When it comes to classic Australian cuisine, few dishes are as beloved as the humble fish and chips.

It's a meal that conjures images of sunny days, wrapped in paper and seasoned with just the right amount of salt and vinegar.

What happens when this iconic dish falls short of expectations?


Recently, Aussie content creator Skye Wheatley brought this question to the forefront after a disappointing encounter with her local restaurant.

Skye, a former reality TV star, took to social media to voice her frustration after receiving a fish burger that was a far cry from the advertised image on Uber Eats.

The advertised photo promised a feast for the eyes: a soft bun, a generous piece of crispy fish, creamy tartare sauce, and fresh vegetable slices.


However, the sandwich Wheatley received was a stark contrast from the one advertised.

For a total of $15.60, Skye received an underwhelming fish burger.

It contained only two small pieces of fish, a tiny smear of sauce, and a piece of tomato that was far from fresh.


'This is what came. I am absolutely raging,' Skye Wheatley expressed in a post she shared online.

'I'm so happy I can afford to eat, and I know not everyone has the luxury of ordering takeout, but what an absolute f****** p*** take,' she added.'

The situation escalated when Wheatley's boyfriend, content creator Lachlan Waugh, called the shop to complain about the order.

According to Wheatley, the staff allegedly hung up on them and turned off the phone.

'The fish was wet. I'm sure they just grabbed it out of the fish tank and slapped it on,' she said in a video.

'It's not just the burger or the presentation and how disgustingly appalling the food was that's the issue. It's the customer service.'


Skye Wheatley's experience struck a chord with many food lovers.

Celebrity gossip podcast Outspoken came out in support of Wheatley's experience.
'It's absolutely disgusting to hang up on a customer when they have a legitimate complaint like this,' the podcast commented.

'The least the worker could have done is apologise and offer some form of refund. They clearly didn't know who they were dealing with.'

'If they had known it was Skye Wheatley, they would have sent her another burger,' the comment concluded.

Other social media users also agreed with the podcast's sentiment and labelled the burger' filth', 'awful', and even 'diabolical'.


However, some believed that sending out that order to Skye Wheatley was intentional.

'They knew what they were doing,' a comment read.

Meanwhile, others suggested it could have been a simple mistake.

'One bad mistake by an employee can be rectified by management,' one person remarked.


In the aftermath, Skye Wheatley updated her followers with a positive note.

Wheatley shared a video of a satisfying meal from a different fish and chip shop.

'Now this is good fish and chips,' Wheatley stated.

Skye Wheatley's predicament should be a reminder that ordering food items online could come with caveats.

Customers need to hold businesses accountable for the quality of their products and services.

At the same time, businesses should maintain high standards and address customer complaints with professionalism and respect.
Have you ever received a meal that did not meet your expectations? How was the situation handled? Share your stories with us in the comments below.