especially when it came to popular weekly specials that seemed to vanish within hours of hitting the shelves.

However, during the pandemic, both major supermarkets suspended rainchecks due to supply chain issues and safety concerns.

With the cost of living biting harder than ever, the return of rainchecks is a welcome relief for budget-conscious shoppers.


It’s a straightforward way to make sure you never miss out on a deal, even if you’re not the first one through the doors on sale day.

As with any good deal, there are a few rules to keep in mind:

Rainchecks come with a few conditions—they’re not valid for tobacco, smoking products, gift cards, mobile phones, or prepaid services, and they won’t apply to items marked 'while stocks last' or 'no rainchecks.'

They’re only offered for in-store purchases and must be presented at checkout when you return to buy the item.

During the height of the pandemic, supermarkets faced unprecedented demand and supply chain disruptions.

Both Woolworths and Coles paused the raincheck policy to keep things fair and manageable.


But as things have stabilised and the cost of groceries continues to climb, shoppers have been calling for its return.

A Woolworths spokesperson explained: ‘We have listened to customer feedback and have brought back the popular raincheck in store.

We reintroduced this in February on specials to hack your shopping budget and make the most of our 6000 weekly specials in store.’

Coles has echoed this sentiment, confirming that rainchecks are once again available for most sale items, with the usual exclusions.

The return of rainchecks has already sparked excitement online, with social media influencer Abbey Webber-Sloan’s viral video racking up over 120,000 views.

Abbey shared how she used a raincheck to secure half-price nappies, even though her preferred size was out of stock.


‘They came down to $8.75 for a packet, but they didn’t have the right size, so I asked for a raincheck, and we could go back within 30 days to pick up those nappies,’ she explained.

Other shoppers have chimed in with their tips, including using rainchecks for popular items like hot roast chickens—if they’re sold out, you can get a voucher for a free one next time!

And it’s not just Woolies and Coles—some IGA stores also offer rainchecks, so it’s worth asking at your local independent grocer.

While we’re on the topic of supermarket hacks, here’s another one to keep in your back pocket: if an item scans at a higher price than what’s displayed on the shelf or packaging, you’re entitled to get that product for free under both Coles and Woolworths’ scanning policies.

But you’ll need to point out the error at the checkout and ask to speak to a manager.


With the cost of living rising and many seniors on fixed incomes, every dollar counts.

Rainchecks are a simple way to ensure you don’t miss out on the specials you rely on to keep your grocery bill in check.

Plus, it’s a great reminder that a little bit of old-fashioned know-how can still go a long way in today’s high-tech world.

And if you’ve got any other supermarket hacks or money-saving tips, don’t keep them to yourself.

The Seniors Discount Club is all about sharing the wisdom that comes with experience.

Happy shopping, and may your next trip to the supermarket be full of savings!
Key Takeaways

  • The 'raincheck' policy has officially returned to Woolworths and Coles stores nationwide after being paused during COVID-19, allowing shoppers to secure sale prices even when items are out of stock.
  • Rainchecks give customers a paper voucher to purchase a sold-out special item at the advertised sale price within 30 days of issue.
  • Some exclusions apply: raincheck vouchers can't be used on tobacco, gift cards, mobile phones or accessories, or items marked ‘while stocks last’ or ‘no rainchecks’.
  • The return of rainchecks has been welcomed by thrifty shoppers and social media users, who say it helps them make the most of weekly specials amid the ongoing cost-of-living pressures.
Have you ever used a raincheck to score a bargain? Did you know about this policy, or is it news to you? Share your stories, tips, and questions in the comments below.
 

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Funny how the name Aldi is conspicuous by its absence ... how many times have you gone into an Aldi store seeking to buy an advertised item only to be informed that it was not available? The reason is that many (most?) of Aldi's sale items are simply not there because they deliberately keep the numbers down.
 
I have always used the raincheck . It's great to know if you go into store to buy an item on special and there are none that you can actually get a raincheck.

