ATO blunder leaves Aussie woman terrified: 'I literally thought I was gonna get arrested'
- Replies 8
A simple oversight can sometimes lead to a series of unintended consequences, especially when dealing with important government agencies.
One Australian woman recently found herself in a nerve-wracking situation after a minor mistake with her contact details spiralled into a massive misunderstanding.
What followed was a heart-stopping ordeal that left her fearing the worst.
Gabby Goessling found out the hard way how important it is to update your details with government bodies when they change.
She had moved to a new address but forgot to notify the Australian Taxation Office (ATO), a simple mistake that led to some serious consequences.
After missing several letters, Goessling was left in tears when she finally received them.
The ATO spokesperson emphasised how critical it was to update contact details.
'The quickest way to update your personal contact details with us is to self-serve online. You need a myGov account linked to the ATO,' they stated.
For Goessling, it was a nightmare.
The letters she received from the ATO were stamped with 'FINAL WARNING,' and she feared the worst.
'I’ve had all these letters from the ATO, and they’ve been going to the wrong address, like to my old house,' Goessling explained.
'And I just finally got all the letters… But I literally thought I was gonna get arrested.'
In a panic, she contacted the ATO, explaining her situation.
'I thought that they thought that I’m a criminal… I would obviously pay my taxes, it’s not that I can’t pay it, I just didn’t know, because they’re going to the wrong address,' she said.
Goessling admitted the entire ordeal left her feeling 'so embarrassed.'
Many Australians could relate to Goessling’s experience.
One person shared: 'Mine did the same and when I finally saw the bills it said I owed $198,000. It was an error BUT I legit thought this is the end, lock me up.'
Another added: 'We had the same issue, thought we were going to jail lol! Our accountant sorted it all thank god but the mentyB I went through was traumatising.'
To avoid such stress, the ATO provides several ways to update your contact details.
You can update them using myGov to make changes across multiple government-linked services.
Alternatively, update your details directly with the ATO via online services or the ATO app.
You can also call or send a letter to the ATO if needed.
Accountant Will Buckley shared that the ATO could do more to help taxpayers stay on top of updates.
'It’s not uncommon to see automated letters going out, but then no phone calls, no emails, no notifications to the tax agent,' he said.
He suggested a more proactive approach.
He said: 'A little bit more effort to take a multi-touch approach from the ATO to make sure the taxpayers are being informed and have those controls to make sure they’re getting flagged and notified when they perhaps have forgotten to update their address.'
Buckley pointed out that when people move, there are often several places to update their details.
'Because when you move, sometimes there’s five or six different places you need to go to update your address. So you can understand why people don’t do it,' he explained.
With so many Aussies facing similar issues with missed ATO notifications, have you ever had a close call with your own contact details?
Share your experiences or thoughts in the comments below!
One Australian woman recently found herself in a nerve-wracking situation after a minor mistake with her contact details spiralled into a massive misunderstanding.
What followed was a heart-stopping ordeal that left her fearing the worst.
Gabby Goessling found out the hard way how important it is to update your details with government bodies when they change.
She had moved to a new address but forgot to notify the Australian Taxation Office (ATO), a simple mistake that led to some serious consequences.
After missing several letters, Goessling was left in tears when she finally received them.
The ATO spokesperson emphasised how critical it was to update contact details.
'The quickest way to update your personal contact details with us is to self-serve online. You need a myGov account linked to the ATO,' they stated.
For Goessling, it was a nightmare.
The letters she received from the ATO were stamped with 'FINAL WARNING,' and she feared the worst.
'I’ve had all these letters from the ATO, and they’ve been going to the wrong address, like to my old house,' Goessling explained.
'And I just finally got all the letters… But I literally thought I was gonna get arrested.'
In a panic, she contacted the ATO, explaining her situation.
'I thought that they thought that I’m a criminal… I would obviously pay my taxes, it’s not that I can’t pay it, I just didn’t know, because they’re going to the wrong address,' she said.
Goessling admitted the entire ordeal left her feeling 'so embarrassed.'
Many Australians could relate to Goessling’s experience.
One person shared: 'Mine did the same and when I finally saw the bills it said I owed $198,000. It was an error BUT I legit thought this is the end, lock me up.'
Another added: 'We had the same issue, thought we were going to jail lol! Our accountant sorted it all thank god but the mentyB I went through was traumatising.'
To avoid such stress, the ATO provides several ways to update your contact details.
You can update them using myGov to make changes across multiple government-linked services.
Alternatively, update your details directly with the ATO via online services or the ATO app.
You can also call or send a letter to the ATO if needed.
Accountant Will Buckley shared that the ATO could do more to help taxpayers stay on top of updates.
'It’s not uncommon to see automated letters going out, but then no phone calls, no emails, no notifications to the tax agent,' he said.
He suggested a more proactive approach.
He said: 'A little bit more effort to take a multi-touch approach from the ATO to make sure the taxpayers are being informed and have those controls to make sure they’re getting flagged and notified when they perhaps have forgotten to update their address.'
Buckley pointed out that when people move, there are often several places to update their details.
'Because when you move, sometimes there’s five or six different places you need to go to update your address. So you can understand why people don’t do it,' he explained.
With so many Aussies facing similar issues with missed ATO notifications, have you ever had a close call with your own contact details?
Share your experiences or thoughts in the comments below!
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