'The car was a piece of s***': Argument ensues over five-digit repair job
- Replies 28
When it comes to vehicle repairs, Aussie motorists all hope for a smooth ride.
Yet, sometimes, the journey can hit a pothole or two.
For one driver, a trip to the mechanic sparked a conversation on social media about the transparency of vehicle repairs.
An incident that recently made rounds online involved a disgruntled customer.
The customer was left fuming over a $12,000 repair bill for his Mazda CX-5 Diesel.
After 14 weeks in the shop's custody, the vehicle's alternator failed following an engine replacement.
'Where's the alternator that came out of it?' he pressed as he requested it via email as evidence.
The man, who was initially assured of a 50,000km warranty, filmed his confrontation with the repair shop staff.
However, this confrontation escalated quickly and became a full-on bout.
'Who are you?' he asked an employee, who politely requested the man to stop recording.
'This is going on social media, bro,' the undeterred customer retorted.
'That car wasn't going when the motor got fixed, we've got f****** recordings of it. The car was a piece of s***,' the vehicle owner said.
The situation escalated when the employee attempted to take the man's phone, which led to a scuffle.
Watch the whole commotion here:
Source: @tumataenga.thoren/TikTok
The video of the incident garnered divided opinions online.
Some Aussie motorists criticised the man's aggressive approach and suggested more appropriate avenues for resolution.
Aussies may consult a disputes tribunal or ask for an MTA mediation.
Others, on the other hand, sympathised with the man's frustration due to the exorbitant repair costs.
This incident raised questions for motorists across the country.
So, how can you ensure you're not being overcharged for car repairs?
Have you ever felt overcharged by a mechanic? How did you handle the situation? Share your stories in the comments below, and let's help each other navigate the sometimes bumpy roads of vehicle maintenance.
Yet, sometimes, the journey can hit a pothole or two.
For one driver, a trip to the mechanic sparked a conversation on social media about the transparency of vehicle repairs.
An incident that recently made rounds online involved a disgruntled customer.
The customer was left fuming over a $12,000 repair bill for his Mazda CX-5 Diesel.
After 14 weeks in the shop's custody, the vehicle's alternator failed following an engine replacement.
The man went to the repair shop last Tuesday to complain about his vehicle's condition. Image Credit: Pexels/Malte Luk
'Where's the alternator that came out of it?' he pressed as he requested it via email as evidence.
The man, who was initially assured of a 50,000km warranty, filmed his confrontation with the repair shop staff.
However, this confrontation escalated quickly and became a full-on bout.
'Who are you?' he asked an employee, who politely requested the man to stop recording.
'This is going on social media, bro,' the undeterred customer retorted.
'That car wasn't going when the motor got fixed, we've got f****** recordings of it. The car was a piece of s***,' the vehicle owner said.
The situation escalated when the employee attempted to take the man's phone, which led to a scuffle.
Watch the whole commotion here:
Source: @tumataenga.thoren/TikTok
The video of the incident garnered divided opinions online.
Some Aussie motorists criticised the man's aggressive approach and suggested more appropriate avenues for resolution.
Aussies may consult a disputes tribunal or ask for an MTA mediation.
Others, on the other hand, sympathised with the man's frustration due to the exorbitant repair costs.
This incident raised questions for motorists across the country.
So, how can you ensure you're not being overcharged for car repairs?
- Get a second opinion: Do not hesitate to shop around and get another estimate from different mechanics.
- Ask for a detailed breakdown: Request an itemised invoice that lists all the parts and labour costs.
- Know your warranty: Be clear on what your warranty covers and for how long. Keep all related documentation in case.
- Communicate clearly: If you want to keep old parts or need specific repairs, put it in writing.
- Understand the scope of work: Sometimes, fixing one problem could uncover another. Understand the potential for additional repairs and how they will affect the overall cost.
- Check reviews: Before choosing a repair shop, read reviews and ask for recommendations.
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Even if Neill thinks its funny 
