Couple's outrageous behaviour stuns restaurant-goers at Italian eatery
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In a world where honesty is often heralded as a virtue, it's disheartening to hear stories that remind us of the lengths some individuals will go to deceive others for their gain.
Our members at the Seniors Discount Club, who have seen much and value integrity, will no doubt be taken aback by the audacious behaviour of a couple in this Italian restaurant.
The San Marino restaurant, nestled in England's North West, became the stage for a scandalous act last Saturday.
A couple dining with their daughter allegedly attempted to dodge a £140 (A$292) bill by planting a glass in their pasta dish.
The woman claimed the foreign object 'almost broke' her expensive veneers, so the pair demanded compensation and refused to pay for their meal before leaving the establishment.
The Sun reported that the staff at San Marino were left in utter disbelief when CCTV footage later revealed what appeared to be the male diner extracting a clump of glass from his pocket and discreetly passing it to his partner.
She then placed it on her napkin, scooped some food onto it, and summoned a staff member to present the supposed evidence of the restaurant's negligence.
The restaurant took to Facebook to share the video, which has since garnered over 115,000 views, with a caption highlighting the detrimental impact such scams can have on small, hardworking businesses.
Miraz Yolcu, the managing director of San Marino, expressed his shock upon viewing the footage.
'It was shocking to see the CCTV footage. They were with their daughter, but they’re not ashamed. They weren’t booked, and they just came and said they needed something to eat, so we happily showed them a table,' he said.
The couple's elaborate scheme was not only brazen but also carried out with a certain level of experience, as the woman was observed being mindful of the cameras.
Despite their efforts, the restaurant refused to compensate them. The incident has been reported to Cheshire Police, who have confirmed an ongoing investigation.
'The caller reported that three customers had left the premises without paying for a meal after claiming to find a piece of broken glass in their meal,' they said.
'After reviewing CCTV footage, the caller believes that the glass was placed in the meal by the customers.'
'Inquiries in relation to the matter are in the early stages.'
The bill in question included various items such as Penne San Marino pasta, a chargrilled lamb shish kebab, garlic bread, Caesar salad, and an assortment of beverages.
Yolcu, determined to raise awareness about false claims, advises other businesses to remain calm and considerate before taking action.
'Before any further action you should say "I’ve got to have a look at the camera and call the police".' he added.
'If they are serious, they will check these things, and if they’re not, they will be shocked, and if they made it up, they would be really scared.'
This incident serves as a stark reminder that while most customers are honest and respectful, some may try to exploit the system.
It's a call to vigilance for businesses and patrons alike to uphold the values of fairness and integrity in all transactions.
Have you ever witnessed or heard of similar incidents in your local eateries? How should businesses handle such situations to protect themselves without compromising customer service? Share your thoughts and experiences in the comments below.
Our members at the Seniors Discount Club, who have seen much and value integrity, will no doubt be taken aback by the audacious behaviour of a couple in this Italian restaurant.
The San Marino restaurant, nestled in England's North West, became the stage for a scandalous act last Saturday.
A couple dining with their daughter allegedly attempted to dodge a £140 (A$292) bill by planting a glass in their pasta dish.
A couple was allegedly caught planting glass in their pasta dish to avoid paying a £139 (A$290) bill at a UK restaurant. Credit: Facebook
The woman claimed the foreign object 'almost broke' her expensive veneers, so the pair demanded compensation and refused to pay for their meal before leaving the establishment.
The Sun reported that the staff at San Marino were left in utter disbelief when CCTV footage later revealed what appeared to be the male diner extracting a clump of glass from his pocket and discreetly passing it to his partner.
She then placed it on her napkin, scooped some food onto it, and summoned a staff member to present the supposed evidence of the restaurant's negligence.
The restaurant took to Facebook to share the video, which has since garnered over 115,000 views, with a caption highlighting the detrimental impact such scams can have on small, hardworking businesses.
Miraz Yolcu, the managing director of San Marino, expressed his shock upon viewing the footage.
'It was shocking to see the CCTV footage. They were with their daughter, but they’re not ashamed. They weren’t booked, and they just came and said they needed something to eat, so we happily showed them a table,' he said.
The couple's elaborate scheme was not only brazen but also carried out with a certain level of experience, as the woman was observed being mindful of the cameras.
Despite their efforts, the restaurant refused to compensate them. The incident has been reported to Cheshire Police, who have confirmed an ongoing investigation.
'The caller reported that three customers had left the premises without paying for a meal after claiming to find a piece of broken glass in their meal,' they said.
'After reviewing CCTV footage, the caller believes that the glass was placed in the meal by the customers.'
'Inquiries in relation to the matter are in the early stages.'
The bill in question included various items such as Penne San Marino pasta, a chargrilled lamb shish kebab, garlic bread, Caesar salad, and an assortment of beverages.
Yolcu, determined to raise awareness about false claims, advises other businesses to remain calm and considerate before taking action.
'Before any further action you should say "I’ve got to have a look at the camera and call the police".' he added.
'If they are serious, they will check these things, and if they’re not, they will be shocked, and if they made it up, they would be really scared.'
This incident serves as a stark reminder that while most customers are honest and respectful, some may try to exploit the system.
It's a call to vigilance for businesses and patrons alike to uphold the values of fairness and integrity in all transactions.
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