Beware though that the raincheck has an expiry date which I think is 4 weeks
On a different note I went to write out your one pot or one dish chicken dish that was on the side on Monday and it disappeared Suzanne Rose, can you bring it back please as I would like the recipe to try thanks.
 
I have always used rainchecks for items that I want to buy in multiple units. Coles reinstated theirs a long time ago. Woolworths dragged its feet, to their loss, as far as my buying from them was concerned. I am a savvy shopper, having spent much of my working life in purchasing roles.
 
Funny how the name Aldi is conspicuous by its absence ... how many times have you gone into an Aldi store seeking to buy an advertised item only to be informed that it was not available? The reason is that many (most?) of Aldi's sale items are simply not there because they deliberately keep the numbers down.
Aldi stores are not as large as the other chains, and they carry a limited range of products.
It would mean more losses on their weekly special lines if they carried too much of each item. Yes, they may sell a few more of an item but this would be offset by losses of the remaining units. Having worked as a buyer before I retired, it is essential that you try and gauge how many units you think you can sell without being caught with lots of remainders. It is a fine balancing act. The other chains, for the most part, sell products that normally produce ongoing sales.
 
Coles have had rainchecks for years now.
Woolies didn’t want to know me when I asked for one a while back. Their loss !!
 
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I have always used the raincheck . It's great to know if you go into store to buy an item on special and there are none that you can actually get a raincheck.

Beware though that the raincheck has an expiry date which I think is 4 weeks
That's correct expires in 30 days
 
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Aldi stores are not as large as the other chains, and they carry a limited range of products.
It would mean more losses on their weekly special lines if they carried too much of each item. Yes, they may sell a few more of an item but this would be offset by losses of the remaining units. Having worked as a buyer before I retired, it is essential that you try and gauge how many units you think you can sell without being caught with lots of remainders. It is a fine balancing act. The other chains, for the most part, sell products that normally produce ongoing sales.
Why do certain peopke like to constantly pick fault with Aldi
If they don't like them, then they don't need to shop there. Simple.
I shop there regularly and save about $20/fortnight just on my pet food. ($520/year). Nothing to complain about there.
No they don't have rainchecks. Just means I need to get there early or I miss out.
How does one stop these damn spell checks. Had to retype rancher's (there it goes again) four times.
RAINCHECKS please.
 
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I have always used the raincheck . It's great to know if you go into store to buy an item on special and there are none that you can actually get a raincheck.

Beware though that the raincheck has an expiry date which I think is 4 weeks
And it doesn't apply to online shoppers!
 
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Reactions: Iggydi
Raincheck....

Another US term that has been foistered onto us Aussies.

It originated from the 1800s when a baseball game was cancelled due to wet weather, the patrons received a "raincheck" which enabled you to attend the next game, free of charge.

Nothing to do with groceries....
 
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Aldi stores are not as large as the other chains, and they carry a limited range of products.
It would mean more losses on their weekly special lines if they carried too much of each item. Yes, they may sell a few more of an item but this would be offset by losses of the remaining units. Having worked as a buyer before I retired, it is essential that you try and gauge how many units you think you can sell without being caught with lots of remainders. It is a fine balancing act. The other chains, for the most part, sell products that normally produce ongoing sales.
So, it's an Aldi policy to disappoint customers?
 
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Yair, right. Twice now we've fronted before the sparrows flatulated and the doors weren't even open. We went inside, only to be told "That item isn't available."
No apology.
No further visits ...
 
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Reactions: relljube
I remember both of these, and often had them applied, especially being overcharged on a price, and receiving the item free. The other issue about the raincheck was also always welcome. However I note in your article, it states 'in shop' for both of these issues. We are now in the habit of click and collect shopping (and I used to click and delivery before recently moving to another area). How do these issues apply to those shoppers, as both Woolworths and Coles encourage the click and deliver, and the click and collect. I would hope we receive the same benefits.
 
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